K Nails & Spa

This was my fav place for 2 yrs, idk what happened but they got, just redicules expensive they need to upgrade their staff asap !!!

I been getting my nails done here for the past 2 years and have been more than happy with the service and the unique skills that Hannah has she’s been doing my nails and always makes me happy! I highly recommend k Nails!

–SEE PICTURES–
This place is just awful. I’ve given it two chances over the last two months, and my experience has just gotten progressively worse.
The first time I went, I waited almost an hour. I was there getting gel nails with two girlfriends (they got pedicures). Had I not been there with them, I would have left.
We arrived about thirty minutes after they had opened so it was not full by any stretch of the imagination. My friends were seen immediately, while I waited as the staff spoke amongst themselves.
I understand that not all employees do gel nails, but I sat there watching an employee who did gels work on another customer, finish with her, and I was still left waiting for thirty minutes after that. The nails came out ok. It was rushed, & nothing to write home about. My experienced was soured by the poor customer service but my friends enjoyed themselves so I chalked it up to a bad first impression.
Fast forward to a few days ago. I went for gel nails again. This time I was seen immediately. The one star is for the abysmal work.
AGAIN, PLEASE SEE PICS!
The technician was more than rough. She left my cuticles bleeding and uneven. The blood stains are semi permanent as she absentmindedly sealed them with the clear gel polish. The white French tips are uneven-I’m pretty sure I could have done better lines than this so-​called professional. Now I’m left with sore fingers and nails that any child could have painted on me.
I will not be back, and I strongly suggest you consider going elsewhere. Nail salons are a dime a dozen (even if this one family owns half of them in town).

I had heard from the lady at Q nails that one owner has K, Q, J, and A nail salons in Laredo. They stand for King, Queen, Jack, and Ace b/​c the owners like to play cards. This place didn’t have a sign in sheet, which I think could have helped some of the confusion. My technician was a little rough, but she was under the gun to keep the line moving.