H2O Nails Spa

I went there for a few months but found the owner not friendly or inviting at all. She also kept us waiting many times and didn’t seem to care.

Worst manicure salon in the area! I get my nails done regularly and I never had such a bad experience. The lady who was doing my nails wasn’t even looking at them while filing, so obviously she did not notice that instead of the nail she started scratching the tip of my finger. But the worst part was when she cut my the cuticle and it started bleeding. She acted like nothing happened and didn’t even say sorry. SERIOUSLY??? Aren’t you suppose to clean the cut with alcohol?! I don’t even know if they properly clean the tools. So disrespectful!!! Definitely not coming back!

I loved getting my nails done with Nancy! She was so sweet and very careful with my nails. She made sure they looked absolutely perfect! She was very nice to talk with. I will be coming back to her from now on!

Don’t go here! Waste of time and money. The ladies kept mocking and laughing because I kept declining the extras they kept offering. Very disrespectful and lackluster nail salon. Rude and poor service. Not even worth a tip.

I took my daughter and some of her friends to get their nails done for her birthday. The ladies were really nice and the gentleman who painted my daughter’s nails did an amazing job.

Great nails, good service .The owners are great and take good care of you. VERY clean, AWESOME!!! My go to nail salon :)

Average service and they’ve recently increased the price but not the quality. Not a huge fan of this place and only come here when I have too. The ladies are constantly yapping away with each other and it’s quite annoying since you want relax and not hear so much chatter. A bit unprofessional.

I went for the first time on Saturday! Kyle did amazing on my acrylics and I will definitely be coming back! The salon is small and cute but still so very inviting! There are many color choices too! I love

Over priced for half the work. Never going back. Tj nails and nails 4 u are the best spots to go to.

Cute place to get your nails done. The ladies are nice. The downside is they only except cash for tip.
My pedicure was great. The lady i got was really nice, she didn’t hurt my feet while cutting and did a nice massage.
I also needed to get my gel nails removed cause it was chipping after 4 weeks! So i asked her to remove them, cut, buff and clean up my nails as if i was getting a manicure but without a polish color. It was horrible. she took the gel off but my nails are completely uneven! it looks horrible! plus she didn’t even fix my cuticles, she put some oil on my nails and said done. No lotion or massage. I didnt like this particular girl.
The girls are nice but you need to make sure you get a girl who knows what she is doing.

So you want a mani pedi. You would expect them to have enough staff to do both at the same time, not finish with one then start the other. I don’t have an hour and a half to devote to their staffing problems. No standard either on how the polish is applied. It’s a crapshoot if you will leave with a finished look or if you will have a gap between your nails and cuticle as if you look like you need a manicure before you have even left the salon. Time to find a new place!

plus — the salon is clean and they take walk ins.
Negative — the quality of my nails has gone down hill. I thought maybe the manicurist was just tired because of her busy schedule but I’ve gone different hours and days but the quality isn’t there anymore.
I’ve also noticed her reaction to other clients (happy to see them-​laughing and chatting) however with me, a customer of nearly 2 years she barely says two words…
I like interaction with my manicurist.

This place is horrible and furthermore, if you’re not a regular customer, they treat you like crap. My 6 year old needed to use the restroom and she told me that someone was in there (not true) and suggested I walk down to Rite Aid. The poorest customer service I have ever seen. It will be soon enough where a shoddy establishment will be long gone from this plaza.

I’m not finished with my pedicure yet and I can already tell you I’m not happy with it. She barely scrubbed my feet. She is not friendly and my heels still feel rough. Not happy with this job at all. Kim was her name. If I weren’t embarrassed I would show a picture of my heels. Horrible job!

the work is pretty mediocre. nothing to complain about but nothing to rave about. I literally only come here because it’s convenient sometimes but, when given the opportunity, I go elsewhere. The owner (or like main manager or whatever) is incredibly rude and just seems lazy. she really seems to have no desire to work and always seems to want to do the least amount of work possible. in itself, the entire experience here is not enjoyable but if you can look past the main lady, it shouldn’t be too bad. this is definitely a good place to know about if you’re ever in the area and kind of pressed for time.

been in here 1 time before fair priced and clean so I wanted to come back
girls are a little on the somber side thats no prob though. nail work is good
I am very disappointed on my second return today i came for a face wax and a color change color change went well my rating is for the waxing i had
wax tech has a very heavy handed and hurt my lip line now it is bruised I mentioned to her my concern at the appearance and she had to audacity to say i may have come in this way I am quite angry as it looks bad it is blood thats been pulled through to the surface as she was very sloppy with her wax application she applied large patches of wax and then pulled very large areas at a time again she denies this
I will never go back there and this is a warning to all she was not delicate at all and it takes delicacy to do this type of thing I don’t know what to do now she did not even offer any Ice or a small discount as she refuses to take responsibility and said it will go away in a couple hours I naturally did not leave a tip for her nail tech was tipped well
I was really looking forward to giving this place my business but now i am never going back there .
any suggestions?

I stopped going here for little things: my nails wouldn’t be filed straight, the designs I was getting just were not that good. I tried going here ONE more time with my daughter (whose 2 btw). The lady who handled my daughter was wonderful. I told her at the beginning that they didn’t need to be good, my daughter just wanted her nails to be colorful like mommy’s. But the lady was nice to her she was sitting in her chair with her hands on her legs barely moving. MY nails on the other hand… I was livid when I left and I didn’t leave my girl a tip which I have NEVER done before.
I don’t know the name of the woman I got but she was wear a gold necklace with a picture of Jesus and a blue, bluetooth thing around her neck.
First the lady asked me if I wanted to cut my nails: I did need to cut them a little but she cut off nearly a ¼ of an inch! I DID NOT ask her to do that. She said «Too long» and snip! away it went. No asking: «is this good?» before the cut. It is going to take me MONTHS to grow my nails back if they ever do. I have a 2yo, I chip my nails all the time.
Second she didn’t file them straight or even very square, which is the only way I get my nails done, and the way they were before she cut them off. I had to take the file from her and redo it while I was sitting the chair.
Third: I was trying the tell her something about my nails in English of course and she didn’t understand me, which ok I get that, but she didn’t ask someone else to come over and tell her what I was saying she just went along… tra la la la la.
Fourth: She didn’t put enough gel polish on, I spent the extra $ 18 so my nails will actually last 2 WEEKS, the chipped in 2 days, that has NEVER happened before!
Fifth: They double charged me! UGG! Cause they ran out of paper. So they Ran the card again instead of just reprinting it!
If you want a relaxing time getting your nails done so you feel pampered and beautiful, don’t go here. They don’t care about you the customer unless you are a regular. If you do go here, get Kai. He one of the owners, he’s wonderful, but always busy.

I dont know why all the negative reviews… I’ve been coming here since they opened & have had nothing but positive experiences. Gel nails last FOREVER & my feet are always primped & primed! No complaints. Get off your high horses La Cañada housewives, H20 is clean & efficient nothing but praise!

Love this place there so soft and gentle while there doing your hands! The girl who did my nails was awesome I think her name was Tracy not sure but she was very nice and fast and does beautiful work I love it

Tracy and crew can get it done!
I love to come here, you’re always welcomed and conversation is good!
Oh ya, and the nails are consistently good, too!