Pink and White Nail Spa

I felt certain I could never find a nail salon to make me happy while on the road. I was so glad to get my nails done here the first time and realized I had found a true gem. I travel to KC every 3 weeks or so and have always had Andy do my nails. They even accommodate my weirdness of changing clothes in their bathroom. I am usually on the way to the airport and would rather travel in jeans than work attire. Each time I came in Andy remembered me and was just a joy to deal with.
The past few trips I’ve tried to go in and get my nails done, but it didn’t appear Andy was there and the staff was a bit rude. I was told each time I went in, which totaled 3 times in one week and 2 the following trip, that there was over an hour wait, despite not looking terribly busy each time. I understand and if I could have a schedule that allowed me to make an appointment, I would have.
I’ll try again on the next trip and hope that I can get back in.

My full set chipped only a couple hours after I received it. I returned the following day only to be told I had to wait over a couple hours to have it fixed.
This used to be a great salon, but the customer service and technique has decreased a lot in the past year or so. They are more focused with speed and leaving early versus doing it right.
That’s unfortunate. I will NEVER be back.

Ambiance is ok… what got me bothered was me asking Andy could two people work on me at same time. For hands n feet and he insisting Lisa does it by herself. Time is money n money is time. I felt like i should have went to the other nail salon around the corner called THE NAIL LOUNGE!
I got there about 6p and didnt leave til 745p for a reg pedicure only! All the employees were so busy cleaning up the place to get out of there vs taking quality care of their customers!

I was from out of town and went here to get my nails done before an interview. Terrible service. I got there and waited around. The man that did my nails left his current client who ended up putting her own lotion on at the end of her service and wasn’t happy about it. I asked for shellac and I could tell the man was not happy that someone else was not doing my nails. He didn’t talk to me at all and had no personality. He rushed through and didn’t event paint 3 of my nails all the way. The shellac has been peeling off many of the nails already and it’s only been 5 days. I will not be returning here

Horrible service!!! Rude employee!!! Rushed my pedi and mani… and my nails look horrible!!! I shouldn’t have to remove excess polish from my cuticles and other parts of my fingers. My toe polish doesn’t match my gel polish on my fingers and having them help me with the color that matches my gel polish was impossible… so pissed! I brought my mother with me because I am here working and this was her birthday treat and I can honestly say I will be repaying for another experience sometime this week bc this was not a good experience. Her nails are not shaped they are all sorts of lengths… gel pol his needs another coat… I’m really dissatisfied!

Hands down… BEST salon in town! They treated my feet like gold and I have never had feet as smooth as when I walked out that door!

We called about an hour before and made an appt for two pedis with no problem. We arrived, picked our color and went immediately to our chairs. The pedis were fantastic and the people were so great. We also had time to get our eyebrows waxed and she was very quick and did a great job!
We will def return next time we are in KC and need our toes done!

I was traveling for work and decided to stop in for a pedicure.
There was no wait when I walked in (around 4:30 on a Thursday). The pedicure chairs are awesome! They are heated and have a massage. The water was hot and bubbly. Best of all, everything was scrupulously clean.
The staff was very nice, and the pedicure was first rate. I went with the basic package, and it included a very thorough massage (and ended with a hot towel!). I will definitely return of business brings me back to town.

Horrible bed side manners. I immediately left. Aspen Salon and Spa is the place ti go. Wonderful service and fabulous results.

I have gone to Andy and Nine for 5 years, shortly after moving to the KC area. I had tried many other salons but just wasn’t happy. The entire staff is incredible and very talented. The designs whether in acrylic or painted are AMAZING! The pedicures are top notch for sure! I look forward to every visit. :-)

I’d give it a zero if I could.
I came to town to present at a conference and did not have time to get to my normal manicurist before leaving, this happens on occasion, so I do not hesitate to take a recommendation from someone local, my contact goes there every week and loves the place, it seems clean.
First got the hard sell for no chip. I have a medical condition were my nails are thin and nail beds, sensitive, so I had it a few times and it only has made my nails more sensitive, so never again.
When he started the manicure, because of my issues I politely tell him not to cut my cuticle, he goes into a rant that this is necessary, why do I bother getting a manicure, tells me I am wasting my money and more than once that I am difficult and clearly was talking about me in his language since there was a word that he kept saying that sounded like cuticle and he was clear he felt I was an idiot.
His talking to the manicurist next to him continued though what I call his power manicure, no lotion, rudeness and quite frankly I could not wait for this to be over. Since I was with someone who recommend the place, I kept quite, but I do not feel I deserved that rude treatment.

