Courtyard Kaua’i at Coconut Beach

We enjoyed our stay here. It was right in front of the beach. I love that it felt like we had the beach to ourselves. It wasn’t crowded and didn’t feel «resorty». They had a nice restaurant with great happy hour deals. Every person that works there was extremely kind and very welcoming. Even Princess the hotel cat that had a few bites of my fresh poke.
They also have a pool and a hot tub, that we enjoyed every night after our Kaui adventures.
The nightly rates were pretty resonable. Especially since we had a great view of the beach. They also have luau and hula dancers on some nights. One of the very few downsides, was the small details in the room. Like smudges in the bathroom, small stains on towels and loose bolts on hinges. I know they are minor, little details like this stand out.
Overall, we had a great experience here.

So far, after being here for 3 hours, I am kicking myself for pre-​purchasing this room through Hotwire. Where do I start? I am finding so few redeeming things about this crap-​hole.
Let’s start with the bathroom. Within a minute of getting into our room, after my tall husband hit his head on the sharp edge of the dresser and tv console (three times now in 24 hours), I found three pubic hairs, urine drips, and what appeared to be fecal matter on the toilet seat. I proceed downstairs and quietly, since there were tons of people at the front desk, tell the same girl who checked us in that we need to change rooms. Without missing a beat and with a flat look, she responds, «Why?» I show her the photos of the toilet seat and she proceeds to give us another room, without problem, and has her supervisor come over to have me explain again what I found. That individual was apologetic over and over and offered to check out our next room too.
That room, while not completely gross, is also very surprising for a Marriott. It reeks of mold and mildew (carpet? AC unit?), doesn’t have fan in the bathroom, has stained chairs and a stained sheet, hairs in the tub… I’m sure there are other things too that I just haven’t had the gross pleasure of discovering.
I feel dirty and like I’m camping in my own room. So far, the mattress feels comfortable and there are no bed bugs or unfamiliar hairs in my bed. High praise indeed.
Update after 1 day: We got kicked out of the high top tables tonight for having «outside» food. There was nothing indicating these were restaurant tables and the waitress was young and rude.
I will never stay at a Marriott again.

It was «okay.» The location is good and the staff is great; the kids loved the pool and we thought the free mai tais were pretty awesome too (even if the bar staff didn’t seem too thrilled about supplying them). The rooms are small, in particular the bathroom. There were sugar ants in our room and we did find a dirty sock and bobby pins under the bed, but on the whole the room appeared to be clean-​ish. I’d say the Courtyard at Coconut Beach is one of those situations where everything appears great from a distance, but upon closer examination, things aren’t quite what they seem; i.e. doors don’t close properly, hair dryers don’t work, free wi-​fi is only sort of free, chicken poop all over the pool area, etc. It wasn’t terrible, it wasn’t wonderful, it was just okay.

Don’t be deceived. At first I was very appreciative about this place due to the hospitality, however it’s not worth the money you spend here. First, beware of the resort charges. They manage to charge you for amenities you did not use or agree to. Second, the staff lets their family in the pool and bar area, so be expected to be watching someone else’s kids when you’re there. This place was way too loud, and I have a kid. Third, food is way overpriced; much like any other hotel. Fourth, don’t even bother talking to the concierge about activities here. All they try to do is sell you an activity, when you can easily do without their help. You can tell by my other reviews, that you don’t need them. Lastly, their entertainment here at the hotel is garbage. Please save your money and go stay somewhere else, like a Hilton or a Hyatt. Oh, don’t forget they have bums walking the grounds a lot here.

Ask for the kamaaina rate if you have a Hawaii state ID. Great price when compared to other hotels in the area!

