Hi Star Auto Center LLC

Great service at very affordable price. Took my car and was happier than I thought I would be with the results, friendly people, fast and quality service.

My wife and I got into an accident while visiting Las Vegas. Mesrop and the team at Hi Star helped us tremendously… from long-​distance!
It was a headache with insurance companies and it was almost 3 weeks before we knew enough about this situation to make a decision about getting our car fixed.
Mesrop was patient and kind. When it turned out that insurance would not be covering our vehicle, he went above and beyond to get our Toyota RAV4 fixed. He not only helped come down on the cost, but also fixed some small prior damage to our car.
We were stressed out having to make all these decisions long-​distance, I was glad to have Mesrop helping us. We were grateful for his staff and their help. Thanks so much you guys. :)

This is by far the very best auto shop in Las Vegas. Mike and Abel are both incredibly honest and talented at what they do. I even bring my cars from Los Angeles for them to work on as well. They are not only great mechanics but they are also more affordable than other shops as well as dealerships by far.

After reading Mesrop Kachikyan comment on my post. I felt it MOST IMPERATIVE to go into Full Detail, since ALL of his comments are COMPLETE RUBBISH AND UNTRUE, First of all, I am NOT a customer of HI– Star; In fact, I DON’T EVEN LIVE in Las Vegas!!! I was visiting my mother when I was rear ended. I came across his AD that states «FREE TOW & FREE Estimate». Nothing is FREE at this Body Shop. All Mesrop Kachikyan cares about is the Almighty Dollar And will go to any length to get it even if it means «Breaking The Law». Bottom line He could care a less about his customers! He came to my mothers house to get the car out of the garage He even told my mother it was Free NO PAPERWORK WAS SIGNED!!!
And It Wasn’t free… He Later Charged me 175 dollars for the tow. And then he wanted me to pay over a THOUSAND DOLLARS IN STORAGE FEES!!! I didn’t bring my car to a storage Facility. The car was towed in to his body shop for an Estimate and An Estimate ONLY! AGAIN «I NEVER GOT AN ESTIMATE»!!! While my car was in his shop he lied on several occasions and said that he was waiting for the Adjuster to arrive, I later found out this was all UNTRUE! Mesrop was BUSY TRYING TO SCAM MY INSURANCE Company and ME, AND WENT TO GREAT LENGTHS TO GET THE MONEY. BUT WAS UNSUCCESSFUL. The Insurance Company contacted my Attorney immediately, and My Attorney called me regarding «THE SCAM». What is most important here is the ‘FACT” that I NEVER SIGNED ANY PAPER WORK! First Of All, It would be impossible because I was NO where near his place of business on the day he FORGED my name on several Work Orders!!! And why would anyone sign a Work Order BEFORE GETTING AN ESTIMATE (If Not 2 or 3 before deciding on who you want to repair your car.) That’s right he FORGED my signature on several documents. Here are the TRUE facts: After my car was towed to Hi Star Mesrop Kachikyan called me at my home in California and stated that he needed my Insurance Information. I gave it to Him BIG BIG MISTAKE, I thought he wanted to coordinate with the Insurance Adjuster. What Mesrop did was Forged my name on 2 or 3 Work Orders and faxed them over to the insurance company DEMANDING THAT THEY SEND THE CHECK TO HIM!!! I never even knew about the 10,000.00, in fact, ONLY Mesrop Kachikyan, seem to know How Much Money was being Paid Out for the claim. Furthermore there was No Rental Coverage so I have NO idea what he is talking about, other than the fact that he wanted to get his hands on that money as well. For over a week he played this game with my attorney and myself stating that the Insurer NEVER showed up and that he was still waiting. We (My Attorney and myself later found out that Mesrop Was lying and that the Insurance Adjuster had been out to see the car within 24 hours after it had been towed to his body shop When I found this out, I was Outraged flew to Las Vegas to immediately retrieve my car and that is when he took the air out of the tires and demanded Ransom money for my vehicle. The DMV was immediately contacted, a case was filed, and a professional handwriting expert will concur that all these variations of my signatures were NOT signed by me. A Handwriting Expert and my mother will also verify THESE FACTS. I only sign my name ONE way and its definitely Not the way Mesrop signed it. In Fact, The Judgement I received in Las Vegas Justice Court is being COLLECTED by the DMV themselves!!! And they are conducting their own investigation on the Business. Above All, Mesrop had the opportunity to pay me back the MONEY IN FULL that he extorted but instead he would rather spend more money on his Attorney. Above All, This Case is still ongoing and A Complaint is being filed Against Him For Forgery. Finally I want to emphasize how Extremely Grateful I am to Unilocal for providing a platform to US to Share are experiences. I Hope by posting this it prevents other righteous human beings from being RIPPED OFF!!!
INJUSTICE TO ME… IS INJUSTICE TO ALL!!!

