Coach Store

I don’t usually buy pricy purses. And still don’t :)
A blue purse caught my eye in the window and drew me into the store. The staff was terrific, I wish every store had this kind of staff. Welcomes you as soon as you walk in. After a few minutes of checking out the store, ask if they help you find anything or have any questions.
The color I loved doesn’t come in the size I prefer to carry. But there were still cute bags I liked. The bonus was receiving a 50% coupon when we walked in– and I love my coupons!!! Hubby found the perfect bright pink purse and said «I’m getting this for you for Christmas.» I think he knows how hard it is for me to make that kind of decision. Thanks honey, I love it.

My first visit to the Coach Outlet was a pleasant surprise. I did not own a single coach item. I had never been in any Coach store. I visited the store looking for a specific item: a wallet for travel abroad where I can carry my passport, iPhone, credit cards, money. The girls working there were fantastic! I explained what I was looking for and was shown various items. They explained to me the difference between Coach Outlet and Coach Retail and said I would probably like their «retail» line better.
They had 50% off store wide and another 40% off clearance. I ended up with a $ 500 leather wallet from the Coach Retail line, for just $ 52! It perfectly meets my needs.
The staff who works here is the best! Other chains could learn from them.

This store is big and clean and bright.
The staff tends to be a tad pushy — offering coupons and then stalking you around the store to remind you the price of the item if you factor in the coupon. Offering other colors and styles — typically unrelated to the item in my hand.
The styles don’t change too often so if you want traditional Coach designs you can easily find them.
They have very few of their mens collection also. Maybe because the footprint of the store is smaller they chose not to offer more than basically wallets. I love the stores that offer belts and messenger bags and credit card holders. None of that is found here for the Mens line.
The prices are great but you will be reminded time and time again about the price as the employees stalk you around and provide a running price point commentary.
I’ll stick to other Coach locations and avoid this one.

I am writing this letter as a humble note of appreciation for the outstanding and exceptional customer service provided by your employee Jay Harris earlier this month. I was vacationing in Key West from New York City and Jay made my shopping experience fun, was very helpful and knowledgeable of all the products in your store. I had a hard time trying to pick out a gift for my sister’s bridal shower and Jay was extremely attentive and listened to all my concerns with a great deal of patience. He offered me so many great recommendations; I literally bought everything he showed to me! I have visited many Coach stores throughout my US travels and he has made me a raving fan of your Key West Coach outlet store! Great service makes your customers feel that you care about developing a long-​term relationship that means more than just making a sale. I am glad you have Jay Harris as apart of your team. You can be certain that we will ask for him personally upon my next trip to Key West! I look forward to coming back to Key West so that I can visit and shop at the Coach Outlet store!
With much appreciation,
Helena Diaz

Offered a great discount of 50% but did not have a good selection, looked to be older stock. Nothing like the store in Westfarms back home

Nice store but the manager is extremely rude. Don’t waste your money at this Coach location. Go to Miami or just order online.

As a «Coach-​aholic» I speak with authority, that this is a very customer service focused store…& dog friendly!!!
Lots of fun Coach products, great atmosphere, just a fun experience. Best Coach Outlet in South Florida!

My wife is a big Coach fan and we have gone to many Coach stores in our travels. This particular store had the best prices. I highly recommend buying products from them if you really see what you like. It will be more expensive than anywhere else.

Friendly and helpful staff, great deals and prices.

This is a very sophisticated and appealing outlet store. I was truly amazed not only of the incredible selection, attention to detail, the layout of the store and customer service from the fine associates there — but more-​so from the fact that women were actually not cat-​fighting and knocking each other over for the products! By the way, my wife found exactly what she was looking for, at half the price — a long sought after handbag!

The wives dragged us into here, but I must say the staff was super friendly. They had a lot of different merchandise and somehow I found an awesome wallet for only $ 29. The wallet I saw had a scratch on it, they quickly went to the back and found me a perfect one. What a steal.

Wife said the deals are better than the outlets… and I’m not sure why a $ 100 purse is a good deal… but there were plenty of bars around so at least I didn’t have to go in for the hour of shopping pain!

Great selection! Fabulous sales & great customer service!

While on vacation, we came across this store in Key West.
We went in to browse and were met by sticker shock, not the 500 dollar bag my wife wants. but because that 500 dollar bag at the Coach Store at Cherry Creek was 100 bone at this location!
Mama ended up getting a bunch of stuff she’d been deserving. Overall this place is good due to its great bargains and helpful staff.
Word.

Amazing store and seriously dangerous for your wallet! (But not in the typical Coach way)
The staff was very friendly and helpful.
I bought a new bag and a wallet and escaped for $ 92!
The friend i was with bought two full sized bags, a wallet and a belt all for about $ 300.
You would never know this was an outlet store until you look at the amazing prices on the bags.

Every time I write a Florida review, I lose a fan. Relax, NYC Unilocal!I am coming back to Manhattan in two weeks and I will continue to write about bad dates, good dates, pizza, various NYSC gyms, delish froyo, bar-​hopping with Monica R and Karen F, and dresses I can’t afford.
So, relax.
I am just giving you all suggestions for as what to do if and should you ever be transplanted down to Florida for the summer. Because all of your parents will retire and make the pilgrimage to Boca Raton someday. Oh yes. It will happen and you will thank me.
Gapeesh?
Gapeesh.
So if you make the journey down to Key West because you like snorkeling, drinking, eating, flirting, Key Lime pie, margaritas, debauchery, freak shows, and walking around in 110 degree weather, then you should stop into the Coach Outlet on Duval Street.
The minute you walk in, you’ll rub your eyes like it’s Christmas morning and that song «Someone saved my life tonight» by Elton John will play in your head. You’ll look at the price tags for the bags you love and you’ll think someone has played a terrible joke on you. So you ask the saleswoman if these prices are correct and she says «Yes, and you take an additional 30% off at the register.»
So from your years of working at Coach throughout college, you’ve learned a thing or two about the product codes and how to tell a fake from a realsie. All real. All legit. All my Christmas presents, birthday presents, graduation gifts were purchased way in advance and NO ONE HAS TO KNOW THEY ARE OUTLET STYLE.
None of my friends read my Unilocal reviews, so they won’t know. But you do and now you know and you are a better person for it. So when you go to Key West on a journey to escape your Palm Beach summer or on a cruise, go to this Coach Outlet and you will leave happy.