Dr. O’Neil is the best! The staff at Eye Site is great as well. The office is very nice and clean. The staff is always very courteous and accommodating. My family and I have been going here for years now. Could not ask for a better experience. I definitely recommend Dr. O’Neil and Eye Site.
Sunless S.
Rating des Ortes: 5 Katy, TX
I took my 8 year old son for his first pair of glasses and this was honestly the best experience for him! They were able to take a picture of his eye to avoid dilation and puffs of air in eye(scary)! He was fitted with an adorable pair of designer glasses and Delores was very patient and kind with him making his choice. The doctor was gentle and great with kids. I would highly recommend this place to anyone nervous or scared about going to eye doctor– this place is for you! Front desk ladies super sweet and everyone else in that office goes above and beyond to make you comfortable!
Lily N.
Rating des Ortes: 1 Charlotte, NC
Definitely would not return. Went there about a year ago and got a prescription that was completely wrong. The doctor even switched my eyes on the prescription, which are different strengths, making the stronger eye the weaker and vice versa. Shouldn’t a doctor realize something is wrong when one eye miraculously gets several points better in a year and the other gets several points worse? When I went back to get a second check a week later to show him my previous prescription from another doctor, there was no apology or admitting of a mistake. He gave me a new contacts prescription, but I didn’t realize he never updated the glasses prescription, and I bought new glasses elsewhere with that prescription and am just now realizing it was from the bad prescription, so I have been wearing the wrong one for a year. Ugh! The front desk staff was not kind or helpful with insurance and tried to bill me for over what I was supposed to pay. That wouldn’t be the worst thing in the world, as that happens sometimes at these places, but I’d never received a wrong prescription before.
Jennifer D.
Rating des Ortes: 5 Brookshire, TX
I have been a patient of Eye Site Katy since 2009. What a wonderful group of doctors and staff. Always friendly, always professional, and will always go out of their way to make sure you’re taken care of and happy. One of a dozen stories I have — my daughter was leaving for college, and we had a tight schedule. The staff was awesome at working with us to make sure we got her glasses before she left. And most recently, just last week my husband had a horrible eye infection. The doctors made sure he was seen immediately. The staff was very caring and concerned. They have a fantasatic selection of frames and the staff will work very patiently with you to help you find just what you need. And… Help yourself to a cookie when you check in :)
Cherry A.
Rating des Ortes: 5 Katy, TX
if you need contacts and eyeglasses, check out Eye Site Katy. The front office staff is super helpful in scheduling your appointment, adjusting your eyeglasses, and even helping you to fill out the contact lens rebate forms. Dr. O’Neill is awesome. very friendly and explains the eye exam results to you. they have a non-dilation computer picture retinal exam and it is pain-free. they have designer eyeglass frames: D&G, Gucci, Coach and you can browse without any high-pressure sales. very cool place!