Days Inn & Suites San Diego SDSU

Terrible customer service! I booked a room 6 weeks in advance for my sisters graduation. My husband is in a wheelchair, so I specifically requested an accessible room, they assured me they would accommodate us. We drove from Washington State, and when we arrived the desk clerk informed us they had no ground floor rooms available, even after I confirmed our reservation a second time a few weeks ago. Its 5:30 in the afternoon on SDSU graduation weekend! We are now driving around a city we’ve never been to trying to find a hotel. Im so livid! Please don’t give these people your business

Most disgusting place I’ve stayed. Woke up with a bed bug crawling on me and found bites all over my back.

awful smelly place. Think it was moldy. we were going to stay 3 nights but cancelled. wish I could get a refund.

I don’t know where the bad reviews come from, but this is one of the most compatible hotels in the area. The set up is very nice with a living room and a separate bed room.
Haneefa was a great front desk agent who treated us very friendly and professional. She is definitely a suitable face for great reputation. The service will make me come back on my next stay in La Mesa.

Check in at night on a Friday on a three day weekend.
Parking lot wasn’t bad when we got there.
Got our keys. Entered the room. Boiling hot and it smelled old and dusty. Had the feeling of a wipe down clean up not a healthy clean.
Went to turn on the TV to relax only got three channels news and some other stuff. I wouldn’t been made but there was a offer of tv channels that the hotel offered.
Got some food to eat at the hotel. Notice the coach seat had tears and holes. Also the wall behind the coach had red stains don’t know if it was blood or food stain.
Went to store my food in the fridge dirt spots.
Went in the bed room area. Big stain on carpet (black). Still hot… No AC connected had to turn on the climate control from the living area to push the cold air to the bed room.
The bed room door did not close. The knob was not matching the hole placement.
Day two went out and came back at night. Parking lot was not full but ever person that park there took two spots. Making it very hard for people that where checking in or who already been there. They allowed a huge trailer to park there. To me seem like a fire hazard and also block a way for handicap parking.
On the first floor there was a broken desk. Not good for the public eye. Also a fridge just chilling in the back wall. That is a great place to collect mold.
For me my family thought it would be a good way to save money being that it is cheap. Do not go that route. Please spend the extra money to go down to well reviewed hotels closer to the ocean. Saves you time on gas and a way better hotel.

Booked the room through
for a decent price for a holiday weekend. Checked-​in around 9 pm — since we drove to San Diego right after work. Check-​in was simple — they charge a $ 100 deposit at check-​in.
The room is ok. Not really welcoming or comfortable when you first walk in. The wooden furniture are all banged up and the walls weren’t wiped down because we found some red sauce or blood on the wall behind the couch. The beds are decent, and the bathroom is nice. The appliances in the little kitchen are ok. The oven racks were covered with foil… reminds me of my grandparents house. Their cable was out because their cable company has switched to digital and it seems like their tv’s are not compatible. We didn’t try their complimentary breakfast while we were there. When I checked out I saw cereal in a dispenser, muffins, and coffee.
:
Parking — Their parking spots are tight, and some people do not know how to park so we almost had to park our van on the road. Luckily we were able to park our van next to a truck with a trailer and they pulled out of their spot with no worries.
Room Key — Our room key stopped working after we were out the 1^st day we were in San Diego. We walked upstairs with all our items after fishing in Mission Bay and the key didn’t work. It was just my 4 year old and I so we walked back downstairs, put our stuff we were carrying into the van and walked to the office. The clerk reactivated the key and we went back to the room with no issues. It was a big inconvenience because it shouldn’t have happened in the first place, especially after our stay is already paid for.
We won’t be staying at Days Inn again. It is a fair price for a hotel in the area but we were not impressed. We’ll be staying elsewhere when we come back to San Diego.

