Friar Tux Shop

Excellent service, as I said before. Kind, patient, friendly and very concerned with your needs. Very clean establishment as well… good job Friar.

Walked in with my son yesterday on 06−02−16 to pick up my son’s tux that we purchased, nobody greeted us, two employees working at the front counter with serious faces, not busy with any customers, none of them said hi, hello, anything, until I walked up to them. Then after more people walked in, they got greeted with a smile… Sup with that? I guess they’re judging which customers to welcome and say hi, and which customers not to welcome and say hi. INTERESTING…

This young lady Darlene was a LIFE SAVER and an Angel to my (special needs) grandson and I. His dad was supposed to have his tux taken care of, but at the very last minute was an absolute no-​show when it came time to deliver. That left us with no time to get his tux. But Darlene came through for us and with barely any time made it happen. I wanted to post a picture of my grandson here but he made me promise not to. Anyway, Darlene is the Absolute Best!

I have only one word for my experience at friar tux shop… HORRIBLE!!! My boyfriend and I went here to rent a tux for our senior prom. We had went a month in advance so we wouldn’t be stressing about his tux. We ordered it everything was good at first kind and helpful people were assisting us. Flash forward to our final fitting two days before our prom. We were attended by a rude women named Darlene who you could tell didn’t want to be there. As my boyfriend tried on the tux his slacks were way to big and his coat was extremely small. So they brought him other sizes to try on which actually fit him so we were happy. When my boyfriend got home he tried on the suit once more and he noticed that she had gave him the suit that didn’t fit him properly. Since she messed up my boyfriend couldn’t get he’s hair cut because he had to go back. Which is obviously a huge inconvenience. Once he went back and tried on the suit once more and explained what he didn’t like Kobe (worker)told him there was nothing they could do to make the slacks tighter. The lady Darlene happened to still be working asked if he was going to want the tux still. When he said no he wants a refund because he didn’t like the fit she decided to say a rude comment «well you can go to a department store and buy yourself a 2,000 dollar suit». He spent $ 214 dollars which he can’t even get refunded until a week from now. So at the moment my boyfriend is suitless a day before prom. Thanks so much for your horrible service!!!

Prom Planning in FULL Effect! When I walked in, and saw a crowd of Teens and Parents all there to either pickup suits/​tuxes or get fitted, I immediately thought, this is gonna take a mighty long time especially after having to place our name on a list. HOWEVER we waited no time to see our appointed consultant, Luis whom was SUPER quick, efficient, exhibited GREAT customer service, listened to my requests and got us out there EXTREMELY quick. I am super pleased with my initial experience and the price was affordable.

Beware, buy or rent at your own risk!
On 02-​21-​2016 I went to get fitted and take advantage of the the President’s Day sale that they were having. Because it was a couple of months before the wedding, I asked the Rep if there would be a problem if I were to loose weight between then and the day of the wedding. The Rep said yes, depending of how many inches were lost so he suggested I come back at least 2 weeks prior to the wedding. I asked about the Presidents’s Day sale and at first he pretended he knew nothing of such sale so I showed him a picture of the actual flyer/​poster, he then acknowledged the sale. I asked about the total price with and without the sale discount, it was about a $ 50 difference, I proceeded to pay however he stated that it would be better for me to pay when I get fitted so I asked him if the price will be the same (President’s Day sale price) he said, quote on quote «I will lock your sale price in our database, all you have to do is pay when you come to get fitted», before I left I confirmed with him about the price and again he said «yes, your price is locked, you don’t have to worry about anything. About a week ago I went to go get fitted finally and upon checkout, I noticed that the price was not what I was told so I asked the sales rep (this was a different guy from the first time) He said that he was not sure about the price but that he will ask the guy who initially assisted me to confirm, he said that I will get a follow-​up call the same day. I did not get a call back so I proceeded to follow up myself. Long story short, I spoke with the store supervisor and the guy who initially assisted me and was given a bunch of different excuses. I requested to speak to the corporate office. When I was contacted, the rep was sarcastic and a bit arrogant. He did not care about anything I said basically backed up his employee and used every excuse available. This experience really upset me because I was not buying from the streets or the trunk of a car, I was buying from an established organization. I am not upset about not getting the discount but more at the fact that they lied and they stuck behind their lie. Customer service means nothing to them.
Another issue is that the Bridegroom got the wrong suit ordered (company mistake) and was told that he will get it the day of the wedding. He actually went to get fitted about 2 ½ months before to ensure that he had everything ready and not leave anything for last minute.
I would leave a lower rating if it were possible.

Friar Tux Lakewood helped us with a same day suit rental. I ordered the suit at 10:00am and it was delivered by Delivery Monkey to the hotel early yesterday afternoon. Darlene kept me updated throughout the entire process. Both parties saved me big time as I am in San Francisco Bay Area and there is no way I could have gotten a suit to the hotel in Long Beach on time.
The suit worked out well, looked great. Now it’s time to get it back. Thanks again for the excellent customer service!

I came in with ridiculously inconvenient demands, and the employees treated me with absolute respect and were very helpful. David was my helper and he on site adjusted the size of the jacket I requested as well as the pants that came with them. All of this was done with great manners and a smile as well. Great service and great products to go with them.

