Massage Envy – Lake Oswego

A massage in a heated bed (yes, I asked, they put a heating pad below the sheet… ahhhh). Warmed oil applied with strong, warm, professionally soothing, knot-​kneading hands. A beautiful interior with a FIREPLACE to sit near while enjoying a comfortable spot on a cushy sofa. Hot tea or cold water to drink while you wait (IF you wait – it’s not long, by any means… I actually wished it was LONGER). Oh, and chocolate kisses. Mints. Did I mention this was a massage place? Oh… THAT! That’s been pretty great, too! I’ve had 3 massages here by three different people and loved them all. LOVED! As in, I’ll be back, frequently. My only beef is that they can be too busy here, especially on weekends to get a booking on shortish notice (as in, two weeks out). My work schedule is such that I get whatever opening I can. So far, it’s paying off, regardless :)

I love this location! Definitely miss it since I’ve moved away. The most comfortable tranquility room of any of the many locations I’ve visited. A great selection of teas while you wait. John is hands down the best massage therapist I’ve had. I wish I could have packed him with me when I moved! The front desk staff is always super nice and very helpful.

I had a good experience at this location. Great ambiance, loved the wait area by the fireplace, loved the lavender neck warmer, and tea. My massage therapist (celesete) was good but lacked some bedside manners but over all was polite. I did like that he didn’t force conversation. I like silent massages. I did wish he would have asked about pressure more then once. He put it all on me at the beginning saying to tell him if it was too much or too little. I would have liked it if he had asked me how it was after he’d started… But other then that I enjoyed the massage. If you go see Celeste expect a deep tissue massage. Even though I put medium pressure it was more like hard pressure.

A few weeks ago I called massage envy in Lake Oswego and bought a massage for my dad as a surprise. The lady I had spoke with had told me that they couldn’t take my debit card over the phone, but said that I could buy a gift card instead, and that it was basically the same thing. It came out to be nearly 60 dollars for an hour and a half massage. So I decided to go for it. She never once told me that I wouldn’t be able to get a refund, if for some reason he changed his mind. Well, turns out he didn’t want the gift card. So I called to see if I could get reimbursed for the 60 dollars. The women who answered the phone «Kate» wasn’t very helpful, and her tone was extremely rude. There was no apology or anything whatsoever. Other than a «Well, just give the gift card to someone else, or use it yourself.» I’ve fallen upon hard times, and that 60 dollars would be really helpful to me right now. I just wish they would have informed me a little more before they strung me along. insisting that it was practically the same thing as using my debit card. I just feel taken advantage of and bothered by this whole situation. I had told them in the beginning that i had never bought anyone a massage or even bought one for myself and that I didn’t really know how any of this works. I just think its messed up, they should have told me this before hand. This whole thing leaves a bad taste in my mouth. Just wanted to share my story so that this doesn’t happen to anyone else.

Esthetician Samantha now offers Back Facials and I would recommend getting one to everyone! It was almost more relaxing for me than a massage since I prefer really firm pressure to work through my stiffness. With all the sun tanning and oil greasing I’ve done so far this summer my back has been really neglected– honestly who can say they fully wash and moisturize their back daily? Not only am I relaxed after the session, my back feels completely refreshed and clean. Also included in the back facial was a hand, arm, neck, back, shoulder, scalp, and foot massage. You must try this!

I really miss Eli. She made me able to walk without my cane. Better than physical therapy.

Crossfitting for 2 years and this was my first massage! I decided that I needed to start getting regular massages for mobility and overall wellness. I made a pretty last minute decision to get one and called up the Lake Oswego location. Surprisingly they were able to get me in same day. I had a great experience at this location. Friendly, personable and professional staff. My massage therapist was Olivia. She did a great job and used the perfect amount of pressure, making sure to focus on areas that needed special attention. Since it was my first massage, the hour long price was $ 39.00. I also added a 10 dollar tip. Not bad in my opinion. Even though I had a great experience I probably won’t be back. The price goes up to around $ 65.00 per massage, or you can sign up for the monthly package at $ 49.00/month. I don’t really like the idea of a corporate massage parlor. I think I’ll stick to private LMT’s.

I don’t know why there are so many bad reviews here. I went in for the first time yesterday and my service was wonderful (including customer service). I had to call because I got lost and they happily guided me there. It was a very friendly relaxed environment. And for those who say their massage was shortened… They tell you its only 50 minutes of hands on time. You get 5 minutes before and after to change your clothes.