This place is a dump. Dirty. Air conditioner cover fell when we walked in. Furniture scraped. Looks like goodwill site. Refrigerate doesn’t work. Outside noisy with questionable clientele. Worried about safety of our van all night .
And to top it off you get to talk through a window to check in with a rude hostile young non American woman, clearly not very bright, name is Pooja. She announced when I gave her my very Irish last name I did NOT have a reservation so I got out my phone and showed confirmation to her. She had attitude from first minute. If I hadn’t already paid for the room I would have left right then. She wouldn’t give my license back wouldn’t give me keys — kept making rude comments. Quite offensive to say the least. Fortunately a kind young man then stepped to the window, apologized and gave me back my license and the keys
Beware very beware of this place.
Days Inn should drop this site.

BEAWARE of FRAUD Hotel Days Inn, LA MESA (SDSU)!!! This is the first time i am writing review about anything, and i want to inform everyone that Days Inn, La Mesa (SDSU) is a fraud hotel. They have charged my credit card for the reservation that was never made and not willing to refund anything. They do not deserve 1 star.

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As with all reviews, what you get from it depends on your own personal taste (e.g., my food reviews are based on my rather picky-​eater taste).
I’m certainly no hotel snob, but this is certainly a «you get what you pay for» place. I thought it would be okay just to sleep in after reading all the bad reviews (wasn’t planning on hanging out at the pool or anywhere else at the hotel). In MY opinion, this place is bad, but I also know it could be worse. Luckily I didn’t see any shady activity other reviewers mentioned at the hotel.
The greeting by the young man at the front desk was cordial at best. I’ve never had to sign anything acknowledging an immediate $ 100 charge for a safety deposit fee which will be refunded in 7 – 21 days. WTH?! Let’s see if the refund comes through. They offer horrible, almost non-​existend free Wi-​fi, my bedroom window was right next to a busy street & I heard all of the motorcycles and cars that passed by — ALL NIGHT LONG through the single-​paned window and thin walls, the room looked neat but felt dirty, everything outside & in was old. There ARE some nice things, but these are always offered at much nicer hotels (and are higher quality) — mini fridge/​freezer, microwave, sofa bed, separate casual room & bedroom, curved shower curtain rod, and an in-​room safe. They offered free breakfast, but I didn’t stay for that so can’t comment on it.
I wish I went with my gut and cancelled this reservation after reading my fellow Unilocal reviewers comments and other poor reviews from other sites about this certain hotel, but hey, you live & learn & try to pass along reviews like this and hope people (unlike I) heed the advice to NOT STAY HERE unless you’re really comfortable with or don’t mind low-​end hotels. I learned my lesson — never stay in anything other than higher-​rated hotels like Hilton, Marriott, Hampton Inn (my favorite as I LOVE their free hot breakfast buffets!!!), etc. So PLEASE don’t make the mistake I did — trust all the negative reviews about this hotel (can’t say all Days Inns are like this, but this location is one to stay away from) and spend more for quality at another hotel (it’s worth it!!).

It is cheap and nice play to stay. There are two beds and sofa bed. They provided the breakfast also. The reception is good and welcome. The hotel is clean and quiet. If you compared $ 200+ for Holliday Inn, this is so cheap and nice. If you can’t find any better better hotel. This one is good choice. I saved at least $ 100 for stay.

This is the perfect place for a fun night of smoking meth with your favorite crack hoe. The first sign something was amiss was the locked lobby door with a «night window», and a really beat up El Camino and gardener’s truck in the parking lot. Then three of us tried but couldn’t open the room door. When the clerk opened it, our noses were filled with the aroma of urine. They put us in a different room that smelled like mildew. When my wife said she would rather sleep in the car, I told the clerk I’d leave and he could still charge me for one night, if he refunded me for the second. He finally relented after I threatened to dispute the whole thing with AmEx. At least they were nice enough to return the laptop we accident left in the room.