I have brought countless cars here! They are great and consistent. I highly recommend them and I plan on being a return customer for life.

Oh my goshhhh!!! I can’t believe the customer service they give to there customers it’s simply marvelous they replaced my right side mirror for free I’m sooo coming back. :)

The mechanics at Hi-​Star are awesome. We brought our Infiniti for some brakes and they did an outstanding job. Since then, we have had work done on our suspension and replaced the starter.
Quick, reliable service and they stayed within the quote. David is meticulously thorough and he is very friendly. It’s always a pleasure to see him. David and the other mechanics are exceptional.
Highly recommend!!!

Have been a loyal customer for many years. I bring my car, my brothers car and also my son’s car. I would highly recommend these guys. They are family friendly and they don’t treat you like just another customer but like family. I have never had any issues and I will continue to be a loyal customer.

I had a horrible experience at hi star. I had to get my window fixed and the guy told me it would take eight hours, so I brought my car in the morning at 8 AM and on my lunch break at noon I had to go back because I left something in my car and I saw that they hadn’t even started to work on it! So I went back at three and the car was done and he charged me eight hours for labor when it only took him three hours. That is thievery. Furthermore he demanded that I give him cash and his sign clearly reads credit cards. This is not a trustworthy place to go to.

My husband and I have been a customer of Hi Star Auto for almost 9 years. They are a very honest business. They have great customer service and I recommend for everyone to check it out!

I went there to get an estimate on a paint job and dropped it off right away after getting a quote and actually seeing some of the paintjobs they had done. Price was unbeatable, service was great and fast. Recommend everyone…

My car needed a new battery, found Hi Star on Unilocal and from the good reviews decided to give them a shot. Called them first thing in the morning, told them what I needed, called me back with a quote, happy and thrilled with their pricing for a new battery and labor, drove down and they got me right in, and the service was fast and I was out the door. I’d have to say probably the most straight forward, quick and best experience I’ve had at a mechanic here in vegas, I will do doubt be returning for additional work on my impala. Everyone I spoke with was friendly and to the point, I never felt like I was being taken for a ride. They have very nice calendars you can grab in the waiting room as well. All in all great experience, thanks to everyone at Hi Star.

Great job. Professional service and repairs done on time. Very easy to deal with and would recommend to everyone. Gary was excellent. …

Brought the car in following an auto accident (that was not my fault). I explained the situation and both the owner and manager of the auto body «division» kept asking me «Where’s your insurance check? How are you paying for this?». I explained that my insurance company was providing them with an estimate and I had received the check — which I would provide them ONCE THE WORK WAS COMPLETE!
Both manager and owner kept asking for payment UP FRONT or asked that all payments that I receive be sent to their office. I explained that was not going to be done, as I had to ensure that it was completed in a timely fashion and in accordance with the estimate. Both began to become EXTREMELY RUDE AND COMPLAIN that I was holding up my own repairs.
After a week, the repairs were complete and when I returned for the vehicle… these clowns asked to do other repairs that were not on the estimate and became pushy when I told them «no». Seeing I was dissatisfied, they then offered a «free car wash» (gee thanks).
I would never bring my car here again. I would rather leave it to a guy on the corner with a set of hand tools and a Lego Instruction Guide! Unbelievable…

Did an amazing job on my car and really helped me out since I was on a budget. I recommend this place to all my family and friends

Fantastic experience! I took my Audi S5 in for an alignment and to find out where my car was pulling to the right after its was lowered. Got an appointment the same Say when I called. Eugene did an amazing job identifying the problem and taking care of it. Not only was the shop super clean and organized but they clearly explained the problem and even showed me the issue for myself. Extremely professional and honest which is hard to find these day in the auto repair world. My car feels great, the steering is tight and responsive. I am definitely a customer for life and would highly recomend this shop to anyone in need of honest work. Best price in the Las Vegas, U can’t beat a $ 60 legit 4 wheel alignment.

