Dial Locksmith Service Inc.

Locked my keys in my trunk 1 hour before I had to get my kids from daycare. After getting the runaround from another locksmith I called this store and Tal answered. Gave me an absolutely reasonable price over the phone, said he’d be there in 10 minutes. Arrived 6 minutes later (no joke), and had me in my vehicle in 30 seconds. Took my card and I was on my way to get my kids. Not even late. Professional, courteous, respectful. Gave me his card. Reached out to him to have a key made for my van. He did it for me on a Sunday. Once again said it would take at least an hour. He was done in less than 20 minutes. This guy is one in a million. I highly highly recommend.

Excellent customer service. Tal informed me of all the different lock type options and was prompt with the installations. He did a great job and was very friendly.

We all know how sketchy NY can be. Although this neighborhood is predominately Jewish, being from the south I am always a little leery of walking around Queens. I got locked out of my new apartment and ended up here which was the closest locksmith that I could find. When I arrived I was greeted promptly and the owner and his wife were both trying to help me. The customer service couldn’t have been better. The owner personally came with me to my apartment, opened my lock, and I still made it to work on time. He was kind, considerate, and most of all efficient. I wouldn’t hesitate to recommend him or his services.

I had an old lock. He made a key for me without charging me! Nice and honest business man. Thanks a lock.

I tried these guys out because I needed a lock changed in a hurry. I asked for a quote in the morning and had my lock changed the same night. They got back to me quickly, and were really easy to schedule with. The guy who came out was very polite and professional — overall a really (surprisingly!) pleasant experience.

My wife was locked our and called Dial Locksmith. Tal came within minutes of the call and opened our door within minutes. I would call Dial Locksmith again if I ever came into a jam like this again. Great and quick service!

I’m glad to do business with Dail. They Came out to add a lock on my door. Tal was very patient and helpful. The prices are reasonable as well.

I was in a bad situation I must of called the office or # but they were so fast to respond I was in shock. Being that I am a person that goes to the gym at 5:30 am. Great customer service didn’t use the service but the way they addressed the issue and made me feel I knew I was getting ripped off the place I got a quote before. Thank you and I hope to do future business with honest people like your self !!

I stupidly lost my keys and called Tal. He immediately came to the rescue on a Sunday evening and within minutes I was in the apt.
I also realized that I didn’t bring enough money, he dropped me off at the ATM and also went above and beyond and dropped me off at my moms!
Excellent customer service and great communication. Highly recommended!

Tal was excellent. He responded to my inquiry within minutes, scheduled for the next day, and was at my house at the appointed time. We discussed options for different locks for my apartment door and he had a sturdy, secure lock on my door within a half hour. He mentioned a few ideas for upgrades in the future, which I will consider. All in all, a great experience.

Great customer service, honest trustworthy and polite. Very satisfied with the professional service I received. Would highly recommend.

The key from my security door broke inside cylinder. I called dial locksmith, explained my problem. The man on the phone told me he will send someone within ½ to 45 minutes. When locksmith guy arrived (Tom) he changed my cylinder and made new keys, in addition he fix my door that apparently had sank a bit lol, so he needed to drill and make adjustments! He did the job less than 30 minutes, I was not charged extra for the repair of my door. The prize I was charged was reasonable. I was very pleased. Tom was very professional and fast at his job. Highly recommend this business ! Thank you Tom, and owner of business.,

I love these guys. Here’s why:
1) I recently bought an apartment in the neighborhood and had them change my locks. They were nice, professional, affordable, and knowledgeable, and they came to my apartment the same day I called to request a lock change.
2) It’s a family-​owned business that has been in the neighborhood for a long time. In addition to the locksmith service, it’s a small hardware store with competitively priced items. I showed up with a list, and Tal walked me through the store collecting everything for me.
3) They remembered my name when I went back.
If I need something, I will go there first. If they have it, they will get my business. They did have most of what I needed.

