82 Flats At the Crossing

I have been a resident at 82 flats in their first building, before the entire complex was even completed. The quality of these apartments is some of the highest I have seen through all the tours I have gone on of apartments in the Indianapolis area. High quality materials, no signs of spotty workmanship, nearly 2.5 years now without a single maintenance need or request (besides some assistance in mounting a ceiling fan).
Overall, I have been a very happy resident. There had been some hiccups earlier on when the complex opened, but everything that I previously could have complained about has been more than addressed by the new staff the works there. I have experienced nothing short of a drastically improved customer experience from them, and feel that they genuinely are there to ensure that you are a happy tenant. The only reason I am not able to give 5 stars is due to some issues earlier on (pre-​current management) regarding issues with receiving packages, usability of some amenities such as the grill and pool, and workout room readiness.
All in all, I would recommend 82 flats to a friend without doubt. The location can be interesting at times with it’s vicinity to retail shopping and other high traffic attractions, but this is also a plus with much to do in the area. If you are looking for an apartment on the North East side of town, check this place out.

We were looking for an apartment and we went here. They did not have any available right now so the lady V. who was helping us said she could put us on the waiting list but need to put on 100 bucks as a temporary deposit. We asked how it works, and she did not know about it. After asked her manager, she explained that they will refund us if they could not find any match available, and they will use the money as the security deposit of the apartment if they find one. So we put ourselves on the waiting list. After a week we decided to move somewhere else so we wanted to ask that 100 bucks back. However they did not want to give us. They said there are some rules blabla that they could not refund us. And they never mentioned the rules before we signed the waiting list. THEY ARE JUST GREEDY AND UNPROFESSIONAL. We were so disappointed, and we would resort to legal method to reclaim our property from them. Actually 100 dollar is not a big deal and what we care more about is our right, which need to be defended.

I moved in to my apartment in November of 2014 and the staff, although nice, seemed very unorganized and had little follow through. There is new management and front office personal there now and I can’t say enough good things about them. They are truly taking the time to listen to the residents and give us a great place to call home. Recently, I put in a request to Rebecca, the office manager, for a dog waste station to be put in by my building as there wasn’t one there. She immediately responded, said they could make it happen by the end of the month and even asked me where around my build I would prefer the station to be placed. Outstanding service in my opinion, the little things go a long way. Special thanks to Philip for always being so ready to help and friendly!

I have to call police again on my upstairs neighbor at 2:30 am. They making so many noise and won’t stop. This is been happening in the last few months. Since I moved in and things became hell. The building look nice from out side but inside is very cheap build. There is absolute no sound proof, you can hear everything from your neighbor from upstairs or next door. You can hear every step they walk and every conversation. You can even hear when they taking shower or flush the toilet or having sex. That’s so annoying when you try to sleep at night and your neighbor try to scream at each other or calling name. This issues been going on with so many residents and nothing been solved. I made so many complains with so many managers and they been blowing off and after all they are left or get fired cause they can’t deal with it or can’t lie for Barrett & stokely anymore. I had Amanda head the previous manager came to my apartment to check out the Issues and been confirmed how bad the sound level was and she so embarrassing with what she see it hear and properly that’s the reason why she no longer work for the company. There was no help from anyone and just bunch of lies from the management office until I posted here and Unilocal.The lady from the corporate office called me and offer to help and smooth talk to me. Offer me help me out if I taking down the review. I was asking for move to the top level and they want me to sign a new lease and pay more. My lease is coming up and I am glad. If you read back few pages and you will see a lot of real complain from the residents who live here or had been lived here and they all so glad they no longer living in this hell. I warn all the people who want to live here please take your money some where else. They don’t care for your business, just a lot of lies. As you can see right after the bad review then few good ones pop up from the people who work here or the company or get pay to do so to cover up. And of course after awhile the people who work in the leasing office can’t take that crap or straigh lies anymore they all gone. I have live here a year and only 2 months out of it is peaceful since my neighbor had moved out. And now bew neighbor moved in and it back to square one. There is absolute nothing you can do to improve the sound level in this building cause whoever build it didn’t do it right at the first time. Also when winter time, they don’t even take care the parking lot and it’s a mess. Trust me, I live here and all I said is true. I know everyone who work at the office and they all leaving cause it’s so bad. Good luck to new manager Rebecca and who ever want to move in. Stay away from this place and you been warn. The $ 500 apartment in the hood will better than this nice looking one. And I am glad I am only live here for 2.5 months

I lived here for just a few months and loved it at first, until the herd of elephants moved in above me. I could here them talking, walking, slamming doors. The manager convinced me it was soundproof, of course they showed me the apartment during the day when most people were working so it seemed fairly quiet. Tricked! I was so happy to move in with fiancé and get out of that complex. We now live in a well built complex in Carmel and know the true meaning of soundproof.
And the heroin bust and all that nonsense just adds to the poor experience.
I personally knew the old management and they seemed to have been tricked into believing the hype as well. As soon as things started showing their true colors they could not get out fast enough. It is a real shame that the apartments do not live up to the beautiful exterior of the complex.

