KFC

Came here to redeem a $ 5 coupon from corporate for a very poor previous experience when we went inside last time & this time Totally lacking on customer service. How do you leave the drive thru window completely open & walk by the driver sitting in the car and not say hello?! To sit there for 4 to 5 minutes without so much as a hello, go away or kiss my a** is totally rude. Plus they made one of items wrong! Are you kidding me. Come on get your stuff together. And just a tip… completely unsafe to leave the drive thru window open.
I wonder if corporate realizes that out of all of their KFCs out here none of them are above a 2 ½ rating on Unilocal.That should be a humongous red flag for corporate.

This restaurant leaves a lot to be desired when they only have one cashier jumping between the counter and the drive throw. Not a positive experience. To bad because I like KFC but this restaurants needs major help.

6 piece meal came with 4. One of which should have been popcorn chicken. Just go to canes.

Zero stars would be better. Went through the drive thru with only 2 cars ahead. Ordered our food and even had the lady repeat the order. 32 minutes later I arrived at the window. The lady had my order completely wrong (which explains the long wait; everyone’s order must have been incorrect) and got an attitude when I corrected her. Asked for condiments and received none. Cole slaw was extremely dry. Bread was hard. Will NEVER go back here. Something needs to be done. People want a pay increase but are incompetent — can’t take a simple order. SMH

I guess I should have read the reviews before I took the family for a quick dinner meal here.
Ordered an original chicken piece kids meal and a chicken strip kids meal for my two girls. Specifically asked if the meals had to come with the apple sauce pouch since we don’t allow our children to eat from pouches after the whole larva incident. He stated no. You can get an additional side. Great. We ordered two additional sides. We then ordered myself and my husband a meal.
Upon receipt of our order we received two chicken strip meals WITH apple sauce. Great. We didn’t receive the original chicken piece meal and we got apple sauce instead of another side for which they then said you get a cookie, a HARD STALE COOKIE at that instead of the apple sauce. Fine. We took the cookie to throw away later. Aside from my girls food, mine and my husband’s food wasn’t too bad I guess.
Only foul part was later I go back up to the counter, wait 3 – 4 minutes while the front counter cashier AND the drive thru cashier eat their meals on the line. Yes, the same line they serve our food out of. One of the guys stuffs his last bite into his mouth and walks to the counter and I ask him for ranch sauce. I guess there wasn’t any under the front counter because he then walks toward the back counter to look and the original counter cashier says in Spanish, «Dayum, is the B*tch gonna ask for anything else?!» I guess Spanish speaking Belizean trumps him because I understood every word he said. Needless to say we won’t be going back.

Chicken is over priced and was dry. Paid $ 4 extra for slaw. Get home, no slaw. Thanks!

I’m sitting here at Carl’s Jr enjoying a burger even though I was set on having some chicken and gravy. Unfortunately, the workers tonight ignored us at the drive through. Yes they were still open when we showed up, in fact the drive through light was still on and you can see the employees inside. This is the second time this happened to me. The last time was a few months ago, when I pulled up the lady saw me, ran to the back and turned the lights off, with plenty of time before closing. Very disappointing :(

Not only was the service slow, the food was old, stale and dry. After taking it back to the counter, the manager informed me that she had no more grilled chicken and offered a couple of other things. They forgot the sides for 2 out of 4 meals also. The popcorn chicken was made up off all batter with very little, if any chicken. As we were eating, we heard another customer go to the counter stating that she had found a big piece of plastic in her food. The manager told her that she would replace it and when we were leaving about 20 minutes later, she was still waiting! 2 of the 4 employees were outside smoking in plain sight of everyone! Terrible service and food!

Went thru drive thru ordered a 10 piece meal deal mixed, ordered extra biscuits and Mac and cheese. When I got home after paying 35.00 for this lame excuse for chicken I opened the bucket to find 5 drumsticks, 3 thighs, and 2 wings. Seriously no breasts and 5 drumsticks! Called to complain about it to Veronica the supposed Mgr on duty. No customer service experience what so ever. Wanted to know what the problem was and when I told her instead of putting me on hold to find out who made the mistake she started asking her employees in Spanish, little did she know I understood every word she said. Horrible place will not be eating from here again!

