Soak Nail Bar

WOW… service is beyond horrifying. This is a service business and being rude and aggressive with your customers is unacceptable. Talking SHIT about a customer to their own family member is another level of stupid. I am still shocked and appalled that a nail salon like this is still open in La Canada. This is a nice city and your business is unwelcome.

Soak Nail Bar is my go to in the area for services from gel manicures and pedicures to eyelash perms. The staff is always smiling and welcoming. The environment is clean and inviting. I’ve tried other places, but always leave disappointed. This place has always left me satisfied.

I use to like this place. It’s very clean and everyone is nice. Unfortunately my daughter got a pretty nasty cut when they were doing her nails and didn’t do much in the way of an apology or to even stop the bleeding. Like I said, everyone is nice but they don’t have massage chairs and it is hard to understand most of them. I switched to Windy’s and absolutely LOVE the service they provide.

They have had several different owners over the years. Since Yvonne took over it’s much improved. Fast, friendly and efficient @ great prices. I just get the standard mani/​pedi and they can often do both at the same time.

I’ve been only recently going to Soak and I love it! Love the modern look, relaxing music, and great polish and design selection! Love them!

Beautiful décor, great service, friendly staff, and great polish selection. They even use orange peels and rose petals in your pedicure soak!

I stopped by Soak Nail Bar this afternoon for a quick polish color change. The salon has a nice variety of polishes to choose from, including organic polishes. I was able to get right in and the service was quite efficient! Very pleased with the nail technician ’ s work! This was my 4^th visit and I will definitely come back!

pro: the manicure was well-​done and efficient.
con: the polish was chipping off — in a big way — the next day! I had my nails done specially for a long weekend, but within 3 days, it looked like they’d been painted 2 weeks ago. Large chunks of polish kept popping off. I used an OPI color that I own, and that usually wears beautifully for 5 – 7 days, and has since, so I don’t know if they skimped on base or topcoat, or what exactly happened, but I won’t go back.

Love this place! First time here today and I loved it
They were so soft with my feet and hands!
They are very nice!!! And friendly!

Kinda disappointed here. While the acrylics were done pretty well, the manicure I paid extra for was pathetic. There was no soaking to soften the cuticles, didn’t push cuticles back, no lotion or hand massage, just cuticle remover for less than 10 seconds and then she went to town with the nippers. In addition, the tall chairs kinda make you lean forward and I felt like I was going to slip off. I had to brace my knees against the counter the whole time to prevent that.

A great find! Reasonably priced for quality service. I had one issue but it was quickly fixed. A HUGE selection of colors and inviting atmosphere. Very clean as well.

The best nail salon in California located in La Canada. Beautiful atmosphere, kind and talented staff. Nails and feet are always above perfection. Highly recommend

Soak Nail Bar is the cutest nail shop ever! It’s super clean, and the service is phenomenal. Yvonne has done a great job on me the times I’ve gone. Also, there’s a great variety of nail polishes and designs. Other nail shops are so outdated! I highly recommend this nail bar. So convenient as well! :)

Finally! I found a new nail place after moving from nail salon to nail salon! I came here on a Sunday… it was so pleasant and relaxing. I’m a perfectionist (and super pick) with my nails and I appreciated that Vivian didn’t give me dirty looks when I would tell her to file a nail more or to fix this or that. She was in a good mood and dos a perfect job! I also got a manicure… I believe her name was Lynne. She did a great job as well and have me a relaxing massage. I love that the atmosphere is relaxing and not overwhelming. And… they have a huge selection of gel colors and matching regular polish colors! Sold!!!

I love coming to Soak Nail Bar, they have a large selection of polishes to choose from as well as gel. The staff is very friendly and professional. The décor is beautiful and reminds me of old Hollywood, they have a lot of pictures of Audrey Hepburn and Marilyn Monroe. The music they play is very serene, it’s like Frank Sinatra and more. Also parking is easy to find.

This salon is a breath of fresh air. Very friendly yet unobtrusive stylists do an excellent job. I don’t have a regular person I see — after 5 visits, every single beautician has done a lovely job.
It’s clean, it’s stylish and yet peaceful. I always get gels and they last. A gel and a manicure costs $ 55.00. Plush seats, flowers in the water — always a treat.

DETAIL, FRIENDLY and EXCELLENT CUSTOMER CARE!
Sara and Vivian thank you for your quality job done on our nails, we love our nails as they were made classy, sassy and so chic.
My daughter and I came here for the first time and we are coming back!
All their tools they utilize on our nails are sealed and sanitized, which is a Big Plus.
The service over all is pleasant and welcoming!
Highly RECOMMENDED!
Best,
Betanzos Family

Soak nail bar is the go to nail salon. Very clean, professional products, friendly employees and a very relaxing vibe. Yvonne has been doing my nails for about 3 years and she is AMAZING! Not only do your nails end up looking flawless but, she truly takes very good care of your nails. Super sweet and beyond knowledgable in doing nails. I highly doubt I will ever find a nail salon and manicurist this perfect. If you live near La Cañada, La Crescenta, Glendale or Pasadena area, I highly recommend you give this nail salon a shot. Even if you live far, it’s worth the drive every 2 – 3 weeks! #BestService #Clean #Professional #10Stars #SoakNailBar

I will start off by saying I’m extremely picky and seldom like a nail salon enough to come back or leave a review. I have finally found the best nail spa ever! It is in my neighborhood which just thrills me! Yvonne did my nails today and she had to fix the worst job ever from another nail salon… she was simply the best and very very very skilled with not cutting me, applying the correct amount of powder and best of all being a great artist. This place is friendly, clean and professional! Thank you!!!