I just signed my contact to move in in Nov. I donot know why people gave so low feedback. I will be a resident there soon and I found the consultant and manager are warm-​hearted to help you do everything in application even ignore their lunch time.
The apartment is new and all appliances are functional. The whole scenery is beautiful and community looks safe and clean.
I will give more review after I move in.
Thanks Katy & Brennan~

The structure here is not so fabulous. First, the dumpster sits in the center of the parking lot and when it’s compressing the garbage, you’ll here it inside. So don’t plan on sleeping in at 82 flats if you’re a light sleeper! What user T.K. said about the garbage in the hallway… Absolutely True. The trash service is a mandatory $ 30 fee every month. If you want to set your trash out, it must be out between 6 – 8 pm, and must be back in your apartment by 9 am the next morning. If not, that’s a fine! If you’re not home, tough. Take your garbage down yourself (which… everyone else has to do so I don’t see why we’re paying for this service!!!). It’s pretty gross to leave your garbage in the hallway in my opinion, whether it’s convenient or not.
The freezing winter temperatures also caused the metal door frames to warp, and therefore prevent the building doors from properly locking. My building was completely unsecured for a good… 2 – 3 months, anyone could walk in, instead of using the required key fobs for entry (which if you lose your fob, it costs $ 135 to replace). Living on the top floor, my roof leaked after one of the many snow melts this winter. Even though they painted over my water spot, It’s coming back… so that was really great.
There’s also limited parking so make sure you beat the work crowd home in the evenings and claim your parking spot! Parking on the street results in another fine, and towing. The winter caused the parking lot to be a constant ice skating rink as the snow drifting off the empty parking lots next to 82 flats for Latitude 39 were solidified over here. Nothing really that 82 Flats could have done about that, but it’s a bit of a structural issue. The sidewalks were consistently icey in some spots, but the parking lot was disastrous at times. Sprinkler systems and rain throughout the year do however drain into the parking lot, and as a previous user stated, the melting snow did get the main floor carpets very very very wet in my building. We had to bring in huge fans! The staff is usually pretty friendly when you go into the office, but they won’t cut you any slack on apartment issues, or any of the additional fees you may come across no matter the circumstances.
On the bright side, the amenities are really quite awesome at 82 flats. ²⁴⁄₇ access to computers, printers, a conference room, fitness center, outdoor pool area, media room, printers, coffee machine, gaming tables, lounge area and snacks. If that’s what you’re into, this place has it. Then again, all those other apartments by 91^st and Allisonville have just about the same amenities as 82 Flats, and just might be cheaper. The water bill is also tacked on to your monthly rent, so utilities on your rent statement can vary (they average the apartment layouts in the same building and distribute the cost). All other utilities are paid through IPL for your individual apartment. My utilities bill max so far was $ 90 to split between my roommate and myself. Not bad comparatively. The apartments are nice with granite countertops, stainless steel appliances, in-​unit W/​D, and pretty cabinetry (for now… since they’re new apartments). I think the open floor plans are really nice, as they are in most Barrett and Stokely apartment complexes. There are garages available for rent as well.
Maybe the other apartments down the road have all these other fines and fees, maybe they don’t. But this was my experience at 82 Flats. I wish I would’ve chosen to live elsewhere. This place wasn’t anything special.

UPDATE: 9÷26÷2014 — UPON ENDING MY LEASE I CLEANED MY APARTMENT FOR 6 HOURS. I EVEN HAD THEM DO A WALK THROUGH TO VERIFY. I STILL ONLY RECEIVED $ 109 OF MY DEPOSIT BACK.
Great location and helpful front office. Nice clubhouse and pool. But serious issues with the grading/​drainage/​structural integrity. Not really what you expect in your brand new apartment complex especially when you pay premium prices for the area.
1^st floor of apartment building takes on water if it rains more than an hour or so. Carpet in walk ways gets flooded leaving the building to smell like mildew and mold for the next couple days.
Multiple sections of parking lot flood after a normal storm/​rainfall to the point where you have to take shoes and socks off and roll your pants up to be able to get to your car.