Banana Leaf Café

The only reason I do not give them a One Star review is because the food is actually pretty good.
So why Two Star then?
Service is ultimately one of the very worse I have ever had.
I actually went there twice in an attempt to try their food.
First time sat there for 20 minutes and absolutely nobody even talked to me!
The next day went back again and was seated this time and then waited for 30 minutes for food to arrive (granted there was 10 people in the entire place and it was early afternoon so, no lunch or dinner rush going on there).
And then the waiter said sorry I actually forgot you were here and saw you sitting at your table when I walked past and rushed in to get your food, sorry.
Needless to say it was already cold. But was actually pretty good.
So, if your cool with long terrible waits and horrible service the food is not too bad.
Good luck :-)

Horrible experience here. A friend and I came here because we were staying at the riviera and it’s located downstairs. We initially came for coffee and a bagel in their café right outside their restaurant. The pastries and bagels looked like they had been sitting there for quite some time so I opted against the café food and ordered from the restaurant. The service is sooooo incredibly slow. I ordered the BLT sandwich which was mediocre and the lettuce was wilted. I tried to use the check in offer for the free order of spring rolls but they didn’t honor it! The said they don’t allow people to use the Unilocal check in coupons with no explanation as to why! False advertisement! Won’t come back here even if it is convenient.

Went there for late night munchies. Portions were generous and great quality food for the price. Our waiter Joab was happy and friendly. Seemed to really enjoy his job and the people there. Excellent guy.

Breakfast was horrible but the regular menu items were decent. Loved the asian food here.

Well I was about to say «boooooooooooooo banana leaf!» Because they seated me and then told me they couldn’t serve me Bc it was later then they thought. Then they told me It was ok, I could order. And then they told me I had to get it to go. I get it. It’s late. They want to close and go home. Their only saving grace are the free spring rolls with That come with a Unilocal!Check in. Whatever. It’s late. Everyone’s drunk. I’m drunk. Who cares what the food tastes like. Long live the spring roll.

Stayed at the Riv, stopped at the Banana Leaf for breakfast.
I stood by the podium waiting for someone to seat me, which I realized after a good 5 minutes wasn’t going to happen. I got the bartenders attention and asked if I should seat myself, to which she replied that she would seat me.
After being seated and looking at the menu, I wasn’t impressed. Prices were somewhat high for what was being offered. I went with a classic steak and eggs, listed at 13.99, and ordered with the waiter who did seem prompt and attentive.
The steak was grizzly, the eggs seemed «watery», the potatoes were good, sure do wish it came with some toast or something to soak up the egg yoke though.
Here’s where things got interesting/​frustrating/​irritating. I got my check when I was finished. Realizing I left my room without my wallet, being in a hurry so housekeeping could do «their thing», I figured not a big deal, I’ll bill it to my room. WOW, was I mistaken!
I told the waiter to bill it to the room, he told me they can’t, the system is down. He went to get a woman whom I assume is the manager, I told her I’d like to bill it to my room, she responded «absolutely!», then back tracked saying also the system was down. I told her my money is in the room, can she just bill it to the room after the system goes back up, she replied NO!
luckily another patron heard what was going on and stepped in, covering me so I could get back up to the room. I have never in my life been so embarrassed and felt so humiliated!
I will never return to this place and would not recommend it to even the homeless people along the strip! They need to seriously work on their customer service!

Banana Leaf is conveniently located as soon as you step off the elevators in the Riviera Hotel/​Casino. Two reviews here
1-​the breakfast –ham, bacon, toast and potatoes were good, especially the potatoes. They are not oily/​greasy and they have nice crunch. My parents ordered the omelet, and it was huge! they added sausage, bacon, beef, jalapenos, tomatoes, mushrooms, onions and some salsa, it looked really good and it also came with potatoes. No complaints from the folks. Service can be slow, but just like at Wicked Vicky’s I think they underestimate how busy they will be and only have a handful of people on deck taking orders. I can’t blame them if I see them hustling so I won’t be a «b» word and not tip them, that’s just fd up!
2^nd-​the bar area. The drinks cannot be beat, a beer with a shot of 1800 silver (my fav tequila) for $ 5?!? What?! Say it again $ 5??? YUP!!! Where else can you get this for $ 5? If you want to do just drinks, they are a bit on the pricier side (Cadillac margarita for instance was $ 11, but the bartender was not skimpy on the liquor. Tequila shots are $ 3 and my grey goose with cranberry was $ 9.00. They have some couches with tables on the side if you don’t want to sit at the bar, but the bartenders are cool, and funny! One of the managers was given a shot by the customer and she took it like champ! lol gotta love that.