19 year old kid running through many different body shops with my smashed up «boy racer» car. None of these shops really took me serious and assured me that it would be a total loss. These guys definitely turned my luck around.
I met up with Gary and explained how badly I wanted to save it. Basically was pulling his leg throughout the whole process. He worked with me and did my front end conversion like I asked. Because almost half the car would get repainted, I insisted that we might as well paint the whole car a new color. Also got it done! Honestly believe he’s done more work than my own insurance company in getting everything back together. (Liability).
Thanks again to everyone at Hi Star!

Very professional and honest service. They totally went out of their way to get my car done in time. These guys have earned my business for life.
I have already sent multiple family members here for Mechanical as well as Collision repair. I would recommend Hi Star to everyone!

Hi Star Auto Center ended up being my last resort out of default. I was looking too get my front bumper totally replaces since I wrecked it in accidents few months ago. I started by going too Bumper Medic but the owner told me nothing he could do since not have the right equipment. He suggested another business in the same building couple doors down does auto body repair work. The shop was closed so came back the next day only too find earliest could do the job was the following week. He hated too turn away business but suggested check out HI Star another auto body repair shop in the same building couple doors over. Not only was I looking too take care of my front bumper issue but my car was making grinding noise (hoping had more too do with my bumper then my brakes). Thankfully they were not swamped able too take my car in.
HONEST mechanic. Maybe I have been lucky the last two times or have my own definition of HONEST. Or really is there even such a thing as a HONEST mechanic in this day and age??? Well all I can tell you is my experience and let you be the judge. So went in told them need front bumper replacement and probably be more problems under the hood or not, One of the owners Gary comes out takes a look the damage. I was telling him the things untrained eye or the issues had in my mind. He was very attentive too my words and then was very thorough went over the damage outside and looking under the hood. There could be more structural damage that only way could till once take off the bumper. So even his estimate up front with me not sure be the exact but something close. He first thought was think limited damage only too the bumper! My luck with cars always more then one thing wrong. So went back inside the store sitting in the office getting the estimate. This is WHERE am huge FAN of Hi Star Auto Center. He was making rounds calling different businesses looking for the parts for new front bumper, after market, or rebuilt ones. Really was making the rounds (not only him think might be his partner or dad but both guys were on the phone hustling looking for parts; even calling places in Utah). Any customer appreciates seeing that effort first hand. I did. Once he found one places (my car is older 1999 too be fair not as easy too find parts) only had brand new parts listed the prices (next too him heard the exact price quote) for both upper and lower part. He told me could refurbish the lower part save big chunk of money. The best part was they could get it done by the following day!
I left it overnight but asked them too look into other issues that could be not limited just too the front bumper. Unfortunately my whole brake system was shot too hell. I had too replace the whole thing pads too rotor. Gary called me the same day dropped it off told me the problem quoted me price and told them no way playing around with my brakes. It was my second worst nightmare so not unexpected.
Naturally one can imagine costly job. One that with each problem felt there were HONEST with me. They were scrambling too find the best price and made the suggesting for the refurbish part or had their guy rather then buy brand new. The quality of the work. Awesome!!! I got use too looking at wreck of bumper too really front end looked BRAND new back in 1999 got it zero miles. The whole bottom piece the guy or whoever does it amazing work. You would think brand new part rather then someone artwork. Sure maybe costly job but they even washed my car inside and out when I got it back.
Not sure if you get the best price in town (felt like fair price) all I know you get quality work, service felt like they cared about me then just another customer, on it communication through the whole process, and would got back again. The one thing is you need put certain amount down before do the job or pay the whole thing upfront easier. Well worth it.

I went in for body work on my car last week and was blown away at the results. I talked with Jaime on Wednesday, they got me in on Monday, set me up with a rental car at a killer rate and had my car looking showroom new by Friday.
I wish there was an option for more stars, because these guys deserve it.