Monster Moving

We used Monster Moving for our home move from a 3 story townhouse to a 2 story home. They were prompt on arrival but that was about it. I used this company because I used them for the office buildings I manage and have referred them out to people in the past, that will not happen again!
They used a large dolly to move boxes down from the third floor on our hardwood stairs and pulled off three of the stairs nosing. They didn’t even say anything and I saw it walking up the stairs with the stair nosing siting on the side of the stairs! They said it was not a big deal, which it was as the home was sold. They offered to glue it with gorilla glue, WTF, and were very rude and intimidating about it. I had my husband come home immediately to help handle the situation and when he asked to talk to the manager the mover said the number is on the side of the truck, rude! When he spoke to the manager who offered to comp $ 50 off the bill, our contractor charged us $ 120 and they would not cover it. They also wanted to unload and drop our items in the middle of the move on the street and go to another job.
I hired movers to help and have a less stressful move and that is the last thing I got. We had to watch every single thing to make sure there was no more damage. They seemed very put off that they had to go up and down stairs but isn’t that what you hire a moving company for? They need some classes in customer service, or need to switch professions.

I found Monster Movers on Unilocal,and I was very happy I did! Mike and Anthony worked like machines and got everything done super fast! Like most people out there, I absolutely hate moving, but these guys took all my anxiety away. They worked fast, were very polite and professional and they treated my stuff as if it were there own. All in all, it was a rad experience and I would definitely use them again. 5 stars for Mike and Anthony!

We used Monster Moving on our move from our Lake Forest apartment to our new Temecula home. Cameron and Anthony were great! They were personable and professional and were even very friendly to our dog! Prices were very reasonable, they arrived on time and went above and beyond what we were expecting them to do, helping to pack some loose items and even setting up our bed in our new master bedroom! I would definitely recommend!

These guys were unbelievable!!! SO happy that I found Monster Moving. We had Anthony Smith and Mike McCracken. Never before have I had such courteous, polite, careful, competent, and skilled movers. And they did the whole thing with smiles on their faces! They even moved a refrigerator up the stairs for us that had been delivered to our new place… the company that delivered it said it couldn’t be done… but Anthony and Mike made it look like a piece of cake! I’m unbelievably happy with them and will definitely be calling Monster Moving again. Thanks, Anthony and Mike! :D

We just moved using Edgar and cameron. They are professional, quick and very respectful. They’re very flexible! I have another mover scheduled for 2 pm today but they are very unprofessional so i ditch them and call monster mover instead! I highly recommend them!

Great service for a quick move. We had to move some enormous office furniture from one building to another. The guys were great and careful with the desks and had to cary them up to the second floor without an elevator. Very fast and friendly.

We needee helping moving items from a storage unit to our new apartment. We called on a Saturday for a Sunday move and they were able to squeeze us in at 7am. The movers arrived early which was great. We had trouble using our gate code at the storage unit and the guys were so helpful and nice about the problem — they ended up having to carry things from our storage unit to the moving truck after not being able to drive up due to our gate code not working. I felt awful but they both reassured me it was fine. Once we got to the apartment they asked where to put things and we’re so friendly. I would highly recommend Monster Movers for any moving needs. I will definitely be using them again.

I have been meaning to write this review forever but just now got around to it. I have used them twice, and both times stellar job! Showed up on time, got the work done, polite and courteous. Jack and crew were great. The only one thing I would say is they told me at the start of the second time they take tips, which I didn’t like asking for a tip ahead of time, but maybe a ton of people don’t tip. I always tip for a job well done (come on people have you seen how hard these guys work? give them a good tip and some lunch!), but they are the best and I am going to be moving again and they will be the first people I call. Thanks guys! You do a great job! Thank you. Lisa G.

I love these guys!!! Ken and Jack were such hard workers and were very careful with all my stuff! This is the second time I’ve used Monster Movers and I highly recommend them to anyone and everyone! Thanks for your hard work guys

These guys were great. We hired them to move a piano and when they got there we asked them if they could also move a bed to a different location for us. Not only did they agree to this (which was a result of our poor planning) they only added $ 15 on to the original quote to do it. Everything made it to the right destination without any problems, not to mention they were really friendly. Definitely would recommend and use again.

I used Monster over a month ago to put all our household into storage units and they were great: showed up on time (early) worked hard all day and earned the lunch I bought plus tip. FYI, they can only be tipped in cash since they are not allowed to add a tip to a credit card so be prepared.
So, when it was time to move all our stuff OUT of storage to a new place in Temecula I called Aaron again to schedule the move and ask for the same crew who did the first job, plus on extra guy for a total of three. First words out of Aaron’s mouth when I said we were moving to Temecula was, «That’s far.»…um, ooookkkaaay. I asked, isn’t that in your service area? He said yes.
I had Jack and Corey last time and asked for them again, plus Ruben. Again, Aaron gets this tone in his voice like «wtf why don’t you ask for me?» Apparently he is the owner but is clueless about customer service and dealing with people on the phone. More on that later. I booked the date and I did get a call the day before confirming. A note here: since the report time is 8am I would prefer a confirmation call by 8am the day before, or even 48 hours before. I got a bit nervous the first time that they might have forgotten about me.
Ruben, Corey and Jack worked their asses off as I knew they would, I even had to beg them to take a 5 minute break… twice! They are fast on getting stuff off the truck and slow down when it counts, namely moving wide furniture or appliances through doorways and halls. I couldn’t find a nicked wall or door frame anywhere in the house after they were done. Yeah, these guys are professional and the price is more than fair. Don’t believe it? Get a quote from Mayflower, Allied or any of the big name companies and compare.
When it was time for them to call in the credit card info so I could pay my bill, Aaron was not answering his phone on several attempts. When he did finally answer the phone he said, «WHAT DO YOU WANT?!?» Jack told him a customer would like to pay his bill. The crew is great, but Aaron needs someone else with customer service experience running the front office, he is a KNUCKLEHEAD.

Monster Moving is the absolute best I ever dealt with… Very Professional Moving Staff (Jack, Edgar, James Ruben, Corey & Zack) The last time I moved my Office, we used a Company that ruined several office desks, cubicles and computer equipment! I had the opposite experience with Monster Moving!!! Total Pros — Hard Workers — Great Rates!!! I hate writing Reviews but I took Pride in writing this one because I used this awesome moving experience to Train my sales & office staff for sales & service training for our future & existing clients!!! The bottom line is you won’t regret scheduling your next office or household move with Monster Moving!!! Thank you Aaron Lubrano and your Moving Staff listed above!!!

These guys are great. They got straight to work and didn’t screw around. They were very polite and did an excellent job! Its hard to find good movers but these guys are top notch! Edgar, Corey and Jack did a great job. I would definitely recommend them and will use them again if I ever have another move to do!

I decided to use Monster Moving after a colleague of mine referenced them. The best word to describe these guys is «Professionals».
They moved at a fast pace and did not waste time at all, even though they’re paid by the hour. They know exactly what they’re doing with packing and protecting my furniture and boxes. They worked well together as a team when moving things around my house, lots of communication between them which led to no furniture ever touching my walls, door frames, etc. Brought all the tools they needed, and the tools were in good working condition and clean.
No hidden costs or anything, and the price was awesome.
As far as the people themselves: they’re clean, so I didn’t have to worry about dirt on my walls and floors; they speak english so no translators needed and no frustrating language barrier; they’re extremely nice people and were very accommodating. I felt as if I asked a couple of my friends to help me.
I would move with these guys again in a heartbeat.