Three stars for a five star location. We arrived early (11:15am) not expecting our room to be ready. The front desk staff was a little frazzled because the computer system was down again (apparently it happens often). In the middle of helping us, she stopped to check out two other guests. We waited patiently. When she finally helped us, she upgraded our room to an ocean view. she told us she would call us when our room was ready. Four hours later and 15 minutes after actual check in, we were told the room was not ready. Ten minutes later, we asked another front desk staff if the room was ready and she replied with a dismissive attitude that the room was not ready. I told her to find out when it would be ready. She got on her Walkie-​talkie and asked the maid if the room was ready. It was ready but because the computer system was down again, it wasn’t technically ready so she proceeded to help two other guests check in while I patiently waited for her to figure out how she was going to help us. When she was about to help a third guest, that’s when I completely lost my patience and interrupted her asking what the next step was in our check in process. She turned to the front desk staff next to her and told her our room was ready but the computer system indicated it wasn’t ready and wasn’t sure how to check us in. The other staff member (Emily) told her since the computer system was down they had to manually enter it into their system. Emily apologized and quickly gave us our room keys. Thanks Emily! We finally got into our room at 3:45pm.
The following day, we returned our towels and beach chairs to an unfriendly front desk staff. We also saw the front desk girl who mucked up our check in process and she was sarcastic. She said «thank you ma’am» to my husband.
The guy at the jewelry table wasn’t friendly either. I was ready to purchase gifts but didn’t because of his bad attitude. Could have easily spent over $ 150 – the handmade jewelry is lovely.
The staff at the bar are very friendly and awesome! Great food and service even with a computer system that was down (again).
We are on day 2 of 7 day vacation. Will modify as the days progress.
Day 4 — much better! The most helpful front desk staff is Bernice (she was the one who upgraded our room). The bar staff are consistently great – Sherry and Nadia are the best! Debbie is also great – she works at The Voyager. The place is growing on me. We might come back here depending on our experience at the Marriott Resort and Beach Club today. We booked a room for the night. Will write a review.
Day 5 — reserved a room at the Marriott Resort in Lihue (see my full review on Marriott Resort page on Unilocal). The overall experience was great! We have decided we will stay there next time and definitely recommend that location to our family and friends. In comparison – the Courtyard is a great location for families on a budget and The Marriott Resort is truly a resort.
Our experience got better at the Courtyard so I have changed my 3 star review to a four star.

We got this hotel as part of a package on Hotwire. I was a little hesitant about this hotel at first, based on the Unilocal ratings, but in the end this hotel was much better than we expected! First off, be aware that they charge $ 20 a day for amenities, which includes free parking, beach chairs and towels, and 1 complimentary mai tai per day, just to name a few. They are very open about this before you make your reservation.
One of the things I liked most about this hotel is that it’s located in Kapaa, which is close to the Lihue airport and it seemed to be right in the middle of the island — between Waimea and Hanalei. The other thing we liked was that there were a lot of good eateries/​restaurants right in the heart of Kapaa on the main street. There is also a Longs Drugs store which is walking distance from the hotel.
In terms of the hotel itself, we got a pool & ocean view, which was awesome! There was a spacious king size bed that was very comfortable, as well as a desk, 2 lounge chairs, a regular size bathroom, frig, iron, etc. The room was modern looking and very clean. The only thing that could use improvement is the balcony was a little small. There are 2 chairs on the balcony, but it’s a tight squeeze. The other thing is that you can hear the pool conversations if your room is located above the pool.
The property is gorgeous, with a decent size pool and a very cool fire pit that wraps around the corner of one side of the pool. They also have a small jacuzzi. The bar is rather big and they have live music several nights a week. It’s beautiful near the pool area, as they have lights strung up and lots of chairs, both near the pool and the beach area. The beach is not one to go swimming in, as it’s rather rocky, but you an get the BEST sunrises there!
The customer service is great and always very friendly. I highly recommend this hotel and would definitely stay there again on my next visit!

I’ve stayed at several hotel and resorts in Hawaii and this has easily been the worst experience, hands down.
We check in late at night and my wife asked the front desk if we could have tooth paste delivered to the room. She was told by the front desk she should walk to the Safeway. 1.2 miles away. At 1030 at night. Not having it is one thing but to make a flat out stupid recommendation as a response to the request was just bad form.
Furniture in the room broken, cabinet doors missing hinges and won’t open and close properly.
Key stopped working and we got locked out of our room one morning. Right down the hallway was a hotel maid and I thought to ask her if she would let us in our room. I waited for her to finish a private conversation on her phone, while staring at me waiting for her, to finally be greeted with «what boy?» I shit you not, she called me Boy several times before letting us in. I did call her Lady in response a couple of times because I’m a mature adult.
The breakfast buffet is 25 dollars a person which is an outrage when you see the options.
This hotel and its staff made a sizable-​bad mark on this otherwise great vacation.
If you can avoid staying here, you should.