I had a spa pedicure and it was fabulous. Very reasonably priced. The employees were friendly and incredibly talented. A+ Highly recommended!

I have been going her for almost 6 years since I moved out to kc. I have never been disappointed and feel like I am walking into a room filled with friends. I go in monthly to do something fun and always different with my nails. it’s just as fun to figure out what to do the colors to use and the conversations. I tell everyone that talks about how cool or cute my nails are were to go. I’m going to miss the pink and white family big time

The owners are very nice! And talented. Went with a friend first time and she had appointment I didn’t but they gratefully took me to. I got a rough day pedi and it was absalutly amazing! Never felt so pampered. Highly recomend this place BUT for future make appointment. There pretty booked

I went for a gel manicure yesterday because it was close to the hair salon where I go. I should have known when I walked in… old, worn out equipment and not so friendly staff. The guy who did my manicare left pieces of stuff like sand that I had to point out to him. In his defense, he was wearing very thick glasses so was probably blind. My nails looked crappy in the end and it was $ 35…the same price as a much nicer, upscale place where I usually go. Lesson learned. You don’t necessarily get what you pay for and I won’t be going back. If they were next door to me, I’d drive 20 miles to go somewhere else. There are too many nail salons out there to settle for something like this. NOPE.

I have gone here numerous times to get my nails done and I have yet to be disappointed! This place has such a relaxing vibe to it and is perfect for pampering.
First off, their employees are amazing. They are so friendly and don’t try to constantly upsell while you’re in the middle of relaxation. Not to mention that they are great at what they do.
I have gotten French tips, manicures, and pedicures here and I have always left satisfied. My nails have looked amazing every time and the designs they put on my nails are incredible.
The only issue I have with this place is how busy it gets and the pricing. They do have exceptional service but I definitely couldn’t handle getting my nails done all the time. There are always people coming in and sometimes you have to wait awhile or reschedule.

I don’t know what some of these crazy ladies are talking about!!! I go to Pink and White regularly and have never had a bad experience! They are a phenomenal salon and treat me as family every time I go. If some of you ladies don’t want to pay a little extra for beautiful nails then paint your own at home! Lol I recommend Pink and White to everyone I see and get compliments daily on the incredible job that they ALL do! I look forward to my visits there! #lovepinknwhite

I am so disappointed in this salon, I can’t even put it into words. I’m new to the area and decided to try this place out since it’s in a convenient location. I called to inquire pricing for a gel manicure and was told $ 28 over the phone. Since that’s the average going rate, I made an appointment and headed that way.
Not only was the manicure itself not good– she scraped my knuckles with a file several times trying to get my old polish off– she left my nails all different lengths and uneven and I had to ask her to redo some of them. And to note, I’m not that picky, I just like them even.
The worst part about the whole thing was when I went to pay she charged me $ 35!!! $ 7 extra to include the manicure (cutting filing etc) I thought that was outrageous that they threw that in at the end. I told her and she said I must have misunderstood. What they won’t misunderstand is that I won’t ever go there again. I’ll save my
$$ and knuckles for a better salon.

The guy cut my Cuticles to where they bled, didn’t look like there was a top coat on my nails the guy that did my nails rushed, my friends guy was super slow and sloppy didn’t even clean the polish where he missed the nail. Will never go back to that place one of the worst places we have been too

I went to this place for a pedicure for the first time this past Saturday. I chose it primarily because it is near the place where I get my massages. (I just moved here from Brookside.) As a plus, the place is very clean with new chairs and the techs seem to utilize very hygienic practices.
The negatives were that this is one of those places where the nail techs rarely make eye contact, don’t speak to you and instead speak to the other nail techs in the salon. It’s not that I wanted to chit-​chat (I really didn’t), but I just don’t find it professional to have workers discussing their weekend plans when they are there to attend to paying customers.
The worst, though, is that my nails are ALREADY chipping! For this, I paid $ 35 plus a tip. I will not be going back.