Dobbs Tire & Auto Centers

Damaged tire can’t be fixed. Manager quotes me $ 210 per tire for new ones — my car can only take one size, he says, and this is it. Friend’s husband calls same manager about my tire. Suddenly the manager thinks of another option he can use for $ 156. per tire. Funny how that works. As well, Dobbs will happily drive you TO your work while they fix your car, but they won’t come and get you later. They came and got me because the kid driving me didn’t say anything when I said «please pick me up here at 5 pm». Manager says they’ll do it today, but for future reference, they will not bring you back to the dealership.
In fairness to this dealership, they’ve given good service to me for a headlight problem in the past.

These guys are sharp, friendly and know their stuff. My Lexus needed Struts, front brakes and replacing various stabilizer bars along with an allignment. Just for fun I called both St. Louis Lexus dealers for a quote. They were $ 1,500 to $ 2,000 more for the whole Job. Gave the the go ahead and I picked up the car about 7:30 last nite. What an improvement in handling. Patronize a local, great St. Louis business. I did and very satisfied!

Excellent customer service. My husband and I came in 45 minutes before closing and James was very helpful and accommodating. He initially rotated and balanced the tires on our Honda Pilot but I had him check the vibration I had been experiencing which was gradually getting worse. James noticed that I had quite a few miles on these tires and pointed that out to me. We weren’t currently happy with the Goodyear Integrity tires we purchased from another Dobbs Dealer a few years back — ever since that purchase, I had been experiencing a vibration — I took it back several times but nothing could be found wrong — don’t get me started on that one. Back to the present, after a few questions about tires, James took it upon himself to educate us on the type of tires we should consider for our next purchase. He explained the differences between H/​T and Touring type tires. My husband and I were impressed with the time James spent with us (mind you it was 25 min after closing and he was still teaching us about the right tires for our car). We said good evening and knew we were coming back the next day to get new tires — and that’s what we did. After the tires were installed, i was thrilled with how it rode. My girl was back and she is very happy with her new shoes — so are we. Thank you James. You Rock !!!

Excellent customer service. Noon appointment, got me in a few minutes early, home by 1:00pm. No funny business about extra repairs.

My review is based on wheel/​tire mounting after going in for this several times.
I do all of my own maintenance on my cars (especially track cars), so I generally only need specialty services. I use Dobbs to mount and balance my tires as I go through them pretty often.
They are a little pricey — $ 100 for dismount/​remount/​TPMS service. However, the employees are courteous and take extra time with my expensive racing wheels which is much appreciated.
I believe they use a road force balancer, but I’m not sure if it’s Coates or something else. Waiting room is clean, and the service is pretty quick on a small job like this.

It was okay. Typical oil change place, had I gone 300 feet further to Jiffy lube I would have saved $ 25. A little overpriced, but the staff is great. I guess that is the trade off.
Next time, I’ll get my hands dirty and change my oil myself.