Incline Village Tire Department

This tire shop is wonderful. Competitive prices, above & beyond customer service, high quality work, very knowledgeable and thorough, and close to home. This team helped me with snow tires this winter and I will definitely be back in late spring for new all terrain tires. They were so quick to respond to my initial inquiry and made the whole process really smooth and comfortable! Take your tire needs to this fantastic local small business and you wont regret it!

Even though it was after closing time, they still called me as soon as my new snow tires came in to make sure they got on before a big storm hit! Absolutely the best customer service I have experienced in a long time and I will certainly be referring friends and family! They have my loyalty and 100% satisfaction! I could not be more pleased!

Super legit tire place. Did a great job on my truck. Fast installation. And had the tires I wanted in less than 24 hours. Also a super fair and reasonable price. Only a few dollarsmore than the national places, but as a local shop you can’t expect them to compete penny for penny with the big guys. Will get my next tires from here for sure.

We recently moved to Incline Village from La Jolla and, of course, tires for safe driving in this vastly different climate are a paramount concern. Neighbors highly recommended that we go to Incline Village Tire Department, ask questions and seek answers because Don and Cate are the experts. They were correct. Our questions were answered thoroughly and when we bought a BMW X5 Cate researched our tire and wheel options with quality and price in mind. As a result, we have perfectly suitable snow and ice tires on both of our vehicles. IV Tire Dept went above and beyond in accommodating us and were responsive and flexible. They earned our highest rating!

This shop is awesome. I had been shopping for a new set of tires for my Lexus for a while. After the Lexus dealer quoted me $ 1300 I knew I needed to shop around. I got quotes from all the big tire stores and Costco. Then I called this little place in Incline, expecting they would not be able to compete with the big boys. Cate got me a great set BF Goodrich tires, and at less than half of what Lexus was going to charge me. They were less than Costco too. But wait, here’s the best part, Cate came to my house and picked up my car, took it back to the shop to put the new tires on and brought the car back to me an hour and a half later. Easy peasy. Perfect service, great prices and shopping local. Doesn’t get any better than that. 5 stars and then some

We had a 100% positive experience.
Don and Cate are professional, personable, knowledgeable, prompt and completely helpful. We are only part timers in the area but will be trying to plan all tire work around our time in Incline Village in order to have it done here.

IVTD does an amazing job. They provide great customer service and highest quality work. I had purchased my snow tires back in time for winter. They stored my regular tires and today I called to see about switching back. They had time at 1pm so Cate came to my home and picked up my car and by 2:30pm they were finished, and delivered. How easy is that? And they are fairly priced and in a small town is amazing.

Incline Tire is an excellent example of knowledge, fair prices, and customer service. Dan and Cate have made us repeat customers and would highly recommend their shop.

This is an awesome shop — they really know what they are talking about and the overall experience was so simple and relaxed. Don and Cate offer a 5 star experience and the pricing is very reasonable. Had new snows put on my Audi S8 and the install was perfect. Thanks Don & Cate!

I highly recommend Incline Village Tire for tire and wheel service. Cate and Dan took significant extra time to find out the proper procedures for handling my Porsche and Ferrari, and still charged me their normal and very reasonable rates. I’ve had wheels damaged by shops without expertise in handling large custom wheels. I won’t take my cars anywhere else.

Don and Cate are awesome! At the last minute I needed a new tire for my boat trailer and they had it in stock. I was stunned. Fair pricing, quick mounting and balancing and a very friendly attitude as well.

