The Balanced Spine

I am a chiropractor myself and I see Dr. Fryer for my regular adjustments. His work is super gentle and highly effective. I am a competitive athlete so I am pretty hard on my body but with Dr. Fryer’s help I am able to keep my back and neck in alignment and continue to work out hard. The office is beautiful and the staff extremely friendly and helpful. I also have taken advantage of the massage theraypy available at the office. I have seen at least two of their massage therapists both of whom were excellent. I highly recommend the Balanced spine for an overall great experience!

I went in and met with someone who told me up front she did not have her license yet, so right off the bat I wasn’t sure why I was talking with her at all. I tried to pay my patient responsibility while onsite and the billing person was unavailable so they couldn’t take my payment at all. Then they sent me a bill even though I am certain my annual max out of pocket had been met. I asked if they even submitted it to insurance and never got a satisfactory answer. They have been sending me bills with no way to pay online using my health savings account. Yesterday I received a rude email telling me that they were sending my account over to collections. I immediately responded asking for my statement to be emailed to me with instructions on how to pay online and I suspect I will not get an answer. I will update this review if I do.
I can’t comment on the quality of service since I never went back, but I can tell you their business operations is terrible so you should expect issues with insurance claims and billing.

I had the pleasure to meet with Dr. F & he was amazing. .soon after that I had the opportunity to meet his associate –Leslie & she was just as well… The Only catcher is that She Pushed that I Pay my 500 deductible up front even though I mentioned that I have other providers that I see… she stated that it was ok, and if I went over my deductible they would refund me the amount exceeded. I’ve been working in the dental field for well over 15 yrs and Never in All of the offices that I worked in have we Ever said to our patients that you need to pay your deductible before we proceed… I felt like they wanted to get as much money from me as they could & still am Not getting a bill from them even tho they want my credit card number. .I believe in the care — just not their approach in customer care… not cool

This place is great. Both of the expert QSM3 chiropractors really care about making you feel better. You begin with an hour long consultation where they really get to know your body, pain, and goals for recovery. They setup a personal schedule of treatments for you for the most successful healing as well. I believe I am on the road to complete recovery from my formerly very painful sciatica.
They are into TOTAL body health, advocating the anti-​inflammatory paleo diet and giving you stretches to do on your own to enhance your treatments. The design in the office is clean, comfortable, bright and welcoming.

After a car accident and seeing another chiropractor for several months 3 times a week, only to leave there in more pain then when I arrived, I was looking for another chiropractor or something to relieve my serious pain from sever whiplash.
I heard Dr. Fryer on a radio program a few times and wondered what NUCCA chiropractors were all about, I’d never heard of this modality. I had seen a chiropractor for several years when I was younger so the popping and back cracking was all I knew so when I was rear ended, I knew I’d be going for chiropractic treatment.
I can’t even begin to explain how different NUCCA is. It’s a tiny amount of painless pressure on the neck and when you get up any pain I had when I arrived was gone!
The staff are always kind and often (not always but often) I can get in same day for an adjustment. Super handy when the ol back Is giving me a hard time! I’ve also done massage there and it was great too.
I’d highly recommend The Balanced Spine and if you’ve never heard or tried NUCCA, you will be amazed!

My wife went first, then my daughter and now me. Nothing but good to say. Kind of feels weird at first cause the doc is not reefing on your body, but the results speak for themselves. Also, we started doing the paleo diet and feel great and have lost 20+ lbs in 3 months. I never review stuff, but they deserve a vote of confidence.

Keeps billing us for for credit card payment already made. (You have to pay your co-​pay before they will perform service.) Three (3) billing errors in just the last two months. Have pointed out the errors (to staff and the doctor), but do not seem to care about their billing problem — no apology. In fact, one of the errors that we pointed out and was told that it has been corrected showed on our most recent bill. OK care, but lousy attitude on customer service is extremely irritating.