We called ABC for help with carpenter ants. The estimator came out as promised as did the technician. My review though is about the lack of follow up & courtesy. We continued to see the carpenter ants after the treatment which was somewhat expected as there was supposed to be a 2 wk follow up treatment. This is a seasonal home & we wanted to take care of the problem before we left. I called twice to schedule the 2nd treatment. Each time I was told the technician would call back. Didn’t happen. After the 3rd call, which was made to cancel the service, the technician called. Too late to make up for the poor service. I don’t think bait was ever used to eliminate the nest. Yes, he sprayed the windows & the perimeter but usually bait is the ONLY way to truly eliminate the nest(have had previous experience with carpenter ants in our regular home). So ok we’ll do it ourselves as we did with the sugar ants that appeared the day after ABC came out. A little courtesy goes a long way.