Einstein Bros Bagels

This is a great little gem in the Las Colinas area! Service is great and their coffee and bagels are delicious. The only drawbacks are when they’re really busy (i.e. lunch, early breakfast hours) because they do slow down a bit and accuracy problems do happen. However, if you let the staff know of any problems, they will certainly help. Overall, decent place for early and late breakfast and worth visiting!

The egg and turkey sausage is very good. Tried with asiago bagel and jalapeño cheddar bagels. As a spice enthusiast I thought I’d enjoy the jalapeño cheddar bagel more and the asiago bagel blew it out of the water. The strawberry banana milkshake is very good as well. It tastes very natural which is not normal for most places. Its a little heavier than you would expect and the taste of banana is very overwhelming. So as long as you like banana, you’ll enjoy! Got takeout but the staff was friendly for the amount of time we were there.

Horrible and slow!!! 15 minutes for a toasted bagel… I could have cultured my own cream cheese in that time. Avoid this place unless you have lots of free time!

Everytime I go here something is always wrong. I always get a chocolate chip bagel with a smear of strawberry toasted. Sometimes it doesn’t get toasted, sometimes I get a different bagel and one time I paid for my bagel and they didn’t have chocolate chip bagels. Ugh!!! Why did you ring me up?!? Then there are the days where I go in on a Saturday or Sunday. It never fails at 6:30am they do not have chocolate chip bagels. They have not made them yet or baking them at that time. People! The store opens up at 6… get your product on the shelf at 6 when store opens! I always swear I’m not going back but I always break down and try to give them the benefit of the doubt. It just sets me up for failure.

The food at Einstein Bros is excellent. Without exception, everything we had was very good. I am a huge fan of the Nova Lox bagel. And I couldn’t get enough of their fantastic coffee.
Sounds like a 5-​star review so far. So what went wrong?
We went mid-​morning on a Saturday, which is probably one of their busiest times. But the chaos and the incredibly long wait had nothing to do with the number of customers and everything to do with the terrible way the business is run.
First you stand in line to order. Person A enters your order into a cash register – but you don’t pay there. You are instructed to get in the next line so you can pay. That line goes even slower than the order line because Person B – who is taking the money – is also making the smoothies and espresso drinks! So she has to make a drink, take it out to a customer, take money from the next person in line, and then go back to make the next drink. Meanwhile, Person C (located *between* Persons A & B) is calling out numbers for people to pick up their orders.
Thanks to this maddening and incomprehensible system, it took us a very long time to get everything we ordered. This Soviet-​bookstore model of customer service does not work. Fortunately, there is a solution to at least part of it: Person A simply needs to take the money when you place your order. This frees up Person B to concentrate on drink orders and might even give her a little time to help out Person C.
Everyone who works in this shop seems stressed and irritable, and I can hardly blame them. I would be stressed too if I worked in this Kafkaesque environment.
As I said, the food here is very good. I recommend it. But if you are in the mood for something from this location of Einstein Bros Bagel, I suggest you give yourself plenty of time. Then you can load up on the coffee like I did. Your mileage may vary.

A goto place for weekend morning bagels!
Convenient location, lot of parking which is hidden on the side. Do not try finding parking in front of the store, look to the side.
Patio is nice and faces east. So good raw sunlight for morning breakfast.
Bagels and eating options are generic to an Einstein location. Staff is nice and helpful.
definitely — try out the location. Just beware of the timings.

This is by far the slowest Einstein Bagels I have ever been to, 45 minutes wait for 2 bagels. I have been to busier locations and never had I to wait this long. They were not that busy anyways, they just have a bunch of slow, untrained retarded people working here.

Lots of choices to pick from on their menu, happy staff, and a short wait; couldn’t be better. I love coming here for breakfast and I recommend you do too!

Just ordered a Nova Lox with NO ONIONS to go. Got home and they added onions. Highly allergic so the whole thing went in the trash. Was going to go back but it started raining really hard. So still starving. Thanks Einstein Bros!

Went there this morning… can you say disgusting!!! Stains on ceilings, bathrooms with inch of funk on floors, hair on toilets, 5 lights out in dining room, coffee bar out of coffee, floors sticky, windows filthy! If the employees wash hands in black sinks and then make bagels… sick to stomach. I left bagel on tray on table because the trash area was covered with gunk! Looks as if place hasn’t been cleaned in months!!! I will NEVER go back to that location. Plano much better.

