Rapid Transmissions

During the recent rain storms I followed cars through some pretty high water (I can hear my parents «would you jump off the bridge too if everyone else is?») that my car is sputtering and not shifting to higher gears. The next day my car sounds great but still not shifting so I take it to Chad at Rapid Trans. No fee for a diagnosis… Great! The best thing tho and the reason for 5 stars is that they were HONEST and mentioned that it was a speed sensor and not the actual tranny! They even said if I got the part (because it’s a VW and they are special cars with too many sensors that control the whole car… these German engineers) they would put it in ¼ labor hour… I like honesty when your at the mercy of a mechanic… Thanks again

These guys are the best! I came in here and needed a computer for something personal. They helped me with no questions asked! Great guys! I highly recommend stopping in and using their services. Thank you for everything !

Excellent Service. Manager Jeff, at the La Mesa store took real good care of us and explained everything in detail. Donated to the Warrior Foundation for the raffle of a 1970 Chevy Hot Rod Pick Up Truck!

Took my 2004 Jaguar in because the check engine light came on recommending a transmission service. Mark the manager was great. My car was returned to me by 4pm the same day at a cost of $ 550… So far so good… Thanks again Mark…

OUTSTANDING service. After being genuinely greeted at the door, Marcus and his team got my 98′ Jeep Grand Cherokee, right in and worked on immediately. With only a minor leak they hooked it up in no time at all. I would return and recommend anyone with a transmission problem to drop by and let these experts help you out. Oh and extremely reasonable pricing. walked away smiling from ear to ear.

The transmission in my wife’s car may need some work done within the next few months so we stopped in to see if this place could provide a rough idea of what we might be in for. Surprisingly, the guy behind the counter (I think it was Mark) was very confrontational when my wife asked to schedule an appointment for the following week because other car was already in the shop that day. The guy said, «You won’t be able to schedule when it fails, and then you’ll definitely be without a car.» (Really?) Then he was unwilling to provide even a rough estimate of how much a repair would cost. I was hoping to get a ballpark range so we could determine much to budget for given a worst-​case scenario, but instead he refused to give us any idea of how much it would cost. Then he proceeded to say they will need a few hours to road test the car and if they don’t find anything they would remove the cover and drain the fluid. For me, this was the last draw because anyone who has ever worked on transmissions knows this will increase the likelihood of a needed repair because any loose metal currently floating around in the fluid actually helps keep things working. Now I’m questioning what else they might do once they’ve got their hands on the car. In my book this place can’t be trusted.

I just completed my 3^rd transmission service with Rapid transmissions in La Mesa. They did a great job on all 3 car’s. One of the most important thing’s is communication. Mark always guides you thru the detail’s of the service and or repair. I feel better knowing the options and the cost’s for each. In dealing with Mark and his staff, they successfully demonstrated that they really care! They also gave me a reasonable turnaround time and met the due date. Great job folk’s!

DO NOT GO HERE or give any money to these crooks! Paid $ 3700 for them to overhaul my transmission for 2 days. 1 month after the warranty expires my car breaks down. I took it to a different shop, and they showed me the markings that reveal the transmission came from a junkyard, no new parts anywhere. Honda Odyssey had a transmission recall a few years back that we had replaced by the dealer. We thought a small transmission shop would give us a better deal this time around. Wrong. These guys probably got parts from one of the recalled transmissions in a junkyard and put it back into our car, charged me like it was all good. They didn’t care about doing it right, just putting something in my car just to make it run. You want your car fixed right? Go somewhere else.

Well, so far so good. I have been taking my cars and trucks (fleet) here for several years. I have had complete rebuilds and just plain servicing done. They seem to be pretty honest because when I bring a truck in (several times) stating that I tow VERY heavy loads and want the trans checked out and serviced, they have never said that it needs anything other than a regular service. Then when I started having noticeable problems, they found some metal in the bottom of the pan and suggested a rebuild. They got it done quickly so I didn’t have to miss my desert trip! Thanks Mark!

Had my transmission overhauled and, other than a bit of a delay, everything worked out great. Communication with the customer (as to what exactly is going on) could be improved, but they know what their doing and I trust their opinions.

Mark and the guys over at rapid transmissions are the best. they saved my butt. Mark is the best. I will tell everyone i know to go there. Thanks… N. Millican

I have nothing but good things to say about my experience here when I got my car serviced. I wasn’t sure how it was ganna go, but Mark– the manager in the office was very friendly & pleasant to me. He took the time to explained what the problem was in a way I could understand (not knowing much about cars), & informed me of the pricing in detail. The mechanic was jyst as friendly, & I felt dud an excellent job. I have waited a couple weeks to write this review, to see how everything held up, & my car has never run better! I recommend this place to everyone.
A Very Satisfied Customer,
Leanna

I wish that I could give this company a negative rating. i was referred to them while getting a oil change because I was made aware that I had further issues with my vehicle. So I took my vehicle to them and was told that indeed the transmission needed some work done. They told me that I would qualify for a payment option and it was affordable so I accepted. Came to find out that the cost was $ 3000.00 for repairs and the job was done 2 days later. Went to pick up my vehicle and was told that I was not approved for the payment option and had to pay everything up front. After clearly explaining that I could not pay upfront and was told that I was approved for a monthly payment option it was all lies on their end… I had to return the vehicle a couple of times because the transmission was still slipping… Long story short… i didn’t get back my rebuilt transmission like they told me I would. Instead I was given another transmission and later found out the the repairs needed would have only cost a little over $ 300… A live and learn deal…

I went to this shop only to have them pull my transmission out before giving me a estimate! After hearing the quote even though I would have refused because of the high price! I allowed them to fix it! From the first day of receiving my car back I noticed problems with the gears! I took my car back twice! Only to be told it would work itself free! Well it did just that 4 days after the warranty it stop working! $ 2,600 and another $ 2,300! I will never allow this place to fix any of my cars again! I suggest you find another place to have your repairs done!

I went here with a transmission problem and came out $ 3,300 short & with a blown engine that would cost at least another $$ 3,000 to repair. i visited two other shops locally, both of which said that they had gotten a lot of business from them, but the kind where they were cleaning up after Rapid Transmission’s messes. They were unresponsive and refused to take any responsibility. Seek any other option to this shop.