Golden River Realty

With all these negative reviews, I was very intimidated with renting a place with Golden River Realty. Little did I realize that the office paid a lot of attention to the little details of my rental property. I’m glad that Corina (I believe that’s her name) always stays on top of things. My rental property had a few issues such as small scratches on the walls but they were fixed almost immediately after I gave the office a call.

I wish I could give less than one star. This is such a shady business words cannot describe how bad these people run this place and I would never recommend this place to anyone. Shady incompetent lairs work here. They have no idea what the proprieties look like before they rent them and they could care less how you leave the place because they will find every way possible to screw you out of their huge deposit.

Fuck this fucking place! Karen Tam is a useless and selfish BITCH!!! May all the bad luck be on her side! May she be curse on all of the wrong things she has been doing! You should be sued for everything! You should even have a busy running for all I care! You are very unprofessional and play favoritism. I hope everybody doesn’t do business with you and your horrible staff!

I like golden river because Karen and the staff are very friendly… I did not have a good experience in the beginning but they seem to stay on top of things as far as all the problems with the rental but it takes a while but it’s not there fault it’s the warranty companies, I don’t like the fact that they have So many different people working there but Karen has a good heart and hires students so they can have extra cash which we know students need they are not perfect and it is kinda unorganized at times but I wouldn’t call them slum lords they worked with me and my credit problems and gave me a chance Karen is a very nice lady

I wish I could give this place negative stars. The most unprofessional, unorganized property management company I have ever done business with. This place is the definition of slum lord real estate. They will get robbed and charge you back rent that you already paid. Nobody speaks English and they are just really stupid people. Their entire family works for the company which should tell you how shady this place is. The worst of the bunch is Karen Tam. She is pure evil and shady. She says one thing and will screw you over. She is a terrible business person and expects the tenant to come out of pocket when things break and will not reimburse you. Don’t waste your time unless you like living in a third world country. In all honesty this lady and her company will be reported to the BBB.

I rented with them for about 4 years out of sheer convenience to me. During that time the staffing changed more than I could count from year to year. Within the first few months of renting from them I learn to pay my rent online because their office ettiquette was poor. Smiles, hello’s etc… were of low frequency. It was a challenge getting repairs done mostly due to language barriers. But even that didn’t bother me too much until within the third year experience structural problems with the house/​leaks that costed me greatly. The structural problems I learn to tolerate for the last 2 years even though they been out photographed the item it was never repaired. The leak I experienced went on for nearly 6 months cost me unimaginable funds for a water bill. I moved out with a sour taste in my mouth… I left their property in great condition and still had to threaten them w/​legal action before they gave me back my deposit about 4 – 5 months later. They simply asked me why I didn’t continue to remind them that they had my money. …

If I could give no stars, I would! rented a property from this place and all they did was ignore us! when we rented the place, it was a mess! crayon all over the walls, broken/​loose tiles, damaged baseboards. they promised they would fix all of that and put in a new dishwasher, put in new screens, fix the sprinklers, and much more and it never got done!!! I talked to the lady who runs this place and she have me the runaround also! So surprised that this place is allowed to operate. The people who own the house finally came to their senses and changed property management. I am so happy we do not have to deal with this lousy business. BEWARE!!!

I submitted an application yesterday and at this point I don’t even want to rent from them, the Listing agent is J Ki Wong and she is VERY rude, I called her this morning wanting an update on our application and she was just nasty, she said she left a message for the landlord telling them we have a lot of collections on our credit report which is true but it’s because of medical bills, no evictions, no bankruptcy, no late payments on Rent of utilities, both my husband and I have good jobs and rental history, and last time I checked that is what really matters at the time of renting a home… anyway, I would stay way from this company and this Realtor, no matter how great the house is, is not worth it… I can’t image what would happen the day I have to call for service!!!

They are very unprofessional. If you are looking to rent go with another agency. They called me from cell phones while they are in their office and the reception is very bad there. They told me that the property would be ready on a certain date then they called me back on the day I was suppose to pick up my key that the place was not ready. A week later and my place is still not ready. Now I have to put my stuff in storage until its ready because I have to move from my condo this week. I had a constructing company look at the place they told me that it would take at least two more weeks to fix that place mean while I got Golden River Realty telling me something else to keep me quite while they keep my money.