Vistas At Hackberry Creek

Great apartments for living on a budget.
Everything’s is starting to need updated but there’s definitely worse apartments out there. Maintenance has always fixed any problem I’ve had the same day. Got fined for leaving trash outside my door instead of on the curb for literally less than 10 hours on a Sunday night.
Gym needs some work AND updated.
Most likely moving when my lease is up because they’re becoming more strict about unnecessary things.

When I moved in there, my bathtub was painted and peeling. When I moved out, I got charged for the resurfacing of the tub. I asked about that three times and never received a response. I was also charged for cleaning out the drip pans. While living there, about every 2 weeks the bathroom ceiling would start dripping. Rather than fix it properly, they patched it. When I moved out, I was charged for them cleaning out the drip pans. It seems they are very «against» refunding any deposit. That leaves me rather disappointed !!!

When we first moved in, it was nice because the rent was in the high $ 600’s. You have an option of doing a bond or paying your deposits. It ends up when you move out, you don’t get any of the bond. I paid a pet deposit, admin fee, pet rent and still got charged for replacing ALL of the carpet in my apartment. I never saw any of the pet deposit money. Since we had been there a few years, the carpet replacement was 300 dollars not taken out of the deposits. They asked us to pay it when we moved out. The bathroom seemed to fall apart first. The paint on the walls would peel and it always smelled like mildew in there. The kitchen was nice, and I enjoyed the space in there. The living room was extremely small as well as the bathroom. The bedroom was a pretty good size with a pretty big walk in. There was no bug/​pest problem that I can remember. I would recommend living here short term, just not more than a year or two because they raise the rent very high every year and what I mentioned, the bathroom especially seemed to just fall apart. I think you get what you pay for when the rent is cheaper. Once it raises every year, I decided to move somewhere else in Las Colinas that was nicer.

This is a warning if you ever use the online rent payment method. I had my rent taken out of my account twice. They did nothing to help me fix the mistake. They told me that there was nothing they could do. I let both transactions go through to avoid any late fees and then disputed one of the charges. I was still hit with a fee from the apartments for insufficient funds on the transaction that was a mistake. This happened my last month of living here. I couldn’t be more happy to leave. I gave it 3 stars because I have been here over 2 yrs and never had any problems but this incident made me very angry to say the least.

I chose to live in these apartments when I realized to live in other areas of Dallas, I would be paying about $ 200/​month in tolls just to get to-​from work 20 times a month. It adds up!
So, I chose to look closer to the office and this fit the bill nicely. It’s a large property, built in 2 phases. So, make note when you rent here, remember if you’re in phase 1 or phase 2… you will need to know for maintenance or paying your rent. They ask every time.
Speaking of paying the rent, yes, as the previous reviewer mentioned, they charge trash fee, and an admin fee on that charge. I have never used the trash valet, and consider it a waste of money regardless… I mean, the trash dumpster is 50 yards from my door… am I THAT lazy? So, my rent is increased by $ 21/​month unnecessarily. I could have all the movies channels instead… or netflix… or 2 12-​packs of beer. Anyway… Breathe… Moving on.
So, I have a 1-​bedroom, about 680 sq ft. My rent is quite reasonable. The monthly add-​ons are reasonable, too. Despite the admin charges which, like the previous reviewer, I don’t really understand.
Gas is about $ 11/​month. Admin fee: $ 3
Water is about $ 25 (no admin fee on that one)
Valet trash: $ 20 (Admin fee $ 1)
Pest Control: $ 2
And to their credit, I have never seen a bug/​pest in my apartment. And that is impressive, because if you have seen my place. just kidding, but really, no bugs. I will gladly pay $ 2 a month for that.
The property is very well maintained. They recently upgraded the pool area with a gorgeous BBQ setup complete with 3 gas-​grills, cooking area, party area. Very nicely done. Kudos!
The girls in the office are extremely nice and easy to work with. I wish I had to go to the office more often, actually. Well, maybe not.
They have a business center with 3 computers and a printer you can use if need be. If they could get wi-​fi in the office strong enough to reach outside, I could surf by the BBQ on my ipad while cooking, it would be perfect. But I’m just swinging for the fence here.
There is also a decent on-​site fitness center. I’m not signed up for it, seems like too far of a walk for me to go work out. But I see other people using it, and they come back sweaty, so I suppose it works just fine.
The neighbors in the complex seem to be mostly biz professionals. A quieter complex as a result. There is a faint hum of 114 in the background when the patio door is open, and for as close to DFW airport as it is, I have never heard a single jet engine. The area is actually quite convenient to shopping, numerous bars, some restaurants… once you figure out the back roads, you can avoid having to use MacArthur which to me is worse than a root canal! It’s in a good, convenient location.
I highly recommend this apartment complex. The avoidance of paying tolls and rush-​hour traffic has led to a stress-​free life for me… And if you decide to rent here, tell them Paul sent you. See you at the BBQ grill!