I was locked out of my apartment and needed a professional locksmith to pick a bottom lock. My roommates were out of town and the super of the building was not available. I should have planned for this emergency since I tend to get locked out of my home and car alot. Based on the general reviews, I thought I was getting a deal.
When I called the location, they took my address and phone number. I told them that I was locked out of my apartment and not my building. I will be waiting for them in the lobby. The person on the line repeated my address but repeated the wrong address. I clarified the address. They replied «oh, ok. Locksmith will be on their way.» They hung up before I asked prices. I should have called back and asked. My phone was running low on its battery and I wanted to conserve the battery.
Locksmith called 15 minutes later. He said he was here and mentioned the wrong address. The person on the phone gave the locksmith the wrong address! I gave him the correct address. He said he will be on his way. (I should have said looked for a different locksmith at that point!)
After an hour later, the guy comes. He looks at the lock and says it’s a 5 tumbler lock and he can’t pick it. He is going to have to drill through the lock and replace it. It’s a $ 75 for the service, $ 100 for labor, and gonna charge me $ 50 for a new lock and keys. (WHAT!?! What kind of locksmith doesn’t know how to pick a lock?) I told the guy that I don’t want damage the lock. He is gonna try to breach the door and charge me $ 175. I gave him an old credit card. Guy was really nice and was very professional. He drove all the way over so I waited for him to breach the door.
As I was waiting for him to breach the door, I figured I check to see if the super was here. Luckily he was here and I was able to get into the apartment. The guy couldn’t get in my apartment at all. He said he learned how to breach thru the door without breaking the lock from the army. I felt this guy was working for this company because this the kind of work he can find. He charged me only $ 50. He said he only takes cash even though they supposedly take credit card per the company profile. Well, I went to get cash and the guy was ok with that. I didn’t try to haggle the price because I’m sure he had to give majority of the money to the company he worked for. I am giving the 2 stars for the guy because of his professionalism.
I felt scammed by the company because they aren’t trained and just try to take advantage of those who are locked out of their apartment. I am not going to this company and wouldn’t recommend them to anybody. I hope that guy learns the trade and finds a better company to work with.

Called this morning and made an appointment with Tal. He was on time (early, even), friendly, and quick. Reviewed all the options I had, and did fantastic work. I’d say more, but that’s it. Highest possible recommendation.

Tal was great. Fantastic job. Quick and reliable. Fair pricing. I would definitely reccomend and use them again. Highly reccomended.

I locked my keys in my and I called this place to help me. Spoke to Sonia on the phone she was very friendly and Tal came to help me. Very friendly quick service! I would definitely use them again let’s hope I will not need to lol

Update: the owner called me and asked me for more details because she wants all her clients to be 100% satisfied. Which I think shows she cares about her clients and is committed to customer service. She is willing to work with me in order to be fully satisfied. I’m sure we’ll be able to work something out. I’m really impressed and will continue to be a customer and recommend to my friends. Thank you.

I called this place and the guy who answered Tal was very nice and professional. I told him I needed a top lock installed on my door that can’t be broken into. He told me he’d bring a few different options and we’d take it from there.
He arrived in less than an hour, showed me what he recommended and also reminded me of the Unilocal discount.
He installed the lock quickly was very courteous and I’d recommend this company to anyone needing a locksmith.
I’m thinking of getting an upgrade as soon as I can afford it.
He even took my credit card with no problems at all.
I called Tal back after he had just left my place because I realized I needed to feel more secure & replace my bottom lock. He came quickly, installed the lock and even gave me the Unilocal discount again, I tried to tip him again & he refused. Such a nice, honest man. You don’t get many people like him these days. Very grateful to have looked on Unilocal for a locksmith.

I used Dial because of their positive Unilocal reviews and because they had a Unilocal coupon. I had inadvertently locked the door to the laundry room in my new apartment and couldn’t jimmy open the lock. I called them and they arrived within an hour. The person they sent said that I could just bust it and not incur a fee but since it is a rental, I didn’t want to do that. He was able to open it without difficulty and suggested that I don’t install a new one since it was not required for that door. I appreciated his honesty. He did seem annoyed that I was going to use a coupon but his tip was based on the overall price and it was prepaid via a credit card.
I would recommend them without hesitation.