Let me just say that Banana Leaf Café was such a friend to me and my husband and our friends during the World Series of Beerpong (Jan2−4 2015) event.
Having pitchers and buckets and glasses of beer readily available for your liver ALL freaking day; with a hint of hard alcohol here and there… You definitely realize at the end of the day that…
1.) daammnnit my head hurts; i haven’t eaten all day
2.) omigod it’s already 4pm and we haven’t even eaten!
3.) it’s 3am i’m so tired i want some food
Banana Leaf then comes to the rescue.
I kid you not; we were at the event place the whole day pounding on alcohol like we’re back in a frat/​sorority party in college.
Banana Leaf had good enough selection to keep us sane.
I especially liked their
*FRIED RICE with Chinese sausage and Beef
*Beef with Broccoli
*Country Fried Steak
*Even their freaking Waffle was yum.
Loved the service too. Great and Friendly Staff. Fast Service.
Minus 2 stars because… that one night i had a massive headache; my husband called from our room (take note we are staying at the same hotel as this restaurant) to order in so he could just pick it up.
He was put on hold for 15mins. only to find out they don’t do pick up orders.
My husband had to order his meal and «my» requests; scarf his meal down by himself; and get the rest of the orders packed up to-​go? how mthrfckng LAME is that?

What a surprise to find this place inside the Riviera. The war wonton soup is an absolutely fantastic way to end an evening. Make sure you ask for Joab as your waiter, he is the best.

So I was looking for somewhere close to eat some good breakfast worth the price and one of the employees at the hotel, Riviera, highly recommended Banana Leaf’s steak and eggs breakfast.
Checking the reviews online here were all on their bad customer service and not so pleasing food. Only part correct about that review was possibly the slow customer service. Upon sitting down, it took the waitress close to 20 – 30 mins before she took my order and drinks. No water was served before that mind you. Food took maybe 5 – 10 mins to come out. And the waitress was not prompt on refilling my soda I had ordered. The food was cooked to perfection and the portions were good.
All in all, I’d have to say that even though the customer service is pretty slow, the good food doesn’t really make up for it. Maybe if there wasn’t that many people it’d better but I dunno…

What happened to good quality customer service?
IT DIED HERE!
I apologize for interrupting your dinner and conversation with a fellow coworker to be seated. Hence the reason we left no tip due to lack of service. Hope you took something from that.
I doubt it though…

Pretty good place to come and grab a bite to eat. The service was great and when we checked in we got free fresh spring rolls. Nice! The Philly cheese steak is decent with fresh fries and the waffles are fluffy.

Its coffee and cookie time
Its coffee and cookie time
Its coffee and its cookie time
Where it at, where it at?
There it goes, there it goes
Its coffee and cookie time
Its coffee and cookie time
Booom Ya. There it is!
And its only coffee time for me. Without my daily cup, just stay away from me. Or its going to be Angel and the terrible horrible no good day. Wandering around The Riveria I noticed a 24 hour resturant with a small counter with coffee drinks and pasteries. I couldnt pass it up. The line was must shorter than the other coffee station, and this one looked better. And I had a coupon for 3 free Almond Cookies from the hotel coupon booklet.
Lav Azza coffee from Italy. $ 3.19 plus tax for a small 16oz cup. The coffee was nice and strong, the way I like most things in my life. Creamer and sweetners were offered to the side for personal taste. They also offered Italian sweetners to add to custom drinks.
4 Stars for the coffee only. I didnt eat anything, exept an almond cookie, but their pasteries looked good. But all I need is just my coffee to start my day off right.
There is also a 24 hour resturant attached with Asian Fusion we never at at.

