Goodwill Industries of San Diego County

I visited this goodwill today and was pretty much turned off by the behavior of one ‘supervisor’. I had a small back pack on my shoulder, which is Just like my hand purse. And I had a drink in my hand, so I was walking around when she stops by to say– no backpacks are allowed inside the store or no drinks/​food etc. I slowly look around and notice majority of the women customers there, carrying their handbags, but my back pack is not allowed!!!
I completely understand the food/​drink part, and so I just responded, ‘oh ok, I didn’t know. And I asked her, so handbags are allowed? To which she was like ‘yes”.
This is by far not my favorite goodwill location — I fact I am starting to now realize that goodwill isn’t really a nice organization anymore. This rule that she mentioned, was utterly foolish in my opinion, I felt targeted. The employees there look so unhappy, oh Lawd! The prices are ridiculously high too.
I wouldn’t go back there. I give this location a two star only because they have a TON of clothes and shoes, but courtesy, ambiance, friendliness, and just the fact that you could maybe find something nice or worth the price… umm chances are slim for that. Don’t get me wrong, I have previously purchased some clothes and household items from this location. But will I continue to give my business to them — I don’t think so. The incident today just left a nasty taste for me. I would not want to waste my time with them.

Great place! Small but very clean and has a lot of clothes. There is also a lot variety of other things.

Items are over priced for being used. I can find the same prices at Ross for new. Its a hit or miss. Sometimes you come across something great and priced great, sometimes you don’t. Mostly clothing more than anything else. Its ok. Theres better Goodwills though.

Warning: you’re going to read words that i have actually deleted from my vocabulary until today. Such as the words «retarded» because i dont agree with using it. But man, these people are fucking RETARDED and they dont have disabilities from what i can tell. Theyre just conplete idiots.
I literally just got rang up by a woman who aksed me to step 3 feet to the side to hand her the item instead of just taking it from me like a normal person. I had ONE fucking dvd, thats all. She goes «please bring it over here». This is after i was told i had to wait in a line that was clear on the other side of the counter and behind 4 families with shopping carts packed. This location sucks, its filled with desperate familes who moonlight as some of THE most inconsiderate people on this side of the civilized world. These jerks love enforcing their petty rules and i just cant handle it anymore so i wont be coming back. They also overprice the shit out of their items, just like most other goodwills but this one is a little overboard. Fuck this place. If you’re a mom or dad that has 10 kids your ghetto ass affords you probably already come here, although i don’t know how you can afford their ridiculous prices.

I feel terrible for the people of California who rated this place so high… In Washington state our good wills are near 4X bigger than this crap hole. And organized! Why does this Goodwill organize their racks? And why is it so overpriced? You do realize these items have been worn/​used before right? The only reason I gave it a second star was because their children’s books are the same price as ours which are wicked cheap. So I stocked up there but other than that, ridiculously priced and horrible organization.

Nicest Goodwill I have ever seen! It is a bit pricier than I prefer when purchasing from a thrift store, but considering the area and the quality of products. I say go for it. I recommend this location.

This location used to be across the street but is much nicer since the move. Unlike other reviewers, I found this Good Will to be nicely organized. All signage is clear and visibly separated into «departments». They have 3 nice dressing rooms too.
I spotted a few nice Calvin Klein ties for $ 1.99. The checkout line got long quickly (I came on Saturday). There were a few lines, but only one was open… bummer. May be best to go on a weekday if you’re looking to be in and out quickly.
The service on the other hand, I docked a star for because I was interested in viewing a nice Kathy Van Zeeland bag (only $ 24) that was locked behind a glass and asked the sales associate if they could unlock it and she acted as if she didn’t really hear me, but oh she did… and was in fact fumbling, and fumbling, and fumbling for the key. I retracted my request and left the store. I don’t know how much they get paid, but they don’t seem happy. I’m tempted to dock another star just thinking about it, but no, I’ll be good. 3 stars, final answer.

this store is so so. went in to check out the books. not that great of a selection. the customer service here is utterly terrible. the manager was rude when I didn’t know where the line was and the cashier didn’t even greet me when I saw her do so to other people. the other workers here seem so so I do wish I has gotten the manager and cashiers name. there is nothing I hate more than going to a store with horrible customer service. seriously save yourself time and money and avoid this place like the plague.

WAY overpriced!!! I have no idea how they can sell the furniture at the prices they list.
Come on, it’s Goodwill!!! Who is going to pay $ 200 for an old dresser or $ 400 for a table.
Avoid-​way better places to get good deals.
We donate here (drop off in the back)-no problems there.

