Global Mail Inc

The owner of this place has no interpersonal skills and does not have good communication skills. She literally was yelling at me like I was her child or something. She was yelling about a print that was not clear. It wasnt my fault that her printer was running out of ink. What a horrible experience this was. The owners name is Vidya…

The lady who runs the shop is wonderful. I can’t recommend this place more highly. I got passport photos done here and they were SO much cheaper than CVS. I paid a bit over $ 10 for four photos (they come in multiples of two). I think CVS was charging $ 13 for two photos.
She was so patient and friendly when taking my photo, advising me on my facial expression and head tilt and even showing me the photo to let me redo it if I pulled a terrible face. Most pleasant aspect of the visa process (not that the bar was particularly high). Give this locally-​owned shop your business!

Horrible service. The moment I got in I saw her yelling at a customer, but i didnt want to make any assumptions. I took pictures and my finger prints. Both came out unacceptable. I had paid them the amount before hand so I hadnt even left the store and i told her my company wont accept these in a very, very polite way and she started YELLING. YES YELLING. and said EXACTLY «i did the pictures and fingerprints, i have nothing to do with this anymore so can you please leave and stop f*cking irritating me.»
YOU CAN READ THE REVIEWS FROM GOOGLE IF YOU DONT BELIEVE ME.
Only acceptable reason to go here would be to get insulted by a narcisstic woman who thinks she does your work for free. Absolute waste of time, absolute waste of a human being.

Let me tell you the owner of this place is a very rude lady. We were fortunate that she didn’t shout at us, but she was constantly shouting at the employee working for her who was helping us out with the mail delivery. The guy was friendly and suggested us some cost affordable shipping options for which they dont give any tracking number. I opted for it and for 28 dollars for the package I had was delivered on time overseas. This is a good option Vs FedEx but be careful of the owner. Also take some cash with you since for some delivery options they only take cash payments.
No parking available, you will have to street park.

I came in to ship an expensive Ebay item. The people here are great, they wrapped it in bubble wrap, put it in a box, printed out a USPS number, and explained everything to me. I also have been renting mailbox here for a year now. My stuff is always given to me in less than 5 minutes, and is always in great condition. Never, ever, did I have a problem.
The service here is great. No long lines and wasted time like the post office. The prices are very reasonable, and you have a variety of shipping options. You can send Fed Ex, USPS, or any other kind of shipping service both inside the USA and outside the USA.
They take care of everything for you, packing, shipping, receiving, and a lot of other services like key copies, passport photos, etc. You can also buy a snack, or a drink while you are in here, great thing to do while picking up your Amazon boxes.

Seems to me they don’t understand how to handle customer inquiries. The lady (s) seemed quite rude and nonchalant. I could clearly hear one of the ladies (I’m assuming the manager) in the background dictating (or yelling) to the person I was talking to on the phone to try and sort my issue, which ended without success.

I have been to Vidya @Global mail several times for my notary work and other shipping related needs, she has been extremely patient for all the rework that we had in our case with the banks changing needs until the mortgage processing went through. She is knowledgeable… accommodates last minute rush requests even when the doors are almost closing and more importantly someone with an eye for detail. The cost for FedEx and USPS are definitely tad cheaper than going to the shippers… in would recommend this place

Went in here for Notary work. Got it done but the lady, probably the owner is terrible. No interpersonal skills, extremely rude and harsh to customers. PLEASE DONT GO HERE UNLESS YOU HAVE TO.

The lady here needs to chill coz she has opened up a business and one has to be nice to her customers. She isnt offering free service. She lectured me on how I need to be a good customer. How I didnt trust her coz I asked her to let me have a look at my pictures before she printed them out. She told me i didnt have to come to her again. But she did take a crappy picture and charged me for it. what a rip off! wasted my time and money there and had to bear with her rudeness. I am not going there again! and if you dont want to get yourself insulted while not getting the job done I would recommend not going there. She was rude the same way to the other customers dare they asked a couple of questions before they mailed their packages. As far as I know pretty normal for people to enquire that way coz they are paying for the service! DUH! Dont for a minute think you are special and will be fine. If not in the first visit the next visit she WILL get you for «wasting her time»
07/​08/​2014
Hilarioius! Just fantastic! Apparently everybody is stupid or unreasonable to the «super nice and helpful» owner of this place. I dont think the many bad reviews over here are coz half the world is crazy. Gave this place a bad review and the very next day VOILA i see a good review. Also, I dont think anybody reads a bad review about a place on Unilocal dated just yesterday and goes their to get insulted for a lousy customer service, just coz they want to prove the other reviews wrong. Dont people have all the time in the world these days. YEAH i did think NOT! the only possible reason would be coz there isnt any good postal service options in the area (But there is a UPS and USPS both on bergen ave.). *ehm ehm* FAKE REVIEWS.

The woman who was helping other customers were very nice. Maybe the folks who wrote the bad reviews caught them in a bad time/​day? But when I went there, the lady who was assisting a group of retired people with their will actually asked me to sign the will for the seniors as a witness, because they didn’t have a third party available to sign it for them on the spot. That’s going beyond customer service I think?
I would agree that the mailing service is definitely not for the people in a hurry on some occasions. If you’re in a hurry I suggest you transact online and drop off your package. Otherwise you might have to wait a bit if you do there– they tend to overhelp the confused people.

I visited Global Mail to have a new passport photo taken. I’d originally planned to have some done at the nearest Duane Reade, but the price drove me away ($ 11 per print, and you can’t take home the digital file? Uh, hell to the no).
Vidya was sweet and conversational, taking my photo several times until a shot actually looked good. I should also mention that this took place right at/​slightly past closing time on a Saturday – she was kind enough to complete the process, rather than closing the door in my face at 4:58pm. She charged me $ 6 for the first two prints, plus $ 5 for the digital file so that I can now print more as needed. Most reasonable deal I’ve been able to find in Jersey City!
The only reason I didn’t give Global Mail five stars: she used a hand-​held, point-​and-​shoot camera with a bright flash, which (of course) made all the photos of me look pretty unattractive. A higher quality camera on a stand would have been preferred, but considering the fact that most of the world will never see/​care about these photos, the speed, customer service and price were worth it.

Went in expecting the worst. I was very pleased that it turned out to be a pleasant experience. I rented a mailbox & have been returning regularly. Each time I’ve been treated well by both staff members. They are helpful & patient. I would (and do) return again.

I totally agree with Tarik. The women that work here are EVIL and not very helpful at all. I used their service for a brief time last year as I own rental property in the area. I would also suggest using USPS instead…