This was the location I purchased my eye wear from, I felt the service was helpful, but that SVS lenses and frames were of very poor quality. Within a month the frames I had chosen started to have issues and the threading that held the lense in was coming out of the frame. They would fix it but after a couple of times, I insisted on the replacement of a different frame. I chose a more expensive Michael Kors frame but those had issues as well; the screw that holds the arm kept coming undone and I was constantly having to tighten them. Not only was it a PIA but the fit wasn’t what it should have been either as a result. Additionally, even though I paid additional for a coating to protect them from scratching, they still scratched up very easily and quickly. So much so that I’m having a hard time believing that the protective coating was actually applied. I have worn reading glasses for years and have never scratched the lenses asp badly or quickly. I was never able to figure out what I did differently from my previous pairs to cause such terrible scratching since they were always either in use or in a case. I usually keep the same frames for a second prescription, but had to relace everything within 18 months with the glasses I purchased from SVS. I think their products are of very low quality and they may not actually apply some of the additional protections they charge for, if they did apply that coating, well it was of poor quality too.
Bridget R.
Rating des Ortes: 1 Somerville, MA
Don’t go in with a Groupon! I paid $ 69 for an eye exam and $ 200 worth of eyewear. I was never given a consistent price for the extra features I need for my glasses, mono vision, progressive and transitional lenses. The salesman kept typing on his computer trying to come up with a price. He was irritated by my questions and very condescending. When I came back 3 months later to pick up my contact lens prescription he told me I had to pay an extra $ 56 for the ‘contact lens fitting’ I had during my initial visit. He said he forgot to charge me! SVS Vision found a way to make up for the cost of a Groupon. I did not save any money and was treated like second class citizens.