Chicken stale wait was long with nobody in the drive thru. Quoted one price and got to the window to get another price. Asked for a receipt and the man at the window got angry with me.

Service was super slow, the employees are extremely rude, and they forgot to give me my drinks. I’ve never had an experience quite like this before where when you get your food and you think you’re done, they slam the sliding door in your face and you don’t even get your drinks bc «You’re in the ghetto, and we is busy with people in here.»

My daughter went to the store to buy dinner for us at 7:30 and I guess my mistakenness not telling her to check the order before driving away.
She ordered a 12 piece bucket, biscuits, two mashed potatoes and gravy, a side of beans and macaroni and cheese.
When she got home we had the beans, Mac & cheese, biscuits THREE mashed potatoes NO gravy and 10 pieces of chicken, mostly wings.
My daughter called the store and they wanted her to bring back the entire order so they could verify that we were telling the truth.
The employee on the phone was very rude and was just short of accusing us of lying.
We took the order back and the manager was nice, verified that the order was wrong and replaced the who order.
I asked if we could be compensated for the inconvenience (it was now 8:30 pm) and she gave us two tiny pieces of pie.
I will find another KFC to frequent even though I have to drive farther!

I’ve been to this location two times and will NEVER go again. I was there before the dinner rush so service should have been quick, yet I had to wait 10-​minutes just to place my order. There was no effort by the counter help to fill my order. In fact, after waiting another 20 minutes, the crew person informed me that they were out of the items I ordered and would have to wait at least another 10-​minutes for them to cook up a new batch. I thought this was fast food!
The manager was clueless, and clearly had no handle on inventory and ensuring they always had all types of chicken available (and to think I was there just before the dinner rush). The manager also seemed to make no effort to ensure the entire crew was up to speed on providing customer service and doing all aspects of their job.
The manager issued a cash refund (she didn’t know how to refund the original credit card transaction) and tried to «fix» things by offering me a free 3-​piece chicken tender meal which I took, but I did not wait around for my order.

Ok Here are just a few of the reasons I would not go here again: (I have been here two times within the last two weeks and each time it was horrible)
1. The quality of the service of the employees is definitely lacking. Then there is the addition that they don’t quite understand me to 100% because of language barriers.
2. The restaurant is very dirty, the floors aren’t seeped and maintained regularly, as well as the tables aren’t wiped off either.
3. Even after telling one of the employees that I find it quite disgusting that there are pieces of chicken on the floor in the kitchen, they were not removed.
4. The food was always cold, and the portions for the gravy etc are a complete joke.
5. The excuse that I received from an employee when I asked her why the door was open (where all of the warm chicken etc is stored) for more then 7 mins! I was told:
I just made some fresh chicken and I was about to put it in there. There is absolutely no reason that door should be open for 7 minutes, and I’m sure that’s a good reason why the food is always cold…

The service at this location is horrible! They state in plain site their drive thru closes at 11 pm, in the drive thru at 10 pm and the staff will not serve you a shuts the lights off an hour early on you while you are sitting in the drive thru waiting for service while you can clearly see them inside putting on their jackets and leaving! Sides are also constantly missing from orders when they do serve you and they don’t offer drinks with your meal and when you pull up to pay they then tell you a drink is not included with your meal!

Lifeless extra crispy wings and what must have been yesterdays leftover thighs and drumsticks in original, served at 10:30am. Its obvious KFC is Yum brand’s red headed stepchild these days.. Seriously I’ve seen high school dissection projects with more appeal than those tortured nephilim inspired drumsticks, does the FDA actually approve this stuff for sale to people?
The colonel must be turning over faster than his bastardized legacy products, if you don’t want an overprocessed pressed chicken patty between two lifeless bread buns you’re in the wrong place, cause the chicken with bones in it isn’t what KFC cares about these days. As authentic as that small government party that doesn’t want anyone protesting their never ending government enforced cronyism.

Their chicken is almost never fresh and when you ask for fresh, the people in the back get attitude. They also try and give you tiny pieces of chicken and pass them as tenders and get annoyed if you mention that to them. Only a few decent employees, the rest are crap. Need to improve food quality

chicken has no flavor and sweet tea smh horrible not sweet at all taste like rust water never again will I come here

Gross everything