Stemar Restoration

Steve at stemar restoration is awesome. My husband and I have done business with Steve since 2010. Steve has a lot of integrity and performs great work. I highly recommend him for your restoration needs.

This is a business that is operated by Steve Marrron. He sincerely cares about his clients, «unlike» far too many individuals who just want to get in and out whether the work is to the client’s complete satisfaction and/​or performed at the optimum level.
Steve personally handled every step of the process, from estimating to remediation, restoration, and final billing. His workers were always on time and responsible to do the job correctly, as well as in a timely fashion. We plan to use Stemar as our favored contractor.

I can’t say enough good things about this company. In September my mom had kitchen damage that caused her sink, cabinets and counters to be destroyed. She paid a contractor over $ 11,000 to repair the work in her kitchen. Fast forward to December and a contractor from Hydra Vac has done everything he could to avoid finishing the work. My mom turned to Michael Turko of KUSI San Diego News for help. After airing her segment on a Thursday night, the kind people of Stemar were quick to offer their services for free. What took Hydra Vac 4 months to complete, the wonderful people of Stemar did it in 2 days. The employees that came over to complete the work were professional and very friendly. I highly recommend this company and praise them for their kindness. Thank you so much!!!

If I could give a lower score i would. DO NOT USE THIS CONTRACTOR! A 3+ week flood repair job turned into a 3 month pain. Little communication, inconsistent work, and lies. I called up Steve to let him know that I smelled pot in the house after his workers left. He finally came over 2 days later after they painted, so the smell was gone.
I was told that there was going to be a lockbox for the key to my house, instead they put the key under a plant. I must have had to have them come back a dozen times to touch the repairs.
When they put in the new sink they threw out the ice maker water supply line, then said it was never there. I was supposed to get carpet in the hallway and hard floor in one room. But they did the hall in hard floor leaving no material for the room, so they carpeted it. When i called Steve out on it he lied about it till i showed him the contract. I’m sure there is alot more, but you get my point.

I recently has a room addition in my home and I hired Stemar Restoration to construct it. I had the best experience with them. They finished at a timely mannered and kept me updated through the entire process which was very important to me since I’m not very familiar with construction. Anytime I had a question or concern they were only a phone call away. Their workers were professional and very friendly. I love how the room came out! It changed the whole look of my property. Thank you Stemar!

After my home was damaged, felt like it was the end for me and my family. I was completely stressed until…
Stemar gave us piece of mind. After our home was restored you can say our lives were restored too. Thank you Stemar!

I got to work with steve at Stemar Restoration on a short sale. I am a real estate professional and highly recommend steve and his company. I got to know steve after our transaction and was very impressed by his integrity and his God Fearing path. Again. I highly recommend working with a great man and his company

Stay away from this company, they are money hungry and do a mediocre job. They have a deal with Travelers Insurance and get their contracts. All the money for your claim goes to then, nothing to cover for your damages.

As a veteran Property Claims Adjuster, it is import for us to provide referrals to contractors who can perform quality work for our insureds. For the past several years Stemar has been one of those referrals who has time after time provide top notch results. I would highly recommend Stemar Restoration. In addition to the quality work, they also provide top notch customer service time after time. I will continue to include Stemar as a referral to my customers as I do not get complaints on them as I have seen with many other contractors in the area.

We used Stemar Restoration this summer following a flood in our home. The crew worked extremely hard in very hot weather removing hardwood flooring, replacing drywall and insulation, painting, etc. and did an excellent job! Everyone who serviced our home was prompt and courteous. We would definitely recommend this company to anyone that has the misfortune of repairing flood damage to a home.

BEWARE! If there were Negative 1000 stars that is what I would give this company. This company is so shady! Their work was acceptable but one of their workers hit and severly damaged our car and they are being extremely evasive and uncooperative in getting to a resolution. I doubt this company is even insured.
STAY AWAY FROM THIS BUSINESS !

Stemar Restoration, Inc., owned by Steve Marron, was contracted to replace damaged carpeting in my home and a sample of that carpeting was sent to Itel for analysis. Rebekah Weir, of Rhino Floor Covering, also owned by Mr. Marron, was sent to my house to do what was necessary to get the job done. I was told by Rebekah Weir that carpeting of the same quality was not available locally, that she could find it elsewhere, but it would take longer to get. I found no fault with that and it was my expectation that she would follow through with this plan. Unfortunately, the carpeting installed by Rhino is of inferior quality to the carpeting it replaced. I sent a sample to Itel to be able to accurately compare carpets and the difference in face weight alone is 31.7oz to 23.4oz. Steve Marron, speaking for both Stemar and Rhino, said I had told his representative that I would accept a carpet of inferior quality if it could be installed faster than carpeting of like quality. That is patently untrue. Not only was I never given that choice to make, I would never, under any circumstances, have chosen speed over quality. That simply would not have been an option for me. When I met with Mr. Marron he said that there had been a problem in communication and he offered me a sum of $ 565.20 to settle the matter. I refused his offer and told him that I stood by my request to have the inferior carpeting removed and replaced with carpeting of like kind and quality as was originally promised. I have since filed complaints with The Better Business Bureau and The Contractors State License Board. I have also requested that Mr. Marron arrange to have our dispute settled by arbitration, as allowed for in our contract. If you are handed his card by an adjuster from Wawanesa or any other insurance company just hand it back and say ‘no thank you’…
Binding arbitration found in my favor and the house was re-​carpeted to my satisfaction.