Baskin Robbins

On this past Saturday, around 4PM, I visited this location. I was hosting an ice cream social and they were out of the pre-​packed Jamoca almond fudge, and so the girl offers to hand-​scoop the flavor and I mid-​way I ask if she will honor the price of the pre-​packaged, since they’re out and she says no. This is annoying, when it came time to get the next order of ice cream I wanted to make sure that I wasn’t spending another 8 dollars, so I asked how to get 4 scoops but not pay for the large container, since I was asking for less ice cream? So, she says sure. When she rings me up the price is over 16 dollars and when I ask her why I paid as much as the hand-​scooped she just says, ‘oh.’ Then, I ask her to weigh it, and she says, «it’s almost as much» meaning, almost as much as the hand-​scooped that she didn’t honor for being sold-​out of the pre-​packaged ice cream. So, I spent over 16 dollars for 2 containers of ice cream, and the girl is nice but doesn’t understand math and apparently, this B&R doesn’t honor the pre-​packaged price when they don’t have it in the freezer to purchase.

Friendly employees. Apparently we come here a lot cause they make my sons order as soon as he walks in.

Been here 3wks in a row and I notice they consistently switch up the icecream, which is a great thing!
There are a lot of young workers but they are very nice and helpful.
We tried some new ones today.
cake batter– cake, icing, sprinkle bits it’s surprisingly good.
If I can recall I got batter up– Oreo, nutter butter, and chocolate chip cookies. If you love these cookies you’ll love this. Soo good!!!
They have specials for their 31yrs.
On every 31^st of the month the icecream scoop is $ 1.31.

ugh shady with their scoops, like wth. Well i love their ice cream and so do my niece and nephew.

From start to finish: nice, quick, easy, friendly, personalized and professional service! Plus deliciousness! I called once to see if they had an ice cream cake, then called again to have it written on because I didn’t want to wait the 2 seconds it takes to have it done, then I went in and they knew who I was, paid me out, and I went home with the cake. Perf.

Could be cleaner inside. Only has 4 tables. Ice cream is always yummy though!

Love Baskin Robbins classic flavors but the workers at this store look like they hate their jobs. Particularly this on guy that I’ve seen twice on ⁹⁄₂₄ and ⁹⁄₂₅ evening and he just kills the vibe I grew up with going to Baskin. It’s usually fun and happy but the moment he goes to help you it disappears.
Even if I look past his lack of enthusiasm to help customers, the tables and floors are dirty and overall could be a much better environment especially if you’re serving ice cream.

Me & my boyfriend have been coming to this location we love the service and of course the ice cream as well !!

I used to like this place, but the flavors are limited, it’s overpriced, the floor is filthy, and the employees look miserable. I miss the clown cones, I hate the BR re-​branding, and the vibe is just all wrong. What a shame.

Got the banana royale with coffee ice cream. The coffee ice cream flavor was suprisingly underwhelming. When I first tasted it I thought they got my order wrong and then just realized it was very weak coffee flavoring. Honestly not the best ice cream Ive ever had. Very basic and humdrum. The bannanas were extremely frezh though and I was pleased with the large quantity they put in. But I honestly wouldnt go again. Dairy queen is better cold stones is waaaay better. It was just ok. Average ice cream. All in all. Just ok.

Great selection on cakes love this place short on parking but overall love this location staff is beyond helpful and friendly

Nothing is better than ice cream on a hot day. This place has been a close destination for a cold treat for many years for my family. My wife and I enjoy coming here. I never see the same group of employees when I enter. But who ever is there. They are always nice and willing to serve me ice cream.
The wife usually gets a scoop of the same flavor ice cream on a sugar cone every time and if they are out. She goes with her backup flavor. They usually have one or the other. Sometimes both. Me on the other hand. I always go with something different. This philosophy has served me well most of the time. I just need to stick with ice cream with real flavor names like peanut butter chocolate or mint raspberry. I go wrong when I order ice cream with names like Spider-​Man or Homerun Blast. I end up dissatisfied and having a blue colored tongue.
The ice cream is always an inexpensive treat. Sometimes I buy the pint sizes when they are on sale. During the summer my family and I will be here often. Buy ice cream here.