I’ve had to extend my stay here so my review is to be determined. So it is in edit mode. The manager named David listened to my concerns and I was grateful for that.
Just finished free yoga on the beach and it was 5 stars

Even on business, I always feel it is worth the drive to drive north of Lihue to Kapa’a to stay at this property. The resort is beautiful — you really feel like you’re in Hawai’i, but it’s not campy. The beach is nice, and the restaurant is great. There is a resort fee, but considering it includes Mai Tais and parking, it’s well worth it.
The rooms are very comfortable, and the staff is great. I travel to Kaua’i twice a month, and I will be using this as my preferred hotel.

The room is fine, but it is soooo loud. I am having an extremely difficult time at the moment trying to get a child to nap when there is so much noise outside the closed balcony door from the luau right outside our room (bass guitar, some kind of constant hammering, etc.). And also the voices in the hall can be heard so clearly from inside the room.

Loved this resort. It has a great location on the east coast of the island. It was small but offered a lot of amenities. The beach was nice but the coast wasn’t as swimmable as some other ones but watching the sunrise each morning was pretty great. I would stay here again.
LOCATION
Located in Kapaa, it puts you close to many restaurants in town (about 5 min drive north) as well as other parts of the island are no more than 1.5 hr drive max.
It’s across the street from a Long Drugs, 2 min drive from Foodland and Safeway for all your needs.
Next door seems like there will be opening a new marketplace with shops and restaurant which you can walk to (15min) from the beach front. It was being renovated while we were there.
ROOMS
Rooms were small. Besides the bed and a small desk area, there is no room to move. Hardly an surfaces to put stuff. If you’re there with a small family I would suggest a bigger room than the standard to give you a chance to breathe.
The Ocean view we got was obstructed by a tree and was basically the only room with this problem.
There is a small fridge and safe.
Beds and pillows were way too soft for my liking.
It was hard to control the air conditioning. It was too strong and blows right on to the bed and your face. Most nights we slept without it and with the windows open. It was hot.
DINING
There’s one restaurant which we never went to because too expensive and much better options around town. For breakfast it’s $ 22 for breakfast buffet but everyday it’s a bit much. Here’s a tip: every morning from 630 — 9am you can buy breakfast sandwiches in the little shop near the lobby. They also have hard boiled eggs for $ 1. And there is a microwave and hot water if you want to make anything. Free coffee and tea in the bar area.
Every morning we would have our makeshift breakfast and give our baby a hard boiled egg/​oatmeal while watching the sunset.
The bar area also has lunch and dinner but an get pricey. Save some money with half price appetizers from 4 to 6 daily. Worth it! But might be hard to find a seat.
POOL
Pool was nice. Had a shallow area that leads into a deep end. There’s also a hot tub. Lots of lounge chairs which you could also drag on to the beach.
RESORT FEE
It sucks to pay a resort fee but this one comes with a lot of perks. Includes free parking daily, rental of beach chairs and umbrella and cooler (which you can take to public beaches), free yoga class per person (and the teacher was great).
Aside from the small rooms, everything as great about the hotel! We would stay here again.

Expect a luau that is raging right next door to the property. It feels like there is a full on rock concert in our room. We go to bed early coming from a much later time zone. Do not get a room on the north side of the hotel.
The hot tub was never hot and while we have been here it hasn’t been hot.
The rooms themselves are fine as is the customer service but when we are basically paying to sleep and relax and that can’t happen, it’s a disappointment.

Whatever you do, do not get room 187. When we checked in, we were told that we were getting an «upgrade» to an ocean front room. Which would’ve been nice if there wasn’t a permanent tent right in front of our patio. They use it for the luau that they have on Sunday’s and Thursday’s but that was basically our ocean view of the everyday. We felt very deceived by that. They shouldn’t have played it off like they were doing us a favor by upgrading us. Worse part of it is is that the music and noise from the luau is so loud that it’s all you hear and the bass vibrates your room.
There is a resort fee but that covers overnight parking, free rentals for beach chairs/​coolers/​beach mats for you to take off property, free Mai tai coupon for each night of your stay (tip: if you combine 2 coupons, you can get a bigger drink).

