Rumi Simone

WOW. I’ve lived in Lake Oswego for 5 years and never knew about this hidden gem in downtown LO! It’s in an unassuming little storefront, but once you take the stairs to the second level there’s a stunning, well appointed spa. You’re greeted with a key to your locker, a robe and sensi spa sandals… then you’re free to use the steam room (check) or sauna before you’re treatment. I definitely recommend this! There’s a «quiet area» with a waterfall feature where you wait until your treatment starts.
My 60-​minute deep tissue massage with Stephanie was amazing! The massage tables are heated, and when you flip over half way through — the table adjusts to your every curve. Stephanie used hot towels on my back and feet (ahhh!) and an eye pillow and heated neck pillow. At the end you’re free to again use the steam room or sauna (check!), and then use the shower room where you have complete privacy and access to the best Kerastase, Oribe and Aveda products. Seriously the best spa experience I’ve had in a LONG TIME. Go, people!

I don’t often take time to get pampered, but I’m glad I did. The steam room and dry sauna were wonderful. Lily gave an amazing massage with just the right amount of pressure. I loved the sage aromatherapy oil. It was just what I needed! Having a glass of champagne and sitting by the fireplace, it felt so cozy.

I am extremely disappointed after visiting Rumi Simone. I was given a gift card as a birthday present that would included a manicure and pedicure. The actual experience itself was very nice and relaxing however the quality of the manicure is appalling. I visited Rumi Simone on Saturday ⁰³⁄₁₉. Later that same day, the nail polish on one of my fingers completely lifted off the nail and fall off. I was disappointed but assumed it was an unlucky fate and attempted to repaint the nail myself. On Tuesday ⁰³⁄₂₂ just a few days later, the exact same thing happened to another nail. The nail polish is completely coming off the nails leaving a bare unpainted nail. I believe you get what you pay for but in this case I paid a decent amount of money and received one of the worst manicures I’ve ever had. I truly advise using caution when visiting Rumi Simone. It is truly disappointing that my money was essentially wasted as my manicure did not last more than 24 hours.

This place is seriously amazing. If you are looking for a nice relaxing day this spa can definitely accommodate you. I had a side by side pedicure with my cousin here and it was so relaxing. The locker facilities are incredible. They literally have everything you could possibly need. It’s every girls dream bathroom. The steam room and sauna were an extra bonus as well. I would definitely recommend. Everyone was really sweet and helpful. I will be coming back for sure (:

After moving here from Chicago I have tried several salons downtown where I live and was never happy with the cut or color. I called Rumi Simone because they have the INOA ammonia free hair color that I was getting back home and I’m so glad I did. They set me up with Christina who is absolutely the BESt hair stylist I have ever had. My color looks natural and healthy again and the cut is perfect (I’m a long hair with lots of layers girl). She is a pleasure to spend time with and knows her business. PERFECT! Highly recommend.

I had a massage today with one of my best friends at this spa. We had a wonderful experience! I love spas and have been to my fair share all over the US and Rumi Simone is right at the top of my list. The facilities are beautiful and filled with thoughtful touches. From sliding doors for privacy and keeping noise down, to the awesome products they provide for use everything you need for an amazing experience is there! My massage was wonderful as was the service. The complimentary champagne was an added touch. We will definitely be back!

I loved the spa last year and have wanted to return, my friend and I scheduled an appointment for this Christmas break. I called to ck and see that I had gotten the same technician I had last year. At the same time I asked about the Black Friday special they have and was rudely told by the front desk girl that it is not valid until after the first of the year and our appointment was right before that. I asked if that was new since I had only been there one time before, because I know we used it last year and we must have used it after the first of January, very curtly and rudely she let me know with a sarcastic laugh it had been that way for the last 11 years! She also quickly let me know, without my asking about it, that Spa Finder is blacked out during that time as well! I guess she decided that if I was asking about a discount I must be cheap and not really their normal clientele so she needed to set me straight about all the «inexpensive» ways to use their spa. I thought it was extremely rude and judgmental. She has no idea what my income is or if I can afford to come at full price or not! The spa is beautiful and I have been thinking of going back several times but we travel a great deal and spend time out of the country and I haven’t made it back in. Now I am pretty positive I don’t want to go. I find these types of attitudes completely not acceptable. Very disappointing!