This place sounded like a great deal when we were booking a girls’ trip to San Diego. It was the only one within our tight, last-​minute budget and boy did we get what we paid for. The front desk agents were not friendly in the least, and unlike most hotels where they’ll gladly check you in early, this one demanded 3 PM only. So we were forced to spend all day at the beach WITHOUT our beach wear, because we couldn’t get ready in a motel room first like usual. That was definitely not a nice start to our beach trip.
Another downer was the $ 100 «incidentals» fee that was required upon check-​in – which was conveniently not mentioned on any of the websites. So therefore we were short on cash for the duration of the trip because we had not budgeted for extra hotel fees. (They usually don’t happen, and we always pre-​pay.) We got it back… eventually.
The room itself was nice and large, with a sitting area as well as a bedroom, but the carpet was gross and so was the blanket and the bathroom always had a bug or two in it. The TV only got certain channels, but we couldn’t figure out what ones because the TV channels list was outdated by at least 10 years. And there was only one AC unit in the suite… far away from the bed, so no one got any cool air at night. The vending machine right out the door was not cool either. At least put those in a quiet nook away from rooms. All in all, we are not making the mistake twice of choosing cheap over quality.

BED BUGS! DO NOT STAY HERE. LIE ABOUT TAKING ACTION AGAINST THIS.
We checked the room out before unpacking and it seemed ok, for the price. We woke up the next morning to find bed bugs all over the beds.
When we informed the manager, all he wanted to do was show us «receipts» to prove hes been paying for bug people, barely gave us any options and said he couldn’t contact another days inn. He offered us another room… Right next to the bed bug room and said he wouldn’t charge us for the first night we stayed there.
We didnt really have any other choice so we tore the room apart before agreeing to stay there. When i asked the manager to put it in writing that i would be refunded the first night he gave me an extremely hard time about just writing it down! Saying «it’ll just do it you have to trust me, its a matter of trust.» No, its not, i refused too leave the office until he wrote it down and gave me a copy.
He also claimed he called the bug people, but we saw that there were people checked into the bed bug room the next day! My cousin spoke to a cleaning lady and she said it happens all the time and they never do anything about it and if they warn people they’ll lose their jobs.
Upon check out i had to shove the copy of the refund notice at the lady or it wouldn’t have happened, that was 2 days ago and even though she swiped my card and gave me a receipt it still has not appeared on my bank statement.
Terrible liars that don’t care about their customers.

This place is fricken gross we are watching from our window definite prostitution transactions! Someone dressed like the friggen matrix upstairs staring at walls and talking to him self. It sounds like they are dragging bodies in the room above us! This place is all bad!

Definitely not the worst. but …
Upon check in there was an altercation where the lady and her friends were smoking in the room and demanded their deposit back. (100 on top of the rate.(crazy)) and she threw a glass candle. My wife and I immediately brought up safety and security issues. I think in the midst of everything he upgraded me to a suite which was cool. the room was decent. You’re «Continental breakfast» can’t be taken to your room which to me is stupid especially since there is a coffee machine in our room. Staff was somewhat attentive during the day but when the sun goes down the front desk guy was on his personal phone and took time to help me at the window. Oh and they don’t change your sheets they just make the bed to stay «green».(not that I’m dirty but it’s a hotel. change and replace) I wouldn’t recommend this place unless it was a last resort/​minute thing.

Worst ever experience at a Days Inn. Highlights:
— We checked in for 4 days for the Christmas holidays. Since we reached the city at 7AM we requested an early check in. Were told we could check in at 2PM (original check in 3PM).
— On checking in, immediately realized that the bathroom lock was broken. On asking it to be fixed we were told «you guys are a couple you can manage” — really? He further said he may not find anyone to fix it for next 4 days. I jokingly asked for a discounted stay. His response– «i can check you out right now if you dont like the room». Rude!
— The bathroom sink didn’t drain. I didn’t care to ask it be fixed this time as I didnt want to face the person again.
— The room windows one shut never opened again– old rusted i guess.
— The morning breakfast is the worst ever!!! We skipped it 3 out of 4 days.
— The so called «free wifi” — doesn’t really work; or maybe it does when no one uses it!
— Air-​conditioning– lol! The air conditioner is in the living room and never manages to cool/​heat the bedroom!
I would rather pay more than stay at this location! I would really like to somehow contact Days Inn corporate to complain about the rude behavior of the folks servicing this location!