Not sure what has happened recently, but I ordered a simple root beer float came for my sister’s birthday recently from here. The website depicts a gorgeous little ice cream float looking cake with 2 ice creams on top.
What I got looked so messy. And part of the straw BROKE OFF and got into the cake so that a friend almost swallowed it. Gross. Totally unacceptable & super disappointed :(

I’ve been coming to this location for 30 years! I can’t believe they’re still here. I remember coming here after little league to celebrate. So lots of memories.
The shop is newly updated with all the soft serve stuff it’s clean inside and has seating for about 8 people. The service is generally fast.
The mint chocolate chip cake is my birthday favorite.

Best location in the East County area Good Customer Service

This location should get a big gold star for customer service. I have never met a nicer staff before. Their efficiency and friendliness actually somehow makes the ice cream taste better. Between their niceness and an Oreo Nutty Salted Caramel Layered Sundae, I return quite often. What a difference a greeting can make.

I love this place, it never disappoints. The atmosphere s so friendly and the staff is spectacular. Recommend this place to all! In response tp comment from lady whose kids wanted to use bathroom, this is a small business who do to California laws can not afford to make bathrooms ADA compliant. You the parent should do a poddy check before you go out and not blame kids working hard for themselves. Shame on you Heather P!

This is a nice Baskin Robbins. The crew who works here are competent, friendly, and helpful. I brought my mother for a treat. Knowing that she likes mangoes very much, she had the mango frozen yogurt. (
) I ordered the «almond» pistachio ice cream on a sugar cone. (
) Both of our single scoops cost $ 2.79.
The mango frozen yogurt was really good. It was slightly icy, yet it still had a creamy texture, and the mango flavor was very good. Mom polished it off. My almond pistachio was the bomb. It was a first for me having almonds in my pistachio ice cream, and they were abundant. The ice was creamy and flavorful. The whole and bits of almonds were great and they certainly broke up the monotony of the smooth ice cream.
Eating ice cream is one of summertime’s great pastimes…

We chose this Baskin Robbins for our son’s first birthday cake! When I went to pick it up, I discovered that it was nothing like the photo I had been shown. I had specifically asked for the printing to not be in all capital letters… it was in all capital letters. The «polka-​dots» were mixed with color that was not solid. I was shocked by the quality and saddened because we frequent this shop so often. The clerks told me to call the owner the very next day at 10am, so I left with high hopes that this matter would be taken care of and tried not to let it ruin my son’s birthday. I called the owner the following Monday and she agreed that often the photos that corporate gives them do not look like what is made. She apologized and offered me a cake the same size for free.
A little over a week later, I went to order a second cake. The clerks were extremely helpful and I was excited for our purchase. Around 5pm, I received a call from the La Mesa store manager saying that I was to pay 50% for that second cake. I told her that that was not what the owner had told me. She said, «the owner is hard to understand sometimes.» The manager requested my credit card number and wanted to return the full price of the original cake ($ 21) back to my credit card. I asked her what the difference was between giving me a second cake for free that I would be happy with and returning the full amount. She said she wanted me to «buy my cake elsewhere». In fact, she repeated this a couple of times making it clear she did not want my business.
My parents brought me to this corner ice cream shop when I was a small girl for my first cone. My husband drove down here to attend SDSU and stopped at this shop. We have lived here together as a married couple for sixteen years and have enjoyed walking to this location as well as taking our young boys there. We will now be going «elsewhere» as requested by the manager.

This is the one we usually go to due to proximity and we have always been happy with it. It’s busy in the hot weather and less so when it’s cold but I’ve never seen it slow. The ice cream is ALWAYS wonderful. We used to get the cakes here and they were delicious. You can’t go wrong with real ice cream.
What made me think to review it is my daughter heard they were having a special on scoops of ice cream for 31 cents each and called home to see if I wanted any. Who’s gonna say no to B-​R Ice cream? She brought me my usual of Pralines and Cream. I said, Why did they decide to have the sale just as the weather turned cold? It hit the spot anyway.