First time going in to have a fit and it was so quick and easy and the fit was so good. No problems or anything I didn’t have to second guess I just walked in and walked out it literally took 10 – 15 min. Everyone there is super nice and respectful they make sure that they want you to look good and get good in their tuxes. Once you try everything on it just feels comfortable not to tight and not to loose I definitely recommend

These guys have been around forever– I have never had a bad experience with them– even on last minute rentals they have been great!!!

Quick easy and smooth with no hassle. Eben accomdated to my odd sizes and made sure it was fitting to my satisfaction. Second time coming to friar tux and will come back again. Never disappointed. Jomara and Anastasia were every welcoming and took great care of me. Ask for them

Ordinarily, I wouldn’t bother to write a Unilocal review on a final fitting and tuxedo. Ordinarily, the occasion simply wouldn’t warrant such a measure. But, I am living large because of the tuxedo that Justine, the final fitter, set me up with.
Attending a wedding as a groomsman has never felt so invigorating until I wore that tuxedo at the wedding. I was looking rather unkempt, tired and filthy until BAM – I put this tuxedo on and the world in front of me changed. Suddenly I saw eagles soaring in the background and I heard a guitar riff blaring in my ear. The nation’s debt crisis was now solved, the California drought was a thing of the past, and Leonardo DiCaprio finally won his Academy Award.
When Justine first introduced me to the tuxedo of my dreams, I nearly cried.
«Let me introduce you to the first day of your new life,» she proclaimed.
«Is that… is that what I think it is? Is that really mine?»
She slowly nodded and let out a half smirk. She knew there was magic happening in front of her eyes.
At first when I tried on the dress shirt, the sleeves seemed a little too loose for my liking. Just between you and I, I hate sleeves. They should have abolished sleevery. However, Justine roared back at me suggesting that I received the «slim fit». Additionally, the jacket and vest will be over the shirt which will help with the look that I was going for, which was the shy but daring look.
Justine was a consummate professional in every sense of the word. I gave her a hug as I left to show my appreciation. She whispered that I was going to take their breath at the wedding.
She was right, the bride did end up passing out halfway thru the church ceremony because of the heat. But I like to think it was because of my tuxedo.
I give Friar Tux five soaring eagles out of five.

This place if horrible. If you can avoid having to do with anything from this place I would! All the locations. The Downey location is the worst. Advlvoid you’ve been warned!

Went to Men’s Wearhouse first but the staff was unfriendly, unhelpful and I felt uncomfortable with my choices for the men’s tuxes for my wedding. We checked out Friar’s on a whim, and we’re very happy we did! Anastasia was excellent –very helpful, patient, and friendly. She dressed the mannequins for us in the different color ties and vests we wanted to see with the different tux jackets. It helped visualize what we wanted. All the men then got measured and fitted.
Friar’s is also more affordable than men’s Wearhouse by about $ 60 and even includes shoe rental. I booked the rentals and am hoping everything turns out great once the tuxes come in prior to the wedding. Thanks Anastasia!

Great service!
We came in here for a couple of rentals, and they were extremely professional and prompt. They gave us $ 30 off each of our rentals, which was awesome! I will post an updated review once we pick up our rentals, and see how they fit.

I’m Very Happy with Friar Tux Shop!!! I used them for my wedding and they outfitted me and my groomsmen. Originally I went to the Men’s Warehouse in Lakewood and saw one customer complaining about how they had to do alterations four time on his pants. I left Men’s Warehouse, thinking that I do not want to deal with that kind of customer service.
It was very busy at Friar Tux Shop, but I ask myself if there that busy, they must be doing something right! Great job Friar Tux Shop!!! Jomara, Manager was very helpful. Customer service was high priority on her list. I was afraid of coming in due to some Unilocalers negative reviews. But I did not see anything wrong. Everything went pretty smooth and pretty good.
Suit, shoes, pants, coat, vast and accessories Excellent. So I don’t know what those other people where talking about. So I believe you must discredit the negative reviews and those people, and just say that they just came in having a bad day at work and came with at Bad Attitude to Friar Tux Shop. We all been there. Come On! You know what I mean.
Thank You, Jomara for your services and making me look Excellent for my wedding.

This place is great, I am full-​on last minute which is horrible, but true.
Everytime I visit the employees calm me down and assure me that everything will be Ok, they can work it out! WORD!
And they do!
Suit looked super sharp and I could barely recognize my child.
Thank you for putting up with me. You have GREAT WORLD CLASS SERVICE!

Not happy 45 min wait and pants have a hole, jackets arms too short and wrong color on the shirt! Not good!
Update district manager contacted this morning, and I must say Eric Acuna came right out checked my sons tux adjusted everything quickly!
I will upgrade the stars just based his acknowledging the problem and fixing it quickly!
Thank you Eric.

My dad used to get my bfs their tuxes here in high school. When I got married he had my husband go here. The guys had really nice suits that matched our wedding colors. They have a good selection here. They also have specials so make sure to ask.

I have been using Friar Tux services for over 8 years for 2 security details I work annually.
Dennis and his team in Lakewood, CA are so good that when it was time for me to rent a tux for my wedding, it was a No Brainer where I was going to rent it from!
Thanks Dennis for all you have done for me over the years!