My apartment has so much bugs and roaches that I have to keep using Combat. Apartment does not have flexible renewing options, no short term lease available. There are better apartment complex around the Irving area. Looks elsewhere.

Pros:
Convenient location, close to work, shopping, major highways
Relatively cheap for the Las Colinas area; this is a good place to live while saving for a house or something better
Maintenance usually fixes things correctly
Most of the office staff are nice. I’ve only encountered maybe 1 or 2 rude ones. The turnover is super high so every time I go in there I see a new face but that doesn’t matter to me.
Parking is abundant. Your guests won’t have a problem finding a spot. Also covered parking is available.
The leasing office will hold package deliveries for residents. This is a huge plus since I order a lot online. Apparently all leasing offices don’t do that.
There are 2 pools here (I think). I’ve never been to them.
Rent has not really increased but other fees have been increased: pet rent, car port, mandatory valet trash pickup, etc.
Cons:
Prepare to get hit hard with fees for everything. Valet trash pickup, water fees, extra surcharges, etc. Your monthly bill will be at least $ 100 more than your rent per month if in a small 1-​bedroom like me.
Exercise room is a joke; 1 small room for the entire complex that has 2 treadmills, 2 bikes, 2 elliptical machines and some free weights. The machines are filthy, super old AND are not free for residents as indicated on the website (amenity). The exercise room key is $ 50
There have been quite a few break-​ins and vandalisms. The alarm system in my apt never worked properly & I gave up on calling them about it a while ago. I’ve never witnessed anything but I’ve gotten notices on my door about break-​ins in the area, etc.
Walls are super thin; building is cheap & poorly made. You can hear and even smell everything from your neighbors apt. If you’re lucky enough to have decent neighbors this is not a problem but most people are inconsiderate & rude. I have nocturnal noisy neighbors now & a good night’s sleep is a distant memory for me at this point.
Dog poop everywhere. No one picks up after their dogs. There appears to not be a weight restriction on dogs either. I’ve seen some mini-​horses walking around the complex. Be prepared for constant barking.
When I open my windows for fresh air, I’m greeted instead with the smell of cigarette smoke, dog poop and curry.
Just waiting for my lease to end at this point.

These apartments may not be the best in Dallas, but they are definitely the best in Las Colinas if you’re living on a budget. My apartment is over 790 sq ft and I’m paying less than $ 1 per sq footage (not including utilities) — I have a balcony, large bedroom, walk-​in closets, huge living room, large dining room (which I’ve split into two rooms), a large kitchen, long bathroom, and W/​D connections (which I don’t use yet, but have the option to — giving me a huge pantry).
I’m a stickler for price: I love they have trash pick-​up, but find it dumb that they charge $ 20/​month PLUS a service fee of a few more dollars (which I don’t remember them pointing that out to me). Why does there need to be a service fee if I’m already paying $ 20 for the service? — Dumb.
Water is expensive because you have to pay for water and waste-​water — it’s about $ 25/​month for a 1bed/​1bath.
But overall, for the size of the apartment and the location, you can’t beat the price — much much cheaper than living in Dallas and I can bike to the restaurants and grocery store instead of having to drive everywhere. There’s also many joggers and bike riders in the area, which makes the area feel friendly.
The area is pet friendly, there’s strips of grassy knolls around the complex with doggie bag areas.
The apartments are located over a steep creek cliff so you don’t have noise from other apartment complexes and traffic is fairly even.
The walls are thin, so get to know your neighbor before you choose the apartment you want to move into.
Parking is never a problem, there are car ports in the area, but I’ll never buy one because parking is always available.
There’s mostly business professionals that live in the area, so even though the walls are thin, it’s mostly still quiet.
The maintenance crew is awesome — I’ve had my air conditioner break twice over mid summer and they came to fix it within minutes. They also did a great job of fixing all weather stripping around the doors and fixing my window screens that were askew
The pool area is nice and there are two on either side of the property. I’ve never seen fecal logs in them but I would hope that if someone did see one, they would do the responsible thing and call the office to clean it up.
The gym is decent, two treadmills, two ellipticals, each with a TV — various weight machines and clean bathrooms. You also have to have an access key to enter and its open 24 hours.
They have a club room where you can host parties in the main office
They have laundry rooms around the complex so I don’t have to drive to a laundromat.
I get good cell phone reception too
The best thing about this place is they don’t have showrooms, what you see is what you get. When I was looking for apartments, they showed me the ones they had available and I moved into one of the rooms they showed me when I was touring the place.
It’s owned by Lincoln properties which owns a lot of high-​end apartments/​condos in Dallas, but this is one of their most affordable complexes — which I love because I never have issues with management since its owned by a larger parent company, and the complex is well maintained. They repainted all the doors and terraces around me because it hasn’t been done in a few years.
This place has its ups and downs as does living in any place that isn’t 100% yours, but overall, it’s a decent place to live if you work in the area