Very disappointing. Went in with my girlfriend for an hour massage and were severely short changed. Literally. Therapists were 15 min late and finished early. And to add to this, we had a $ 90 gift card that had never been used and they said it was only worth $ 57. The manager did his best to compensate with a discount however it did not make up for the difference.
To give credit where credit was due, Melanie did a very nice job. But I will never visit another Massage Envy again.

I’ve been a member at Massage Envy for a couple years now. When you first walk into this Massage Envy you can’t help but noticing all the beautiful décor. The front desk staff is professional and friendly and the massages are great! There are also many different therapists to pick from — each unique in their own ways. I’ve always had a great experience!

Welcome to the McDonalds of Massage…
Short n sweet version;
My mom gave me the coupon to try them out.
I thought hey, what a deal for a massage.
First timers pay $ 39.00+tip.
How hard is it to give a bad massage.
Apparently, not that hard!
Hands down, the worst massage I’ve ever had. I’ve had around 20 in pdx.
The woman was ‘marianne with the shaky hands’ How can you be a masseuse with the shakes? Not trying to be mean, but the massage made me more tense. It was bizarre because I wanted to be nice & not stop the massage after it started thinking it would end. Negative.
To top it all off I was cut short by 15mins. because the person before me went over!
So, I asked to speak to the mgr. of course none available.
Then after traveling 15k to this location, I was informed there is a brand new one 2k from my home by the receptionist. The receptionist also acknowledged the masseuse has the shakes, and that I was cut short, but gladly took my payment & went back to filing her nails & chewing gum.
Got a phone call from mgr. few days later with an apology, but no offer for a refund.
I should have known I should have NEVER set foot into a massage CHAIN regardless of the deal.
Support local! Common Ground Wellness Center here I come…

OMG OMG OMG… I’ve been paying every month for 18 months… I JUST found out that my 15 saved massages (yes, I don’t get in too often, clearly) will be FORFEITED if I quit. I cannot transfer them to anyone unless the person I transfer to pays $ 10.00 per massage (that I’ve already paid for) AND I can only transfer to one person every 6 months. So I have to find 15 people to GIVE $ 10.00 massages to!!! Oh, and my contract was for ONE year, but the fine fine print had an «auto renew» on it.
YOU ARE KIDDING ME !!!

Saleyshi (not sure spelling) is one of the most gifted masseuses I’ve ever seen.

The thing with massage envy is the therapists are very hit or miss. I have been several times and it has NEVER been as good as a private practice person who works for themself. They are usually a stepping stone for new therapists just out of school.

I’m pretty cheap when it comes to massages, but when they had a deal for an hour massage for only $ 35, that gave me the push to try this place out. My massage with Heidi was GREAT. She made sure I felt comfortable at all times. And she helped my back muscles out as well, they have felt better since my last appointment a few weeks ago! I’ll be seeing her again!
The only downside was the front staff. When I first walked in there were about 5 or 6 staff members hanging out and talking. And even though it was a busy day with a special event going on, I had to wait about 15 minutes PAST my appointment time to get called back. The staff also sounded so rehearsed, almost fake. It made it a little awkward when I paid at the end of the visit.
Still would give the place 4 stars since 50 minutes of the 1 hour there is spent relaxing and AWAY from the office staff.

Pro: A free gift card, through work.
Con: Going to a big corporate outfit for a massage? seriously?
Con: Lake Oswego? That’s a loooong way (geographically and psychologically) for snotty in-​towners (such as myself.)
Con: It’s over six months old (the gift card)… will they even still take this thing?
Pro: One of the best massages (by Tyleen) I’ve ever had.
Con that will keep me from coming back: They don’t actually give $ 39 massages, that’s a new-​member gimmick. To get that rate, you have to sign up as a member for $ 49 a month, and then each *additional* massage after the first per month is $ 39. If I was retired or a kept woman that might work for me. If I could even buy a single massage with Tyleen for $ 49 I’d very likely go back.
But the «non-​member» rate of $ 65? As mentioned, I live in town. I think I can swing a dead cat and find a good massage for less than that, with a far smaller carbon footprint.

I have been a member for a few years, and usually have received ok service. I booked a session yesterday and was given an appointment time of 11am. I received a call at 10:15am today, and informed me that I missed the appointment which was scheduled at 10am. The manager, Breanna, insisted on charging me for missed appointment which is half of cost of the massage, and would not admit the scheduler could have made a mistake. No apology was made. The massage envy does not appear to have a customer feed back system for complaints or issues. I am cancelling my membership.