First of let me say that not only does Yvonne do AMAZING nails, but the décor and Sweet French music makes for a relaxing and enjoyable time. They offer pedicures with the up charges that would cost you a fortune anywhere else but are super affordable here. They also have a HUGE selection of colors in both regular and gel polishes which is super helpful. I definitely recommend this place if you want great nails with stylish designs.

LOVE this nail salon. The owner is the best. It’s clean and you can trust that the tools are being cleaned or thrown away after each use — sanitation is a huge thing for me when it comes to nail salons! Their prices are extremely affordable as well — there really isn’t any use going to expensive nail salons to get gels or nail art anymore because Soak is so affordable! This place will become my new go-​to.

What a disappointment.
On my second visit to Soak, I was in for a nail color change. I sat down and service began. About mid-​way through, when asked to pay before my nails got painted, I handed the tech my card. I was told that they were unable to charge my card for the eight dollars for the color change, that they could ONLY charge thirteen. It was policy and there was nothing they could do about it. I asked if they were serious. They were. It didn’t make sense. What kind of policy is that? I understand credit card companies charge either a flat fee or a percentage based on purchases, but a five dollar fee for an eight dollar service is ludicrous. Note: There is no sign that dictates this policy.
To be fair, they offered a full manicure since they were charging me anyway. I didn’t have time and it wasn’t what I asked for. I let them charge me $ 13 for the service, let the tech finish, and walked out vowing never to return.
It’s a shame. This is a cute, clean place and my previous visit was great. I’m really bummed out. I’m in La Canada once a week and I liked that I could get my nails cleaned up right next door.
Because of a stupid company policy, here’s the loss Soak will incur in exchange for my five dollars and a made up company policy:
3 color changes + 1 manicure per month = $ 37
That comes out to $ 444 per year not including tips.
This doesn’t include pedicures which I have done every other month.
I hope it was worth it. I won’t be going back and I’m really bummed out that my regular patronage was not worth an exception. It’s not the money, it’s blatantly taking a fiver out of my pocket and into theirs for no good reason other than to make a few extra bucks on a credit card transaction. Soak made me feel bad. They made me feel like I had been taken advantage of. No business should ever do that. There are 50-​billion nail salons in Los Angeles. I’ll keep looking. Buyer beware.

I had a relaxing great time the ambiance of the salon was clean, beautiful and serene. I got gel manicure, pedicure and shoulder massage. Their work was detail, gentle and professional. I love the great selection of nail polishes.

The ambiance is so relaxing and great great service! I like that they use top quality brands and their light is LED for gel nails. Not the UV that cause premature aging on our handsThank u Yvonne. U r awesome

Yvonne owns the store now! I stopped coming here after Yvonne left, but now she is back and she owns the place! She is still amazing, and the woman she has working with her was also very good — Yvonne did my nails while the other woman did my pedicure and it was very fast, professional, and well done. Thanks Yvonne!

The owner was very rude and argued with customers. She was extremely unprofessional. She also insisted that it wasn’t possible to charge a tip (I could charge my service but cash only for tips) She wanted me to go to the bank and come back to drop off a tip.

I love this place, the place is very neat and clean. Got gel polish done and let me tell you I loved them (:

Yvonne I found you again! My nails are saved!
Love your new place with all the flowers, feels so relaxing. And of course the amazing gels you do!

I have been here twice now– I have gotten my eyebrows done, pedicure, gel manicure. I really wanted to like this place and it is easy to fall in love with the esthetics and clean appearance upon first glance. It is very inviting and modern. It seems like the type of place that would have great service!
My beautician had me to select my color and sat me down to start my manicure. The minute I sat down the service took a turn. She rushed through the entire thing, picked up the phone and scribbled in her appointment book. I understand that she is running a business and it can get busy on weekends. I guess I assumed that when she was coaxing me to get my manicure (I came in for eyebrows today) she had time for me to get my nails done. But the entire time I felt like she was rushing through the appointment and not paying attention to what she was doing on me. The cuticles were cut unevenly and too short. She hastily applied the nailpolish and the quality was below average – Bubbles visible, paint on my skin. For the paint that was left on my skin, she decided to snip off with cuticle cutting scissors!!! leaving raw skin.
I feel sad to leave this review and to have had this experience because I really really really want to like this place. As you can see from the photos, it’s quite nice and clean. But the experience was no bueno.

Tried this place because they had a sign out front «gel mani $ 14» which I learned later when I called for appointments was the price for gel polish only (no manicure). I decided to book anyways and was told it was $ 45 for a gel manicure and pedicure.
I liked the way the salon looked and felt when I walked in. It was modern and clean looking and there were a lot of polishes to choose from. When we arrived two ladies were ready to do our nails. We were the only people there. A little odd, I thought.
My overall impression of the service was that it was bare bones. The services were done very quickly and didn’t include some of the best parts like a massage. The gel manicures were very thin and are wearing off in less than a week. I’m pretty disappointed.
Also when I went to pay I was told it was $ 48 per person rather than $ 45.
I’ll be going back to my favorite place, Le Venus in nearby Montrose. It’s much much better!