Advance Discount Auto Parts

No greeting, too lazy to process my loaner tool return, rude. Will never use this store again. I wasted my gas coming here for them to tell me that they can’t process the return without the card I used to swipe. If you get issued a new bank card while you have a loaner tool or have the possibility of needing to return something, good luck! These guys are incompetent morons.

Short, sweet, to the point! I walked in with 2 employees at the counter saw me walk in no greeting or a can I help you anything. I walked around in circles finally found the one item I needed. Went to checkout and the guy says says «Do you need help?» I’ve been playing ring around the store while you watch and you now ask me that? I tell him «I just need to purchase this» as he was ringing me up the phone rang and the guy next to him started laughing as the person checking me out put the caller on hold. The person laughing decided to tell everyone there that a lady called a couple of times and got upset she kept getting put on hold and said she needed help pronto it was an emergency. He then continued to laugh as he said «I told her whatever hold… Tahahaha». What? WTF? That is so very rude and this tool thinks it’s the funniest thing ever! I said «Wow that’s not nice» he said «Excuse me» I said «You heard me… NOT NICE!» I then took my receipt and left and will never return. Customer service is extremely high on my list so this was very unacceptable. I hope the lady called another store that was more than happy to help her out!

Brandon was a huge help. He was able to find out what we needed and even installed the windshield wipers for us. We were very pleased with the fast and friendly service.

PHENOMENAL SERVICE!!!
I went in for new wiper blades, and before I had finished paying, an associate grabbed the blades and went out to install them for me

Maybe it’s a guy thing, or maybe it was his age, but I have never in my life have I ever been treated as rudely as I was by the sales clerk there today.
My car battery died down the street, with a bad cell, so jumping and charging it would be a bandaid at the most. So my friend (who happens to be a guy) picks me up and we go in. The clerk (Chester was his name) would not even make eye contact with me. The whole entire time, he directed his questions to my friend, even though I was answering all his questions. He just kept asking the same questions until my friend answered.
Now, just because I didn’t happen to be born with a penis doesn’t mean I don’t know what I’m talking about and what I want, especially since it’s my bloody car!
The final straw, I paid with my own bloody card, but who does he try to hand it off to? You guessed it. The guy. Handed me my receipt, spoke to me like I didn’t know anything about warranties and said bye to my friend.
Normally I like Advanced. But if you’re a female and you find yourself at this one, ask for anyone but Chester.