Only reason this gets 2 stars is because the bartender was awesome and drink specials were off the chain. What ruined my experience was the watered down wonton soup. Tasted like a nasty filipino soup (which is totally nasty and lazy way to make a pseudo broth). The entrée kung pao was way too spicy and seasoning was mediocre. Only good thing on my meal was the rice. (Which I didn’t eat more than few spoonfuls).
ON A EMPTY RESTAURANT FOOD TOOK AROUND 35 MINS… WTF?!

stopped by this place for a quick bite to eat before heading out to XS! We walked in and got seated right away in the «patio» LOL which is actually just a space that is right by the casino. We got waters and after checking Unilocal,we got a free Unilocal check in of spring rolls!!! …but they were not spring rolls, they were eggrolls
Anyways, for an establishment that is in Vegas, I did not want to try anything Asian on the menu … because they would probably butcher it. I got the breakfast burrito which came with a side of green verde sauce and sour cream. My friends got the wonton noodle soup, Chicken club sandwich, and the chow fun. The breakfast burrito was very hearty and pretty good but i only finished half! My friend said the wonton noodle soup was okay but it looked like it barely gave her any noodles just a lot of soup. The chow fun actually looked pretty good from where i was sitting but my friend said it was just alright and he finished all of it! The chicken club tasted fresh and the fries were crispy.
Most of the stars are for the very friendly staff who tried to accommodate us as much as they could. Our waiter told us that we were welcome back anytime and that they were open ²⁴⁄₇ and breakfast started at 5:30am.

This place is hideous. My boyfriend ordered a fried rice. The fried rice was just rice, soy sauce, raw onions, lots and lots of raw onions, green onions and bean sprouts. It came cold. What a disgrace. The waiter took his plate and told him that he shouldve said no onions. HE WOULD HAVE IF IT WAS ON THE MENU IN THE FIRST PLACE.

Not bad. After a lousy experience at the wicked Vicky across the way… I came here. Pretty standard Chinese food. Had a egg drop soup, chicken fried rice, and a Sapporo beer. Food was decent service was nice. Was pricey though. Roughly $ 26 for 3 items. Can probably find cheaper Chinese food else where with half the price. But if you are staying at the riviera and too lazy to leave this place is not bad at all.

Surprised at the poor reviews on here :/​I only have one meal to use as an example but it was very good! I was the only person there at 5:30 in the morning getting some breakfast, the potatoes and steak were both two of the best I’ve ever had. Under 13 bucks, and you get a coupon for 15% off when you stay at the Riviera. The hostess say me immediately, food vane in under 10 mins, and check came as soon as I asked for it, no complaints here!

Located at the Riviera, this spot was nice to sit at the bar where you could see everyone going by, have an adult slushy drink, and maybe a bit of Asian.
I would not recommend the walnut shrimp. It had way too much creamy sauce going on there — completely drowned the ingredients.
The eggrolls/​spring rolls were pretty good, and I liked the egg drop soup though. Nice for a quick and light snack.

I woke up hungover and stumbled here while staying at the Riviera.
I made it just in time for breakfast. It was 10:30-ish and they stop serving breakfast at 11… so I felt like I got a lucky break.
I waited for awhile. They have a sign that says ‘Please to be seated’
I waited so long that I just grabbed myself a menu from behind the counter.
I finally gave up and walked away to the depressing ass food-​court.
Round 2: Me and some buddies were hungry and I wanted to at least give this place a shot. Plus the Riviera supplied a coupon for 4 free spring rolls with an order of an entrée.
This time we were seated.
The workers around us buzzed around looking busy as hell. Even though all the rush wasn’t necessary. Seriously.
The food was good. We all ordered something different and we all shared it… BROMANCE!!!
We had a wonton soup, chow fun beef noodle, kung pao chicken and chicken fried rice. Again, the food was tasty. Nothing bad. Except those spring rolls tasted terrible and greasy.
The place was not that full. They had like 5 – 6 people working and it took forever to get our bill.
I had a heavy hang-​over and I kept trying to flag someone down. But every time I looked for a worker, they were always busy walking around… like… what? How do you look so damn busy like your life depends on it that you actually don’t get anything done?
It also doesn’t help that the lay-​out of this place is pretty bad. It’s very open and right next to those loud-​ass slot machines, so in case you need some peace and quiet… don’t eat here either.
My buddy told me to sober up so after like a 10 – 15 minute wait, I walked away and had my friend cover my bill.
I wouldn’t recommend this place and I would just take my business elsewhere. Hell, even the food-​court would suffice. At least it’s quicker.