Extremely over priced for a thrift store!!! Don’t shop here unless you want to pay full price for used items.

Watch out. They will sell you a knock off Coach purse & claim it’s authentic. «Do you think it would cost this much if it was a fake?» Asked the sales girl. After taking home my birthday present from my husband I looked up the bag online. It was a fake. I returned the next day to get a refund. It’s illegal to sell knockoffs. The manager treated me as if I was a thief and a liar. She said there is no way anyone there would have claimed it was authentic. She wouldn’t even allow me to get the sales girl who helped me. Another issue I have is that while some items sell for less than what you would pay at Walmart or target, a lot of the items at goodwill cost more. I now give my unneeded items to people in my neighborhood. I refuse to donate anything to goodwill and I’ll never spend a penny in this store again!

If I could give zero stars for this location, I would. My rating is based solely on the employees. On a busy Friday afternoon, they had 3 employees amongst the racks pulling items into large bins. If a customer tried to shop near the racks they were at, the employees would roll their eyes, sigh loudly or push their bin to block the rack. The employee unlocking fitting rooms was too busy chatting with the cashier to unlock doors. The cashier was too busy gossiping with the fitting room attendant to greet the next person in line. Instead she would point at the customer and point to which register you need to walk to so she can ring you up. Worse than that, the employees on the floor were talking to each other in Spanish about how messy and rude the customers were in their store and how they don’t put items back on the correct racks. Ummm… Isn’t that what they are there for? What horribly incompetent, rude and lazy employees. I would fire them all in a heartbeat. There are too many enthusiastic people looking for jobs for anyone to have to deal with these fools.

This place is over priced. Its a goodwill people why are they selling the stuff at retail.

I like Goodwill overall — this location is nice too. The selection isn’t as big as compared to the Goodwill off Broadway BUT I’ve found more items here than that location… so kudos to this one. I’ve found some DVD’s here, a nice windbreaker for around $ 4, and some military dress shoes for $ 14 — this is excellent considering I’m a Marine and those shoes I got for 14 would’ve ran me around $ 95+ brand new… the pair I copped here were a solid 8.5÷10. Thrifting FTW!

Man that song is right! There are some gems at these places! Everything is like $ 5 or under. I like plain old t-​shirts to wear around the house and I got 4 for $ 15. Found a pair of jeans that fit and I got a couple of coffee mugs. Literally a $ 20 bill and I’m stoked!

I never leave goodwill empty handed. I found a tommy hilfiger tote for 12.99 plus a 10% discount. I also found a H&M dress with the tag still on! You really never know what you’ll find and that’s half the fun!

Nice new store that moved from across the street. Some items can be a bit pricey for gently used items, but it’s a nicely organized store. Found a couple of nice Hawaiian shirts that looked almost new. They should have opened another register. Only one person was working the registers so the line was kind of long and if you wanted something in the jewelry case you had to wait until you got up to the front. By the way, it’s a nicely organized case and not just strewn everywhere or overloaded with junky stuff.

Great store, variety of things that will catch attention. Furniture to movies to toys and clothing. Gray parking as well.

I think this place is pretty expensive for used donated goods. .$ 10/​shoes, $ 7/​pots, $ 4/​tanks tops, $ 14/​globes. Book prices went from .99c to a $ 1.99 and the new store has way less books than before.
When the City of I. B made you move… sigh… I hoped the new store would be better. It’s not. The new space is cleaner & more colorful, but it is cramped and messy. The new sign doesn’t have the smiley face either. This bugs me. I miss the church being next door and worry about the man who use to sleep outside your doors. Gone are your big glass windows and light open spaces. I use to spend hours sifting thru your treasures, but the new layout holds less stuff than before…
**this parking lot is bigger and so easier to navigate than the old lot
***the people who work here are pretty friendly
****next to Jack-​in-​the box, CVS, Wally’s, the $ 1.00 store

You really never know what you’ll find here and it never hurts to peruse through the racks. I found a Diane von Furstenberg silk tanktop for $ 4.99! There were also some shoes from Enzo Angiolini, Naturalizer, and Banana Republic. When the weather’s hot, it’s even hotter in the store. And they have their large silver fans on full-​blast and my eyes were going crazy from the dust that was being blown around plus the air was drying my eyes out. Personally, I’d probably only come here in the winter when my allergies and the hot weather aren’t really a problem. O_​o