It’s my 3^rd time at Simone. This hidden spa is just what is needed in our busy life. They have a sauna & steam room with a very cute relaxing are what I love about this place they have the best products that you can use in the shower and to style your hair after a message. I will decently be back!

Gigi made my day. A Signature Facial with her has the same effect as a week’s vacation in my favorite place She is knowledgeable, gentle and wonderfully kind. I will have to make facials with her part of my routine.
The spa itself is lovely and every staff member I encountered was pleasant, helpful and gracious. These people know how to pamper their clients.

Unbelievably decadent and relaxing pedicure — far and away the best I have ever experienced. Everyone we interacted with from beginning to end was super friendly and gracious — it seemed like they all wanted us to feel pampered. My sister and I both noticed and remarked about how perfect the service was — none of that awkward meaningless chit-​chat you get at a lot of salons, but also no hoity attitude at all. We felt incredibly welcomed and were treated like rock stars with mimosas, tea, water, offers to hang out and enjoy the relaxation room or the sauna. I have paid twice the price more than once for pedicures that could not hold a candle to this experience. Since moving to Portland one of my favorite things to look forward to is trying out a different salon for every pedicure — but Rumi Simone Spa has put that to a stop forever. I am a lifer! I would not dream of going anywhere else for a spa day ever. I just got home a couple of hours ago and I already can’t wait to go back. My only gripe is the music — a little too «new age» for me, like something you would hear while shopping for incense and paintings of dolphins and fairies. I get that they want relaxing music, but I think it would be worthwhile to change the tone maybe to something a little bit middle-​eastern or something like that, maybe even some jazz or classical or something? I really couldn’t stand the music but it was soft and not obtrusive. Once the pampering began it stopped bothering me.

I have been to this spa 3 separate times in the last year and all I can say is WOW! Customer service is awesome, treatment quality is great, and the locker facilities are so relaxing. Every detail has been thought of at this spa. It’s is a little spendy, but totally worth the extra money in my opinion. I’ve been to almost every spa in town and Rumi Simone is one of the best! I highly recommend to friends and family all the time!

The best spa treatments for the money on the west coast. Every single thing about this place is luxurious relaxation and excellence in massage, facial, pedi… You name it! Get there early and savor the steam room :)
Returning to Portland for a week and I can’t wait to book a massage with Jacquie! The facials are absolutely fabulous as well!
Enjoy, bliss out, soak it up!

Erin performs miracles with scissors! I went in for a major cut and she totally made it happen. She did a great job of balancing what I wanted with what worked for my hair and face shape. The salon is lovely, and pulls off being elegant and stylish without feeling pretentious. For me, it’s on the higher end price-​wise for haircuts, but I totally feel like it’s worth it!

Amazing spa! Let me start from the beginning. I had a surprise spa day planned for my husbands birthday at the beach. Unfortunately our plans fell through because our daughter got sick. So I called EVERY Single Spa in Portland. Either they had no availability or they didn’t offer couples massage. I Called Rumi Simone they were able to fit us in with in a couple hours. AND they offered us a couples steam room. The massages were BEYOND amazing and so relaxing! The facility is beautiful and very high end. We will be coming back very soon. Again. So happy his birthday ended up with a spa day. :)

I just love this spa. From the moment you go upstairs to the spa area you are treated to a thoroughly pampering experience. The ambiance, the service and the massage therapists are all wonderful. I had one of the best massages in my life there today… and I really needed it due to the fact that I’m under a lot of life stress right now.
I recently tried going to the ME Spa in Tigard, but found they had terrible customer service and a really bad attitude. I’m sticking with Rumi Simone — I think they are the best spa in the area by far!

