CiCi’s Pizza

We enjoyed our meal, the pizza was soft, salad was fresh, soup was warm on a cold day, tea was good, cinnamon rolls were best, brownies a little under done. Wish there were more veggies and toppings on the pizzas. Left satisfied, friendly staff, happy children playing, happy group sitting next to us.

This location is the closest to my house, it’s a pizza buffet, you can’t screw it up too bad. The service is inconsistent and other patrons can be bothersome. I think that should of maintained whatever customer service they had before but they seem to play favorites with customers. We had to get our own high chair, which was fine but another party they doted on, got their high chairs, moved other chairs out of the way and went the extra mile for them (it was busier when they showed up). I don’t like how they conduct managerial tasks up at the front phones. I’ll keep going here as its not a badly priced and the pizza is good.

From the time you walk in the door it becomes amazing!!! A friend of mine asked me if I would like to go to a $ 5.99 pizza buffet, I thought yeah, right would be a fast food dumpy place. When walked in the door we were immediately welcomed very genuinely. My friend immediately commented about the cleanliness of the dining area. For $ 5.99 the buffet was very good, the deserts outstanding and everything very fresh. The manager Trevor is amazing with both customers and the staff. The floor server Arlene was beyond fantastic. I thought this would be a one time visit, but will be returning to this $ 5.99 pizza buffet!!!

Upon entry I was greeted with a smile by almost every staff member on duty. Manager Kim and staff members Brianna and Trevor were at the counter. When I advised two adults and two children Kim asked my kids ages and explained they would be free due to age. They even added our military discount. During our dinner services I watched staff clean their food and common areas almost every 5 – 6 mins and even helped each other out without question. When I asked about a certain flavor pizza they quickly made it to order with a smile. I watched staff swap out pizza that sat there untouched for about 10 mins. Replacing it with fresh, hot ones. Their pizza was always hot, fresh, and delicious! Many staff stopped by our table to make sure everything was perfect. We watched the smiles on the staffs faces every time someone walked through the door. Staffed danced to the music with smiles on their faces as if they enjoyed their jobs and their management. Awesome job! You’ve gained a repeat customer.

Food looked like it been cut a couple days ago, pizza was hard, and the brownies were undercooked. horrible experience

I just want to thank Terrance his evening crew at CiCis on Decatur who helped us on Thursday 8÷27÷15.
I made a reservation for 20 plus people so my Cub Scout Den could meet and start the new Scouting year off. The staff was very polite, courteous and helpful… They even had reserved signs on our tables. The pizza was always fresh and hot. They kept the tables clean and always asked if we needed anything. Thank you for a great experience!

People who work there are great, especially management. It’s a great place if you’re broke and the kids want pizza. Not the highest quality, but the price is def right on.

It’s been about a year since the last time I ate at Cici’s and, even though the deal is good and kids would like it, the quality of pizza has gone down.
What bothers me is that some of the music that gets played in this restaurant (as well as other locations that I’ve been to) is completely inappropriate for young children. As we were sitting at the table, I actually heard «Funky Cold Medina» playing. If you don’t know this song, look up the lyrics and tell me if they’re appropriate. When mentioned to the woman in charge, we were informed that it’s the 80s channel and the parents seem to like it. I’m sorry… The children are the impressionable ones.
If I had kids, I wouldn’t bring them here.

Nothing spectacular, get what you pay for. Buffet so I guess they shoot for quantity and not quality. Also the dinning room needs improvement. The one wall looked pretty beat up, looks like someone got happy with a knife. Will go back as it was cheap and when we are in Vegas we are on a budget.

Ok, I completely agree that Cici’s has good pizza for an incredible low pirce! That’s a good thing when you want to eat with friends but you’re on a budget. The thing that bothered me when going to this Cici’s was the un-​professional staff! We came for dinner with our friends {that hadn’t been before} and a worker handed my friend a rag to clean our table while three employees talked and laughed like whatever. As we started eating our plates piled up with nobody to come by and clear them. we watched as the manager slowly cleaned around the soda machine and around the food area. It just seemed by watching the staff that the employees really didn’t want to be there and looked bored and didn’t want to work. Regardless of price I feel that a place should always always be professional didn’t expierence that! Two stars just to be nice.

I am a huge fan of cicis pizza and always have been. Nothing better than a pizza buffet for a good price

I come here when I baby sit. You can feed a ton of kids at once and all kids love pizza. What I enjoy is you can have your own pizza made. If eating off the all you can eat bar is not your thing. And they have wings. Hot mild & bbq and one other kind that I cant remember. But its a nice afternoon out.

Horrible service! The manager has poor customer service skills, never ever again! Don’t bother asking for a higher person he said he didn’t have a number for them

Max from this location was amazing and just because of him I would definitely come back. He was so fun and helpful!!!

After calling two other locations that didn’t honor the online value packs because they are just «corporate offers» I talked to the manager at this location. Not only did he help me find the best deal for my 10 large pizzas, dessert, and cheese sticks… but he also carried it all out to my car for me in the pouring rain. Even after I told him I could handle it. GREAT customer service!

