FedEx Office Print & Ship Center

Just needed a few copies… so I came here because it’s closer than The UPS Store. No counter space, no staplers, (all things provided to customers at The UPS Store), along with no customer service; It’s non-​exsistent here. Seriously, the girl behind the counter made me, a paying customer, wait until she finished scanning in packages someone had dropped off. I was the only customer in the place, and I stood there like an idiot waiting to pay for my copies and envelopes.
Way to go FedEx Office. You lost another customer today.

Don’t bother. Rude and would not accept my pre-​paid for box because it was «single walled». They were willing to sell me a double walled box for $ 30.00+. Scam. Such a rude gentleman and I use that word loosely.

Today I used FedEx office to drop ship a package the man working the counter was very kind and courteous he was more than helpful and help me with all the complicated situations and questions that I had I’ll definitely be using FedEx office again

Less then pleasant guy to work with this morning and saw him being rude to 3 other people as well. Before us he kept interrupting a guy and the guy asked him nicely to just listen to him so he finally did and the customer was right.

Service today was ridiculously slow, and hardly the first time. I’m headed elsewhere. Bye, Felicia.

This is only for customer service here at this location. They have 0 customer service skills. Its as if you’re imposing on their time. Excuse me, I don’t think so.

Today 05/​27/​2015 I walked in to a FedEx office at 7170 N Durango Dr #120, Las Vegas, NV 89 149. I arrived at this location at about 5pm and upon entering the store I was not greeted nor was I acknowledged In any way. That being said I proceeded to walk to an employee standing at a computer at the front desk (John). Where I waited for about 5 minutes before John in a very rude tone asked me what I wanted. Brushing of the extremely hostile attitude of John I proceeded to tell him that I had a few parts of a firearm I needed to send off to get refinished (Slide and Barrel). John quickly snapped back at me making me feel as if I was an idiot for trying to ship peices of a firearm, I tried to explain to John that it was not illegal to send parts of a firearm and that I had done it many times before. After a few minutes of John misinforming me that it is only legal to ship parts of a firearm if they are being sent to the distributor for repair, I asked if I could speak to his manager. As the manager (Ted) walked over John began yelling across the store to Ted about the situation at the counter. As Ted arrived at the counter I gave him the rundown of what John had previously told me and asked if he could assist me rather than John, who was making rude comments from behind Teds back such as «I already explained to him it can’t be done» and «if it’s not going back to the manufacture we cannot help you». As I spoke to Ted he agreed with me that it was okay to ship parts of a fire arm so long as it is not a entire firearm. We both agreed that it was okay to ship. John began yelling at Ted telling him that he needed to call the «hazardous material hotline» as he called it before he helped me. At this point John continued to scorn Ted for helping me telling him «this is your store so I don’t really care, as long as I’m not involved». At this point Ted and John began arguing back and forth, eventually Ted decided to give the «hazardous material hotline» a call like he wanted to prove something to John. Ted then asked me to put the hotlines phone number in my personal cell phone so that he could speak to them on my phone! (This is where I drew the line and decided to take my business elsewhere where I was helped without issue.) Due to the way that the employees at this branch rudely handled this situation I will never use fedex for anything in the future and I will also inform others to do the same.

I went in around 7 pm and Sheree was fantastic helped me with a package because a friends of mine needed her medication immediately I did ground shipping which was reasonable and my friend would get her package the next night.
Sherrie, was polite and organized and efficient I will definitely go there again for the personal attention, thank you and keep up the good work.

This is what I needed:
Two wooden rings being sent back to the artist with a check. These are extremely sentimental items that I needed refinished and sent back to me.
This is what I asked for:
I’d like to ship these, and pay for the return shipping please.
This is what I got:
The young man looks at me confused and says «rings?» I say «yes… Rings.» So he responds with a quizzical look with a half smirk (like IM the idiot) and says «return shipping?» I say yes, he says «you want to pay for it?» I say yes, he laughs and rolls his eyes and responds «I guess I can do that» He throws down a flimsy cardboard envelope. I asked, «can I have something with some padding?» He said «I don’t know» and looks to his co-​worker who seemed to be a manager, and also rather busy. The manager said we could use whatever we liked and continues with business. I am literally the only person here, and they are acting like they are busy. Then the young man helping me asks for the address which I give (it’s a Canadian address) and he doesn’t understand the zip code. Spends the next 10 minutes looking for it after telling me I was wrong and that it wasn’t a zip code, for his manager to tell him the zip code was exactly what I had just said. He replies with sarcasm saying it’s not going to work but he’ll try again. To which he does and tells me «it’s doesn’t work, sorry.» And I just say «well forget it then.» And he says «maybe you’ll have better luck at ups.»
Good hiring job fedex. Don’t go here. It’s a joke.

By far the WORST shipping experience ever. There were two people in front of me, each with one envelope and it took more than 30 minutes for them to get to me. Not only this but the Manager of all people asked the woman behind me what she was here for before even taking a single glance at me. The employees here are incompetent and unhelpful. Go to a different FedEx store if you want to make it out before you’re old and crippled.

Its a FedEx. I come here to send faxes seeing as I don’t have a fax machine. The prices are a little high 1.59 a page but they’re not high enough for me to not come back. Its near my house so that makes it even better.

I don’t have many reasons to be here, but once in a while I need something printed. What I need is usually pretty easy like copies so I can’t really say how well they do with jobs, specially complicated projects.
They’re pretty friendly here though. Most FedEx/​Kinkos people look like they hate their life.

After the disaster of an experience with a different Fedex-Kinko’s location, I came back today to my favorite one. I had to print several documents and was able to easily get in/​out by using their Self-​Service Copier/​Printer. All I had to do was insert my credit card, then insert my USB Flash Drive, select the documents to print… and BAM!
See, that was easy wasn’t it? Why can’t their much larger location on W Lake Mead & Tenaya get it right? I don’t get it…
Will I return? To this location, you bet!