Horrible service! We left our room 9am got back 3pm and the room has not been cleaned. Called front desk and got told the cleaning service saw the do not disturb sign before we left the room and never bothered to go back and check again! Now they are gone at 3pm and we have to change our own sheets and the room not cleaned at $ 299 per night. How is this acceptable?
Expect to see ants, mosquitoes and moths in your room. And no, it’s not the norm for all hotels in Kauai!

Where to start… upon arriving, we were greeted with a staff that clearly hate her life working at the hotel. Next we were greeted with a big roach on our towels. Worst thing is, AC in our room does not work. It feels as if it’s blowing out air, the staff insisted that it is working, however we went to our friend room and it is absolutely cold in there. Next they want to charge $ 20 a day for parking! Not valet, just regular parking! If it wasn’t for the prepaid by our travel agent, we would have left right away!
I recommend spend a little more, look toward north shore for Regis or westin resort. Definitely worth the money. This Mariott is just another upscale motel 6.
The good thing about this place is, it is beach front, you can walk to the beach. That’s about it.

Stayed here for the second time & it’s even better than before!
Mattresses have been upgraded & super comfortable
This hotel is located perfectly on the middle of the island. If you are looking for a fancy 4 star resort with massive pools & lounge areas — this isn’t it. However, if you are looking for a reasonably priced hotel with a nice pool to relax and beautiful grounds + ocean views & access this is the place to be! Resort fee includes parking, wifi + 2 free mai tais daily

I absolutely loved this hotel! I was able to get a great deal on Priceline, and was a little worried about what the hotel would be like since the price was so low. The staff was very friendly and helpful. We were able to check in early, which was extremely helpful since we needed to leave for Hanalei by 2pm and didn’t want to leave our luggage in the car.
The hotel stay included a free Mai tai every evening and free coffee in the lounge every morning. They charged an amenity fee which was worth every penny. It included the parking, free yoga in the morning, free use of a cooler, beach chairs and umbrellas.
Our room was large enough for us, two double sized beds. We did not have much of a view and our balcony was really small, but we barely spent time in the room so none of that mattered. I’ve stayed at other resorts on the island, but for the price, location and included amenities, this is definitely my favorite.

I booked this hotel for our first night on Kauai, in order to avoid a long drive to Princeville where our condo was located. Our flight was the last one into the island and we were pretty tired and hungry when we arrived. The check in process was fast and smooth. There was plenty of parking and the hotel was easy to find as was our room. The rooms were spacious and nice. The beds were comfy and we all slept like babies.
The following morning the roosters woke us up bright and early… we didn’t mind, we couldn’t wait to see the ocean. This hotel is situated on a beautiful beach, but it is not ideal for anything other than admiring, it is very rocky. The grounds seemed well kept but to be honest we were only there to sleep, then we were off to explore!
I would recommend this hotel for budget minded travelers who still require a clean and comfy place to lay their heads.

When searching for hotel options on Kauai, I was a bit hesitant to book here after seeing the mixed reviews on Unilocal.However, I found a really good deal on Expedia, so I decided to pull the trigger. In the end, we thoroughly enjoyed our stay at the Courtyard Kauai at Coconut Beach and will definitely stay here again.
+ Family friendly. There were six of us in our party (2 toddlers, 2 adults and 2 seniors). The hotel amenities were varied enough for everyone to find something to enjoy.
+ Pool (with 3 foot shallow end good for toddlers) and hot tub.
+ Fire pit. Excellent for enjoying your evening mai tai at the pool side.
+ Beach access. Not really suitable for swimming, but fun to play in the sand and get your feet wet. Beautiful. Makes a great backdrop for your vacation photos. There’s also an outdoor shower to rinse the sand off your feet before returning to the pool.
+ Great location. Longs Drugs close by. Within walking distance from restaurants, grocery stores, etc.
+ Activities desk. Very helpful.
+ Rooms were modern and comfortable. We had a lanai (balcony) overlooking the pool area and the beach. Although the AC worked great, we wound up leaving our balcony door open and slept comfortably with the sound of the ocean.
+ Free wifi, but the signal was sometimes a bit sketchy.
— $ 20 resort fee: coffee in the morning, mai tai in the evening, free parking, various activities (basketball, bean bag toss game), etc.
— Restaurant on site. Although kids eat free (part of the resort fee), it was a bit pricey. However, there are NUMEROUS other dining options nearby to better suit your palette and wallet.