Chipotle Mexican Grill

It’s Chipotle. Solid food for reasonable prices. I like that I can get a tasty meal that is healthier than many of the fast food options. The Lake Mead store is clean, the food as expected, and the employees friendly.

Good, convenient location right off Lake Mead and US-​95. I sometimes stop by here on the way back from somewhere north, coming off the Lake Mead exit going southbound on the US-​95.
Parking is kind of a pain sometimes, especially since there are blind spots created by some curved areas and they are kind of tight curves for larger vehicles.
My usual order is a burrito bowl with extra white rice, black beans, half chicken half steak, mild and hot sauce, extra corn and sour cream, cheese, guacamole (sometimes — depends if im FEELING it that day), and lettuce.
Service is amazing. One day, they ran out of both steak and chicken. So myself and another customer had to wait a few minutes for one, then a few minutes again for another. After I finished ordering and got to the end, the manager of the store said my meal was free because i waited so long. O. o wot? Here im standing here with my credit card out already… Lol The staff is super nice, not just because of me getting a free meal.
Still come to eat despite all the recent news going around xD

I liked Chipotle at first, but after this previous experience it ruined it for me. The guy with the dreadlocks has the worst customer service I have ever seen. I was paying, and very, very low he asked me if my order was together (with someone who was ordering at the beginning of the line). Because of his mumbling, I assumed he asked me if it was to go, and I agreed and told him yes, it’s to go. He gave me my total, which was 18 dollars and some change and when I got my receipt I double checked it and saw he charged me for another bowl. I told him it was just my burrito, his attitude was very foul. Instead of trying to fix it in a positive attitude he told me as if I’m annoying him, «I asked you if it was together.» And turned around to call for a manager to void the order. Being that I work in customer service, you should never make a customer feel bad, or be rude about a mistake. It ruins the entire experience. Customer service isn’t for everyone, especially not for him .
And food wasn’t good… it wasn’t flavorful. Definitely going to Canes or Arby’s next time.

Everything is good here, and portion sizes are huge – come hungry. All the people who work there are awesome.

By far the worst Chipotle I have ever orderd from. Skimpy portions. Soggy Pico de Gallo, BROWN guacamole. Incorrect orders with pathetic apologies from a manager who seems to be a French fry or 2 short of a happy meal. I will not be patronizing this Chipotle ever again. In short? They blow. Suck. Don’t go. Go to In-​n-​Out or Cane’s. Don’t waste your money here. You might get sick. If I could give 0 stars that’s what I would do.

Was very pleased with this Chipotle on Lake Mead. The employee’s were servicing the customers in an efficient manner and not standing around like a previous Chipotle I had commented on. At this location the food was very good, tables were spotless and had an outside eating area also. Have been back twice now. Good job!

I love this place. In fact before I bought my house, still in the area, I intentionally moved into an apartment to be near a Chipotle. This location is the best. The food is ALWAYS fresh… even before they close the food looks fresh and hot and full… they’re never scraping the bottom of the container… and the moment you think they are they reach back and pull from the heavens a brand new hot container of Barbacoa… or you see the guys in the back tossing that delicious cilantro and lime rice in a giant bowl… I order the same thing… always…
A burrito bowl… extra scoop of white rice… no beans, fajita mix, barbacoa, sour cream, and cheese… i always get mild, medium, and guacamole on the side and i always get a small quesadilla cooked nice and well done… i top all of this off with my favorite apple juice ever… Nantucket Apple juice… the people here are always pleasant… when i come the line is normally long but i don’t blame them… i blame people who don’t have their order ready or wait til they get to the front and then start asking questions… i liken this to the Starbucks of Mexican food… people who know what they want KNOW WHAT THEY WANT… others seem confused by the cafeteria like line… but eh. they’ll get use to it… because it is amazing food.