I honestly think the room is pretty nice! There’s a living room with a couch, tv, table chair and mini fridge and micro, a hallway with a table and chairs to eat at, nice bathroom with tub, and bedroom with closet, king bed and tv… outside is a little sheisty but we wanted to stay close to the zoo and spend $ on hotel… only $ 45 on Expedia… not bad!

These people are dishonest, 1 star is too good for them.
I booked a room on the phone and asked for an early check-​in. They bumped my rate up $ 10.00 for the 2 hour early check-​in which I was OK with. They said they would email a confirmation which I never received. I did get 3 emails from Wyndham Rewards wanting me to sign up for a membership account so I know that they got my email right.
When I arrived at the hotel to check in they said that they would have to charge another $ 20.00 for the early check-​in. I reminded them that that they had already charged me for early check-​in when I had made the reservation but they said that they had not charged me enough. At this time it was 1:30pm, 90 minutes before the 3:00pm check-​in. We went round and round on the fact that we had already negotiated the cost yesterday but they said it wasn’t enough. I told them that I would cancel the reservation and I would stay elsewhere. I made them write down a note saying they would refund my deposit. They said it would take 5 – 7 days — wish me luck.
These people are shady — don’t stay here.

Stayed here for over 1 week and my family and i started to feel itchy on our arms and legs. After waking up one morning and seeing something crawling on my pillow (bed bug) I killed it and took a picture of it to show the management. He has the nerve and ordasity to say that I must have brought them there. I asked him to repeat himself what she did, then I just said thank you and left and contacted the appropriate people that will help this situation. Before even seeing a manager I contacted Days Inn corporate because I had a feeling this will happen. They have to get back to me by the 19^th of November with a resolution. The worst customer service experience that I’ve ever felt in my life.
And, you have to stand outside to actually use the WiFi they have advertised because it sure does not work in the room you stay in.

Outdated
Dingy
Dirty
Stained Carpets
Florescent lights
Crown molding falling off
Ants all over our first bathroom
When we checked into the room it had ants all over the sink, toilet and tub (see photos). We moved to another room but I still felt uncomfortable staying here. The place is old, dingy and dirty. I would never stay here again and wouldn’t recommend it to anyone.
Staying here made me feel itchy too because the place is so dirty. I read all the reviews about the bed bugs while writing this review, that concerns me even more. Disgusting.

BED BUGS! horrendous customer service, dirty, disgusting rooms and the RUDEST MOST UNPROFESSIONAL people I have ever experienced in all my hotel stays (which are well in the hundreds.) I can not say how bad of an experience this was for myself and employees. The general manager tried to tell me that the bed bugs could have come from anywhere after one of his other employees already confirmed to me that they did indeed have bed bugs and they had even taken steps to eradicate them: Removing carpet, linens and drapes in the affected rooms.
This is the most disgusting hotel I have ever stayed at and truly am mentally scared. I stay in hotels frequently and am now checking every room from this day forward for any signs of bed bugs. If you have never experienced these things, it is torture and the room I stayed in had to have had thousands due to the amount of bites I woke up with. Literally ALL over my body.
After contacting the GM and asking for a refund, he proceeded to tell me I am a liar and they had fixed any issue they may or may not have had with an exterminator (hence the bug spray smell) what this ignorant person does not know is that even exterminators rarely can fully eradicate bed bugs. He refused to refund my money and HUNG UP ON ME! I informed him I would be paying a visit to any and every site that reviews his hotel and he said, «Thats fine, we will just go in and deny it.»
It is a Days Inn and I was not expecting luxury, but what I got would be comparable to staying in a run down slum motel. Unacceptable and I hope this hotel is out of business very soon. Please do not stay here for your own health!
I rarely ever write reviews, I have to be extremely upset to go out of my way to do something that I know will hurt a business, but this hotel and the people who represent it need to be held accountable for their establishment. F– failure on every level imaginable. Disgraceful is the closest word that I can think of to describe whoever runs this establishment.