Precision Transmission

We will never come to this place again, bought a car from the owner, he said he fixed it, had multiple problems with it, he gave us another lemon and have had trouble with that, still having trouble with the current car. Thinking about taking some legal action, just isn’t right! Don’t ever buy a cater from them.

SENT TO BBB:
This company had done service repairs involving my Control Arms and Motor Mounts on Jan. 07, 2013 (Invoice #6204). On Jan 16, 2013, a loud noise occurred, causing my car to suddenly slow, while driving on the 54E Fwy. I crept off the Fwy, to the side streets home & immediately called AAA to tow my car to PRECISION (approx. 9 :30 am). I notified PRECISION, speaking to Tiffany, the receptionist. I heard nothing that Thursday. On Friday afternoon, I called and Tiffany said Pedro, the owner or mgr., was out driving my car, and that he would be calling me. She initially said nothing was wrong with the car, but with intense questioning, she said something was wrong with the ROTORS. No call on Friday, Sat., or Monday. I finally called Monday afternoon, and was told Pedro was out test driving the car, and that he would call me… NOTHING! Finally, on Tuesday morning, 10AM, I had a girlfriend to transport me there to assess what was going on. There sat my car, 2002 PT Cruiser on the lot. We sat across the street and just watched, before calling PRECISION once more to see what was happening to the car. Tiffany told me: «Pedro is out driving the car, and he will call you shortly.» I asked her several times are you sure he’s out with the car, as we speak. She replied «YES!» By the time she hung up the phone, we were walking thru the door. I said Are you sure Pedro is out with my car? She said «He just came back.» We alerted her to what we had observed, she called Pedro (on speaker), who said he had tightened the rotors, and I spoke to the mechanic who said they didn’t touch the car, because nothing was wrong, BUT THAT «PEDRO HAD JUST FINISHED DRIVING IT.» It was the most unprofessional experience I’d ever incurred. My car sat, with the driver’s window down, key inside the ignition, with my gas tank below the half way mark, having been filled by me, prior to the mishap. The car drove without the noise, en route home. I have no clue, as to how my car was utilized, while out of my presence for that period of time. The invoice on Jan. 7^th, shows 114 171 miles on the car. Today, it showed 114 337 at pickup. Other than to get my car washed, I had not been anywhere, until the morning of the 16^th, when I drove approx. 15 miles round trip, to pick up some food. Greater than 100 miles are not attributed to me. Pedro did not charge me, but he used up my gas.

Yes an honest transmission shop is not a myth.
This is not a flashy corporate affair transmission shop like the ones that run ads and over charge for service and repair. Precision is fair and is in the business of getting the customer what they need to get back on the road.
Living on a tight budget is never easy and when my mother in laws 1996 Ford explorer started shifting funny I had her bring it in to Precision for diagnosis. She had gotten some estimates from other shops that were close to the value of the explorer its self at around $ 3000.00 and was worried she would have to junk her old explorer and buy a new car. Precision quoted a complete rebuild for half of what every other shop was quoting and did a great job in a timely manner. My Mother in law left happy and I continue to recommend precision Transmission to everyone I know that needs transmission repair or service.

I took my 1997 Chevy Astro van to Precision Transmission and they did a great job. Honest, decent, proper price and great service.

Dennis is a great mechanic and is above-​board. Top notch, A+ knowledge and experience, and I would refer anyone to him at any time. He is honest, friendly, and keeps our family safe on the road. He is always communicative and keeps us posted on the progress of our repairs. His pricing is reasonable and fair. We are so glad to have found Precision Transmission.

An honest shop run by hardworking, caring people. I broke down while traveling for work this summer and they patched me up on the fly. They even helped me out when I had issues in Montana by locating parts and shops for me in the area. I can’t thank them enough!

***UPDATE***
i got my car back on monday night. it is wednesday. I AM HAVING EFFING TRANSMISSION PROBLEMS AGAIN! what did i just pay $ 1600 for? for the inconvenience of having to take my car back to you a day later??? yes, it is under warranty and you have to fix it for free now, but this majorly screwing up my week.