Going to Einstein’s on my college campus was a great experience for me. It was clean and modern and in the middle of the business corridor so I could get my coffee before class, and eat nova lox for lunch on occasion. Students flocked to this place and for good reason.
This location couldn’t be more different. This place is gross, dirty, and unappetizing. I was going to sit down but I ultimately took my nova lox to go. When I tried to refill my Unsweet tea there was none left. I will never go back to this location.

Been here three times for ordering to go. They cheated my food every single time. Wrong badge choices or missed sausage… The man making bagel sandwich must be idiot. Check the food before you leave.

Very good coffee, really tastes good. The bagel is just like any other location, nothing so special but tastes good in the morning.

I have been a loyal customer to many different locations and this is by far the worst location I have ever been to. We just moved to the Irving area so when I tried this location for the first time and the girl taking the orders was less than smart, couldn’t understand my order and talked under her breath to where I couldn’t hear a word she said… the service was terrible, the wait was horrific, my order was incorrect twice… I decided to give them another chance– maybe it just so happened to be every ones first day that morning? I’ve been there now six or seven times with the same exact experience. I am waiting for my order as we speak. They are out of every single yummy bagel– always. So if you are searching for an Asiago, six cheese, spinach florentine… The list goes on… You won’t find it here. I’m fully expecting to receive my order wrong. So with all that being said, I just googled the next closest Eisteins and I will be driving the extra miles every morning from now on. Frankly, I would drive back to where we moved from before going to this Eisteins again. Aside from all the inconveniences of waiting and correcting incorrect orders, the staff here are young kids that don’t give a shit about their job and it’s written on their faces. They are rude and need to attend a customer service seminar.

This location is easy for me to get to but I’m sure there better places elsewhere to get a coffee fix or some bagels. Nothing fancy but get’s the job done!

I came in and ordered the plain bagel with lox, frozen mocha, and a puppy bagel. The customer service is sub par. The guy working the register spelled my name wrong, and was not very attentive. I asked for his recommendation as far as a bagel… He did not have one…
Overall the food was great. The puppy bagel was hard… I had to break it into 8 pieces before my sheltie would every try to eat it. The service left me disappointed…

This place takes me back to the carefree days as high schooler but this location isn’t as great as the one I frequented. BUT it is an Einstein Bros Bagels establishment so aside from the service the food was very good. I am giving it a 3 star rating because the food was good, the coffee was decent but the staff could not pull things together. They constantly forgot to bring us items of our order for my best friend and I and they swept not only around us but under our table as we were eating.
I ordered a pumpkin latte, a bacon egg bagel and a blueberry muffin. Yes that’s a lot for a single meal but I was catching up with my best friend! The pumpkin latte, not to be confused with a pumpkin spice latte, was decent but as an intense lover of coffee I expected more and probably won’t order it again. Not to mention by the time it arrived to my welcoming cold hands it was about room temperature. I like my coffee like I like my soup… hot! On the other hand the bacon egg bagel was good; egg was nice and fluffy, the bagel warm and well toasted, and the bacon was plentiful. Also as an avid blueberry muffin eater, I know I have a lot of food favorites, it was fantastic! This meal would’ve been very great had we not had to go to the counter every 10 minutes one by one asking for each of our meal items. I say one by one because every time we asked for our missing items fully we were only delivered one item each time and told the remaining items would be taken to our table.
I am a big fan of this location because it is very large with outdoor seating too. Its tucked behind a few buildings in this shopping center which makes it quiet. I’ve never had an issue with parking here. I recommend this place if you want to grab a muffin and chat with friends but if you’re going to eat a full meal here it may be more trouble than you’ll want to deal with.

we frequent this einstein bagel place every sunday with our lovely pomeranian choco!
and we like the coffee, sandwich, bagel and most famous nova lux. it’s always good with extra red onion.

Ya know my Unilocalies, I used to work a second job at this location about ten years back. Little to my knowledge, it has not been taken care of. :-)
Ventured here after the most relaxing mani/​pedi next door and my appetite was definitely not satisfied here. Went in, no greeting when you hit the door, drink machines not clean, food not covered right, inventory low, no gloves on employee hands, and I know that is definitely not the Einstein way!
I was shocked! Such a great quality production turned into crap for individuals that don’t appreciate the craft of the business.
Let this be a message everyone… when the manager has left for the day (around 2−3pm) beware!!!

Chain food is chain food but this food was tasteless. I ordered the tuna salad sammy on an everything and thought I was eating cardboard. The service time wasn’t so bad and the cashier staff were friendly enough… but damn the food was horrible. Wilted lettuce, a string of onion and flavorless everything else. Nasty… I didn’t eat but a couple of bites.