I booked a couples massage for my lady and I for her birthday last week. When I called to schedule the appointment, I let them know that it was a surprise and that I wanted to pay beforehand so that the money part wouldn’t take away from the post massage glow for my girlfriend. I was told this was fine, gave a card number and was given a total that already included a 20% gratuity, fair enough.
The facility was beautiful, the products they have on hand, the robes and tea were all amazing. I thought my massage was painful at times, though my massage therapist never checked in with me to see if the pressure was good and didn’t respond to my breathing or flinching. My girlfriend enjoyed her massage and. On our way out they stopped me and asked for my credit card again. With swollen eyes and a foggy head from my massage I handed my card over and asked my girlfriend to wait for me outside only mildly perturbed at having to do this since I thought I had handled it. The woman at the counter had me sign the receipt and said gratuity was already included. Fine.
The next morning I wanted to double check that I hadn’t been double charged since they were supposed to have already charged me. While i wasn’t double charged, I did notice that the total was $ 50 more than what I agreed to when I booked the appointment. I checked the pricing on the website and sure enough, I was over charged. I called and explained what happened, the girl on the phone said there was nothing she could do and would have her manager call me back on Sunday; this was a Friday. Never got a call back. Don’t feel like following up again. Just upset and don’t want to make a big stink about it.
If you are charging for some seriously high end service and hitting it with your super nice facility, don’t screw it up by hiring massage therapists who are not the best and then making it worse by over charging your customers and then failing to follow up when you promised you would.
***Update***
Got refunded the difference with an apology call from the manager. All is well.

I have bad news and good news…
The bad news: my regular massage therapist at a different spa, who I absolutely adore, is on maternity leave for several months. That’s the bad news.
The good news: Today I had an amazing 90-​minute massage from Denise! She perfectly executed a high quality massage and I got every penny’s worth! Her attention to detail, strength, fluid strokes, and amazing skill were quite impressive! Denise will now be my regular massage therapist until my other one returns – lucky me! And, as a side note, my friend had massage therapist Julie today and she said she was quite happy with the service too!
Rumi Simone is my absolute favorite spa and I feel so filled-​up and relaxed when I leave. The environment is calming and uplifting to one’s inner soul. It costs a bit more than other ones spas that I frequent, but it is ALWAYS worth it.
Thank you, Rumi (and Denise!!)! I’m committed! :)
~Julie

This place is one of my favorites, and I will return, however I will never get a manicure there again. My nails were unfortunately ruined, and one nail bed was bruised to the extent that it damaged the growth of the nail. I am waiting for them to grow out but my nails have never been in such bad shape, even after remove of artificial or shellac nail treatments.
I would give them a higher rating but because of the manicure I wanted all to be aware that you are best served to spend less for a manicure elsewhere, and spend more for massages and other treatments at Rumi Simone.

I checked in for massage and was told I could not bring my coffee cup (with lid) upstairs. I thought this was a joke. I asked politely why? I was told «because you might spill on our white sofas».
Unreal…I walked out with no massage and will never go back.

I went with a good friend to try out this spa today since our last experience at my old neighborhood spa unfortunately wasn’t the best. We were up to trying something new so decided to try this one.
We didn’t have any issues with the front desk (as opposed to some of the other reviewers), they were friendly both on check in and check out.
The facilities are amazing in comparison to the one other spa I have frequented in the area. You really want to linger on their comfortable chaise lounges with pretzel munchies. The change room had modicum of privacy, the showers divine as well as the products, the whole environment puts you in a tranquil state of mind. Yes, the price was a little higher than the other place but when you’re already spending quite a bit it didn’t seem to make that much of a difference since the experience was much better.
My massage was superb and the table quite comfortable… the scented oils were great (I chose jasmine). We’re definitely looking forward to frequenting this place more often.