Douglas A Disiena, DC

We’ve been treated by Dr. Disiena’s associate, Dr. Doug Hackman for over 10 years. We moved from Irvine to West Los Angeles, but have not been able to find anyone comparable to Dr. Hackman, so we make to trek to OC about once every month and a half, when we also see our naturopath. Dr. Hackman uses both manual manipulation and the «Activator.» The Activator is particularly helpful on those whose muscles are too tight to be manually adjusted, or those who would be in too much pain to be manually adjusted. Dr. Hackman does a thorough job, is pleasant and caring. The whole office is pleasant and relaxing. The staff are friendly and helpful. There are quite a few treatment rooms for all of the doctors to treat patients. They take a variety of insurance plans, and can even work something out if your insurance does not cover chiropractic care. I highly recommend.

I have been a patient of Dr. Disiena’s for about 6 months now and I have never been to a better chiropractor. I had chronic migraines coming into his office and was extremely frustrated not being able to identify what was causing them. Dr. D was very informative and asked a lot of questions on my first appointment. He then sent me off to get X-​rays which were right down the street. I came into his office later that week and he went over the results with me and pointed out my forward head posture which could not only be causing my migraines but also contributing to my stomach issues.
He helped guide me to change up my nutrition, did weekly adjustments on my back and neck, and gave me specific exercises to do at home. Within weeks my head aches were completely gone and my stomach complaints were far less severe and frequent. Dr. D really knows his stuff and cares about his patients health tremendously! Great office staff and really flexible hours. If you have any back/​neck discomfort or want to get on a nutrition program do yourself a favor and make an appointment!

CHIROPRACTIC THERAPY REVIEW
I am a fairly new patient of Dr. DiSiena’s (it’s been almost 2 months now) and I have to say that I am extremely satisfied and it’s having a positive impact on my life. Although I come from a family of chiropractors, I’ve had difficulty finding a good (read: competent, trust worthy, good bedside manner) chiropractor on the west coast where I have no family.
Glad to have found Dr. DiSiena! His office staff is friendly and after the first couple of visits, you get the logistics of how everything works so that when you go in for therapy, everything moves efficiently and you are back to your regularly scheduled programming!
Everything is personal in this field so I can just say that I am having an exceptional experience and feel that I am in good hands but you’ll just have to experience it for yourself. There are a few ailments that have been alleviated after just a few weeks of therapy and that’s why I am leaving this review. If you are looking for a chiropractor — you’ve find *THE* one!
Dr. DiSiena also does a new patient «introduction class» where he discusses various, I would call them «habits,» for you to implement in your life to help along with the therapy.
His approach is very holistic and I appreciate that. I believe this comes from the fact that he’s also a certified nutritionist AND an athlete. But most of all, he’s a family man (his daughter also works in his office). All of these various elements combine to make a man that is focused on promoting and implementing well being and healthy living for all of his patients.
FRONT OFFICE REVIEW
Everyone in the front office has been nothing but pleasant. Every time I have checked in before my visit, I’ve been greeted with a smile — even if the only person up front is busy or on the phone.
It’s amazing how far a smile will take you in terms of customer service but what’s even more amazing is the lack of smiles that most medical front office people provide. I realize it’s not a customer service or sales position but you are, for all intents & purposes, the «face» of that office… so make it a pleasant one! (I’m looking at you, Cedars Sinai)
MASSAGE THERAPY REVIEW
My massage therapist is Tamra. I don’t know if there’s another therapist but she’s the only one that’s ever worked on me. She has an introductory offer for, I believe, $ 38 for a 1-​hour massage. The regular price is over $ 60 per massage (if memory serves me correctly) but she offers massage «packages» where you basically pay bulk pricing so you get a discount. That’s what I do and I spread my massages out for about every 10 days.
The massage takes place in the office so this is different from a spa type of facility — you’re not showering or steaming or anything but then again, that wouldn’t be very convenient to do so often anyways.
Her standard massage is quite good so you could just pass out and she’ll work out the «knots» where she feels them. However, if you’re in tune with your body and are experiencing various levels of discomfort in different areas, just tell her and then have her adjust the pressure as you like it. Make sure to drink plenty of water after your massage. The massage itself feels good but the real benefits are felt the next day.