Do not go their they may put in jail for using your own credit card.
Talked to the owner Mike on the phone and he said I was doing credit card fraud
By using my own bank account
I will never go their again
Customers beware DO NOT GO THEIR

Gotta come here if you have kids. It’s a smaller version of Chuck E. Cheese only cheaper because of the fact that its a buffet. Instead of buying a pizza or two for about 15 bucks a pop, you only pay about 5 bucks for kids 10 and under and its only another dollar for adults! Drinks not included of course but even with that its still a good deal if you are on a budget.
Now for the food. Ehhh… its alright. But to a kid, its all good! You have a little something for everybody like salad, pasta with your choice of alfredo sauce or marinara, chicken noodle soup, breadsticks, garlic knots and of course pizza! They bring out different kinds once some of the ones that are out are low. Dont like what you see? You can actually request a pizza to be made and they will bring it out to you! They even have desserts like cinnamon rolls and apple pie pizza.
The times I have gone here were when they had customer appreciation day where it was only 2.99 per person. The other times were when they would have lunch specials which are only 5 bucks a person.
Some bonuses are that they have a couple of flat panel LCD’s which they usually show the big game if it applies. There is an arcade room towards the back which includes an air hockey table.
Service is decent here and it should be based on the fact that you serve yourself. They usually do a good job of cleaning up any of your excess leftover garbage on your table so be courteous and leave a buck or two for tip.
All in all, this place is a good place to take your kids so you can save some money. Its just that I always have that im full but ate what I really didnt want feeling. Hay, as long as the kids are satisfied, as a parent, that means that you have done your job even though you are sacrificing your own satisfaction.
Unilocal 2014 365 Review Challenge #139 «Do it for the kids»

This place is great for families and large groups. Also great place for quick eats for lunch or dinner They always have a variety of pizza on the buffet but if you do not see your favorite pizza they will make it for you. The employees are always friendly and helpful at this location.

I came here because I kept seeing their commercials on TV for their $ 5.00 September buffet and since I was in the area I decided to try it out.
Let me tell you, the commercials were misleading. I thought there was going to be a long row of pizza. Instead it was a small little section of pizza. I kind of liked it this small because sometimes the big buffet can be overwhelming. The best part is that if you don’t see a pizza you like, you can ask for a specific one and hey will make it for you and deliver it to your table. How awesome is that???
I’m not a huge fan of pizza (only because the ones I tried hasn’t really been the one to say «this is the best pizza ever) and I cant say this is the best pizza I ever tried nor is it the worse. This is a good place to fill up on pizza on little $.

So I’ve been here twice within 3 days and not because I wanted to. I’m not a fan of buffets for my lack of self control. LOL Monday I brought my daughter and her friend for lunch. Immediately you are greeted by all the employees «Welcome to Cici’s!». Pretty nice little greeting I must say. The girl at the cashier asked «how many» and I said 3. As I started to ask about the child rate she handed me a receipt that said 3 adults. I simply asked her what was the age for the child rate. She in turn asked me how old the girls were. I replied that both of them are 11 and in passing asked «oh is the age 10 and under» and she replied back «no its 11 and under». She proceeded to look past me to help the next customer and I shook my head and decided to just dismiss that whole convo. Challenging stupidity doesn’t make for a good lunch with my girls.
We quickly found our seats and the girls were up and at em. We each grabbed a tray. A couple of the dishes I picked up were dirty so I just set them to the side. The pasta is one of my favorite simple things however when I got up there the pasta needed refilled. I asked the girl behind the counter if they knew their pasta needed refilled. She replied «yes» and continued with her pizzas not even headed to the pasta to see what I was referring to. Instead she addressed some «regular» customers behind me-​hence the immediate dismissal of the question. Kinda awkward to say the least. Finally 10 minutes later it was refilled. Sigh.
They serve pasta salad, salad, soup, corkscrew pasta with red and white sauce, breadsticks & garlic knots, a plethora of pizza and a few dessert options. Their food is what it is… a really cheap family buffet. With that said the pizzas leave a lot to be desired, don’t have much cheese or meat, have a lot of dough but is all good for the carb-​evore in you! This place really should be named CiCi’s CARB Buffet! Its a bread lovers dream! You seriously need to put in some cardio time after eating here.
The place is pretty beat up. The walls, floors and tables are scuffed up and chipped. Its definitely a place to bring all the children and your neighbors children. You can tell they all have been here! LOL There are TVs mounted up high that had children shows on them. You cant hear the sound so I’m always not sure why restaurants even bother. There is a small arcade in the back that the kids love. There’s a community board that has a few things posted but looks all greasy from little hands touching it. Another dirty detail.
Now while the girls were spending their couple dollars on the arcade I was checking in on my handy dandy Unilocal app on my phone. While I sit there and observe the chaos around me, my eyes found there way up the wall in slow motion… Eeek! The Health Department grade! Like an elephant in the room-​how did I miss it when it was right in front of me the whole time I was eating! I can say I’m not surprised however at the same time I’m not even sure if I had ever seen a C Grade in person. Hm. That’s right Graded a C! Thank goodness it was after we ate because that is a sure turn off to me regardless of the details. I do watch Restaurant Impossible! LOL
On a side note, at the end of our meal the manager came over to ask if everything was to our satisfaction. I decided not to bother to inform him of the awkward and lazy service from his employees. I think the place is run with super young people with lack of guidance possibly. He was just a baby himself-​or I’m just old. I beg to differ. LOL
Needless to say, I will not be back anytime soon. This is only a «when I have to» place to eat — category of Chuck E Cheese. LOL. I will for sure be checking the grade next time though with curiosity of an upgrade! ;)