I am extremely disappointed in this chipotle. Over the course of a couple months, yes couple of months (my husband loves to eat here) we have had bad experiences everything from fountain machine not working, running out of meat, soggy chips and now pure brown guacamole. The worst part about this is the manager told me it’s not avocado season and that’s why it’s brown. funny cause I can buy avocados for my restaurant and they aren’t brown!
Oh and not to
Mention we waited in line for 15minutes. and no the line wasn’t long they only had 2 people working the front kitchen line. Bravo chipotle!

Great staff. Always friendly with smiles. Always eat at this location they also have great music too.

Seems like no matter what store you go to, there is always a long line. I like to chit chat with neighboring patrons until we get to the check out. This helps ease the wait times. Love the barbacoa burrito, the chips and guacamole.

Pretty confused about the hype surrounding this place. I can appreciate the non gmo claim to fame and the vegan options… What I can’t appreciate is their staff. I’ve never been here before and had no clue how anything worked. I mentioned I’ve never been and that I was vegan and no one explained anything to me. I chose the salad… They threw lettuce in a paper container and told me to choose from the options in front of me… I put some black beans, peppers, pico, salsa, guacamole. Yeah nothing fabulous… They were rude and sloppy with the food preparation. I will advise everyone to put the salsa and guacamole on the side because the over do both tremendously… Picture below. The company I was with made up for the shitty service and lack of appeal. The first bite you take is with your eyes… Get on the ball chipotle. I will give it another shot after I get a regular to explain how everything works since their staff sucks.

This is by far the SLOWEST chipotle I’ve ever been in and the least customer service friendly. From now on we’re driving the extra 2.5 miles to another location.

I love this place. It’s clean healthy and the staff here are always amazing. I love how fresh my food is. I never feel like I’m getting the old meat and limp lettuce no matter what time I come here. Thanks to the founder and making this place so good

Waited 10 min for chicken when they ran out. As I am halfway through my chicken bowl I discover pieces of RAW CHICKEN. My husband and I ate raw chicken from this location! I am disgusted! Now I have to worry about possible e-​coli and salmonella!!! Thanks alot!

While I applaud your efforts to clean up your menus, I am completely disgusted with the way the employees treat others. Case in point, while driving up to you restaurant, last Thursday, your employee gunned past me to cut me off and hit his breaks, at the red turn signal, on Rock Springs. This caused me to hit my breaks, and have my groceries spill out of the bags. The light turned green, and off he drove into the parking lot and walked right on in to work. I took a picture of his car, because he needs to be made aware of his careless behavior. I chose to go to In n Out burger, instead. I am keeping what I would really like to say out of this only as a professional courtesy to your company. I will not step one foot in this location, ever.

The food is great, but I have to tell you this place develops long lines during non peak hours. Management does not staff the line properly for efficiency. I have been standing in line now for 20 minutes and haven’t made it to order yet. The line is to the door and there are only 2 people preparing the food. Manager is nowhere to be seen.

When you go to a fast food chain like this, there is really only two things you are looking for. Is the food good and was it done correctly?
The prices were fair, no different than any other place.
The service was nice. IT was quick and easy. I’d go back if I ever was in the area

I love chipotle. I love everything about it. I am so happy that chipotle has the sofritas. It’s a life saver. I enjoy this chipotle the best in my area. They are always very sweet and get the orders right. The location was clean and fully stocked with supplies !

Get In My Belly!
I know you won’t believe me when I tell you that I just recently started discovering the insanely addicting burritos here! Wow! The fixings are so tasty, packed with flavor and all of your favorite toppings.
Warning: Not for the Carb haters or the OCD calorie counters.
Flour tortilla filled with your choice of beef, chicken, pork, beans, rice, cheese, guacamole, sour cream, salsa or pico… Nom Nom Nom. If you’re not feeling the whole ginormous 800 plus calorie burrito concept then skip the carb loaded tortilla and opt for a bowl or just share the burro because it’s HUGE!
Speedy service, cheap, long lines at lunch time but they go by quick. Yummy-​go now!

Chipotle never disappoints me !
Only compliant today was that they didn’t have any brown rice and I think they were short staff too Cus the line was so long.
Other than that. I love chipotle!