Dr. D is a life saver!!! He truly cares for his patients… He always listens, and is always understanding. If you hurt your back, he will do his best to get you in immediately. My family and I have been seeing him for years, and I will never go anywhere else! His adjustments are the best, and non-​painful. I always refer him to family and friends.

I went there because of my back pain. After couple times of adjustment, my back still felt very pain. Their adjustment didn’t help at all. Also their billing department lady is work as part time. You never can reach her. Her attitude is very bad. she made a mistake on my insurance billing, and just keep sending me the bill. When I spoke to her about the billing, she just keep saying that was not her mistake. So I will not go to that office any more. Wasting my time and money :(

there is no better Chiropractor than Dr DiSiena! I have been going there for 18 years. He got my then baby off of chronic ear infections and kept her from having to have surgery. One of the many wonderful things he has treated our family for over the years. He has a gift and knowledge for the human body and for healing. If you have any physical pain and don’t want surgery or are tired of living on pain meds, go see Dr. DiSiena. He and his staff are the best in the world!
You may have to wait a while — there is almost always a long line to see him — but that is because he is so popular and he will not turn away anyone who needs to be seen, even if they do not have an appointment. If you need to he will take extra time with you to answer any questions you have. He goes the extra mile because he cares a lot. He is worth the wait!

I have been going to Dr. Doug Disiena’s for 9 years & love him!!! I struggled with headaches my whole life; when I started going to Doug they stopped (don’t remember the last time I had a headache). He uses an activator on most patients, which is more precise & effective then the typical methods of chiropractors (doesn’t hurt at all).
Before we fly on a plane we get my kids adjusted too & neither have ever had ear pressure pain while flying.
He has helped many of my family members too (not just headaches); I am so grateful to him.
The girls at the front desk are so caring & sweet. They make you feel like family when you walk in the door. Love them.
There can be a decent wait to see him at times (hit & miss), but worth it.
Highly recommend.

I purchased a deal for an hour massage and made the appt for 6pm Friday. Earlier in the day on Friday, I got hit with a huge project from a big client and was concerned that I would be late for the massage at 6pm. I called repeatedly to see if I could re-​schedule or push it to 6:15, and left messages to please call me back. No one called me back all day. I was really stressed out about meeting the dealine for my client and still getting to the massage appt. I left more messages that I was going to do my best to be there at 6. I called when I was on my way to let them know I was enroute. When I arrived at 6:05, the office was locked and dark. 2 days later, still no return phone call. What a nightmare. Not sure how to answer the by appointment question… I thought I had one! Now, don’t most places charge for missed appts? I think that should also appy to merchants who don’t keep their appts with clients.

Dr. Hackman is great. Haven’t been in a few weeks. Need to go back. Mid back and Neck pain mostly gone! They also do massages there. If you live in the area get your Chiropractic work done here. Very relaxing and inviting :)

I’ve been going to Dr. Disiena for over a year. His adjustments have helped me tremendously. I had previously gone to other chiropractors and never had the relief provided by this Dr. Other chiropractors would crack my back and neck by forceful compressions. Dr. Disiena uses an activator which is more effective and less painful. In addition, he’s incredibly knowledgeable about nutrition and many other areas. It is true that you may have to wait a while sometimes, but Dr. Disiena is well with the wait.

I have never felt better and I have seen many chiropractors. My body cannot take the hard «cracking» adjustments that most Chiropractors do. Dr. D“s adjustments are gentle yet totally effective! I have referred and will continue to refer my family and friends to him. He’s the best.
Oh, and the girls at the front desk are darling and so helpful. They can always fit me in even when I call last minute.
The first visit may take a little longer but after that initial visit, you are in and out.

I heard about Dr. Disiena from my friend who had a major back problem. He said Dr. Disiena made his back feel so much better. So I ended up getting treatments, too. I really could not say if Dr. Disiena’s method worked for me wonderfully although I went in 2 – 3 times a week for about 6 weeks. Dr. used something that looked like a plastic toy gun to click along my spine. His treatment was always so brief… no more than a minute or two at most (except the very first visit where he spent some time with me). But the wait to see him was just so ridicules (usually about 40 – 70 min) that I got so fed up I just stopped going there. Besides, he kept saying that at the end of 4 weeks of treatment, he would take an x-​ray of my back and prove to me how much it had gotten better. He never kept his promise. After 6 weeks, I got tired of waiting for the proof and stopped going.