What a hidden gem! First off, I know cars and I know enough about the tire business to say many are not up to par. This shop, in my opinion, is fantastic, the best I’ve ever used.
I had never been here previously and didn’t know anything about their shop, but found them here on Unilocal yesterday when I had an urgent problem. I saw steel tread on the inside of my rear tires on my GL550, and knew I couldn’t safely drive to Reno for tires. They were worn through, but only the inside edges due to the camber set on my suspension. I needed a new set of 21-​inch Scorpion P Zero replacement tires, and I knew they wouldn’t be in-​stock. I called them at 4pm yesterday, and not only did they order the tires for me immediately, but Cate and Dan actually went to pick them up in the evening so they could have them ready for me first thing today. They even offered to valet the car to their shop and back for me so I didn’t have to drive it down (I opted to drive it myself but next time I’ll use this free service!). They called my cell last night to say they had the tires ready, and by 10:30am today I had new shoes on the car. They inspected everything, found and pointed out some items done previously by another shop that concerned them that they also fixed.
As stated by other reviews, their equipment is as state of the art as I’ve seen. Their computer balancing found issues with one of the tires and its mounting position on the rim. They used the computer’s guidance to re-​mount the tire on the rim in a different position and the computer was right — it fit the rim perfectly at the new location, ultimately making that tire and rim both safer and also reducing tire vibration due to an out-​of-​round condition that is so prevalent on new tires today. Had they not used this newer equipment and just done a spin balance like many shops do, they would not have been able to identify the issue as easily, if at all.
They are both great people and it show in their customer service. They made me feel as though I’d known them for years even though we had only just met. If you’re in need of tires I can’t recommend them enough. I will be back the next time I need tires or balancing on all of my family’s vehicles. Thank you Dan and Cate!

No reason to go anywhere else. Cate and Dan provide superior service and know their tires and trade. I will return when I need my next set of tires. I highly recommend this local tire store.

Just completed my second positive experience with IVTD, replacing tires on our X5. Cate and Dan run the best tire shop in North Tahoe, or anywhere for that matter, hands down! Their shop is spotless and they use the state of the art Hunter Road Force Measurement System for the best wheel/​tire balancing possible.
Their customer service is unparalleled, offering expert knowledge and advice, valet service, competitive pricing, excellent communication and prompt completion. They’re both genuinely friendly, courteous, honest and professional. It’s truly a pleasure doing business with them! Don’t look any further… for any of your tire needs, don’t hesitate, just GO SEE CATE AND DAN at Incline Village Tire Department for the best tire shop experience, ever. Highest recommendation! ‘Nuff said!

Never thought I would write a review for a tire shop… but this place is the bomb! Cate & Dan are amazing, best customer service, ever. (Valet Service!!!) We’ve been with them the whole 2.5 years we’ve been in Tahoe, and did price check prior to working with them the first time… beat all the surrounding prices including Reno & they know their stuff! Don’t even think of going anywhere else — this is one of, if not the, best businesses I have worked with.

TAKEN CARE OF – Dan and Kate at IVTD remember what good customer service is all about. Not to mention their vast knowledge and expertise of tires and tire care. The owners are kind, pleasant, and extremely affable people who work with diligence and dedication as if working on their own vehicles. Being «taken care of» means everything to me. I wouldn’t EVER consider going anywhere else for my tire needs. It is a real pleasure doing business with fair, attentive, and knowledgeable people.

I needed snow chains so I called and talked Dan. He didn’t have my size so I asked where I could get some. He not only gave me some suggestions but spent around 20 minutes giving me advice about what I should look out for. If I’m back in this area this is the only tire shop I’ll go to.

I checked prices all over Reno & IVTD beat them all. Great service, high– tech equipment, valet service, and they corrected things the dealer had done wrong. Great addition to the North Shore

We had a flat tire on Saturday evening and could not find a tire shop that was open. I called around and Dan was the only one that called me back and even though he didn’t have my tire in stock, offered alternative solutions to help me get home.
Even though it meant he would work on Sunday and not make much money on the work, he treated me like a top customer. Go here.

I had a blowout on my way to Tahoe plus, my other tire was looking a little bald. I went here expecting high prices due to the remote location. Not only was their price competitive, it was cheap. On top of that, they picked the car up from my condo and had it returned with the new tires within an hour. I would definitely recommend them to anyone I know.
Plus, they were extremely nice and courteous. None of the «holier than though» you get at automotive services shop.