I had a couple of living social coupons that were expiring, so I decided to put them to use. The place is a doctor’s office… nice receptionist, clean, but definitely office-​y.
The first time I went they put me in a room near the front, so it was loud and I couldn’t really get into the zen mode I should have been in… also, the masseuse, bless her heart, was really sweet, but her fingers were so boney that they hurt me. I had her adjust several times, but it seemed like she kept on slipping back to painful pressure she initially started with.
The second time, I was placed in a room closer to the back (but still didn’t get the zen music my boyfriend did). I was hoping that I’d get another girl, but I didn’t. Again, I tried to get comfortable, but couldn’t. My upper back area was messed up for two weeks after — I definitely won’t be going back.
I dunno, they are a chiropractic office, so maybe that’s why the massage was so rough? I really hoped I would like them, they all seemed like nice, professional people; I just didn’t enjoy either of my massages. But my boyfriend liked his. Maybe I’m picky. Maybe it’s cuz he had another woman rubbin’ him. Who knows.

I first discovered this place through Living Social. Came in for a massage and got suckered into the free consultation, which led to coming in for adjustments. Since adjustments and massage are two complete different things, I must rate them separately.
Massage: 4 Stars
You are led back into one of the massage rooms where you get completely naked, except panties, and change into a gown. I got a girl named «Deija» who was really sweet and hard working. She knew how to put just the right amount of pressure in her fingertips. The room was relaxing and she used soothing oils/​lotions on your back. I didn’t want it to stop. At the end of my hour, I felt really relaxed and just wanted to go to sleep. I was kind of sore the next day… but it’s supposed to feel a bit sore when you get your muscles massaged right?
Now for the Adjustments: 2 Stars
I feel like a complete sucker for coming here as much as I did. I’m sure that’s a part of Living Social — suckers like me becoming repeat customers (can’t you tell by my 9 check ins? XP). The method Dr. Di Siena uses is a gadget called «adjuster.» It’s a handheld clicky thing that deliver shocks to specific muscles to try to adjust your body. Now, I’ve been to a LOT of chiropractors and been through many methods — and this one is by far the least personable one. You go into one of the rooms, some being a single bed room and others being a shared room, which are totally static and not relaxing. Then you barely get 15 minutes of «adjusting» which is a few snaps on your muscles with the adjuster. No physical therapy or cracking backs. Dare I say it seems like a bit of a… rip off. $ 55 for 15 minutes of adjusting, with an equal or more time of wait before. Personally, I didn’t feel like the doctor really cared. As another review mentioned, I feel as though this place really is quantity over quality. Maybe the clicky adjuster method works for some people but after weeks of going there, my back didn’t feel any different.
So that averages out to 3 stars. OH. Almost forgot — the front desk. The girls at the front desk seem a bit… I can’t even describe. Lets just say weird. I stand there waiting to pay and they make me stand there for a while before asking what I need. Then I have to tell them, «uh.I’m waiting to pay.» Shouldn’t they make it so everything runs smoothly without me having to tell them why I’m standing there? I guess with the volume of customers, they can’t tell if I just got in or I’m leaving. Sigh. Talking to them is always an awkward experience for me.

DiSiena Family Chiropractic really exceeded my expectations. I only went because I had a LivingSocial coupon for a one hour massage, but it really was one of the best massages I’ve ever had. The therapist, Kambria, was really attentive and well-​trained. She knew exactly the right spots to hit. Both my mom and I were extremely pleased.
The office is very pleasant and the room we had our massages in was relaxing and very nicely kept. Heated table with a cute little seater on the side, soothing music that wasn’t too loud, and I couldn’t really hear any outside noises (I went on a Friday afternoon).
If another deal comes up, I would surely go again. The regular price ($ 69/​hour for a massage) might be too steep for this girl.