Pole Position Raceway

Customer service was great Kennedy and Anysa was very helpful with my 7 and 9 yrs old. Prices are reasonable look for a coupon. Establishment was clean and not overly crowded…

There’s a lot of reasons to like this place, but there were 2 guys not following directions and they ruined our time here. too much bumping had us getting remotely slowed down to a crawl for 3 of our laps then my car broke in a blind corner and they just had me walk off the track without offering the 3 laps I massed while waiting for assistance. Waste of money.

Abs no organization.
Someone was holding a phone to take selfie while driving. Ppl were bumping but no flags
My friend was hurt because those selfie drivers crashed into him
We didnt want to race anymore but they will not offer refunds
Watch out racing here. Ull get hurt

Currently at pole position with family from Hawaii, to think this was on the «to go» list when visiting Vegas! IF I COULD GIVE THEM NO STARS I WOULD!!! DONT EVEN BOTHER WASTING YOUR TIME! They’re rude and inconsiderate! On top of that, when we wanted to leave because they wouldn’t let us race with our group. they told us they don’t do refunds & we had to come back? SERIOUSLY! We’re visiting? Why would we fly back to Vegas to come to this dump!
First time here & such a disappointment! TAKE THEM OFF THE «MUST DO» IN VEGAS!

Staff does not seem to happy and the karts are very unreliable. Every race at least one went down.
Drive an extra 10 minutes to the summerlin location where they have great attitudes and you can race without having to be stopped and switch out karts.

This is why it got 3 stars from me. – Staff could use some «Flair Pins» and actually smile. I’m sure they know most people just go once so, I guess customer service really doesn’t matter until potential customers go elsewhere because they’ve heard about the service.
Not bad, but a little overpriced for what it is. An electric go-​cart in a warehouse. At $ 119 dollars for two people around the track twice with 12 laps each time one could buy an electric go-​cart in a couple of visits.

Cons: 1) the cashier lady wasn’t friendly at all, no welcome, no hello at least she need to smile; 2) my friend was first time there and they even didn’t explains how to use the car.
Pros: 1) equipment is all new and clean; 2) machines works very good.
I’ll definitely want to come back, but please teach your stuff how to be nice and friendly.

Its a good track especially in the winter when its to cold to go to the other gas kart tracks, their it bit pricy and they dont have alot of deals for repeat customers and they charge you a bogus $ 5 license fee. I think I’ll stick to the out door track at Gene Woods, and their cheaper and have faster karts.

I’m rating only three stars because of the staff working. The racing definitely was an experience and a lot of fun. However when we walked in no one was greeted or told where to sign in. After the asking the staff at the counter (who seem preoccupied socializing) we registered and were told to wait for our names to be called. In our group of 8 we were paired with another group of 7. No one asked us if we had raced before basically just «watch this video». The other group was clearly more experienced and very aggressive throughout our entire race. One of the racers actually got ejected from the race. We had paid for two races and after our first one were escorted out of the area. Confused we asked why and once again the staff was preoccupied to answer our questions.
All in all had a great time but don’t expect to be greeted by anyone friendly or helpful.

Location is not bad as it is close to the Strip. Track for the junior circuit was a bit small bit adequate. Races were managed well and safety appeared to be their first priority. Check in was fine for us but we also went when it wasn’t busy. It was a good place to kill a few hours with kids.

Terrible customer service. Front desk, manager were all extremely rude. Besides being $ 31 for a single race. Totally not worth it!!!

Made us wait almost two hours. People who came after us even got to race. We had to wait around for four kids who appeared out of nowhere. Not worth it at all. We eventually left without racing. People were racing and slamming into the tracks. They shouldn’t have been allowed to race if they didn’t know how to fucking drive. If I could give them zero stars, I would. The only thing that was pleasant was the shuttle bus driver. He was very friendly and nice so this one star is for him.

Great Customer Service !!!
Our Familia had a BLAST !!!
Some good Racing to be had here …

I go kart racing about once a week and this place is great. But they sent out a promotion through text and wouldnt honor it for my friends. It was dead in there too. You would think that some buisness would be better than no buisness. Oh well the staff at gene woods is much more friendly and the karts there are awesome!

2 of us went to P2P and bought 3 races each and not once were we able to complete a race with out them shutting off all of the Karts to replace someone who broke down, often multiple times during the same race. They were terribly inefficient too, three employees would stand in the pit and watch while one guy would grab a new cart, open the gate himself, drive it out and replace the down kart then he would have to get out to open the gate to get in the pit, park it and go back to close the gate then grab the remote to turn the karts back on again. New racers wouldn’t watch the info video until the last race ended so there was a lot of down time that the track wasn’t running. Another driver was intentionally hitting people hard and putting them into the walls and they wouldn’t black flag him.
The only reason I gave them 2 stars was because the manager credited us for the races but kart maintenance, professionalism and organization is terrible. Usually P2P tracks are pretty good, not this one.

To expensive for what you get. $ 30 for one session on the track?! Not worth the money! To many carts on the track at a time with inexperienced drivers. I collided twice with people who spun out or crashed into the tuff blocks. You are lucky to get in a solid lap before someone spins out and your under «caution». I only got in two maybe three good laps per session. I got a cart that was broken on one session. The manager did make it right and let me have another session. The carts are not as well maintained as other places I’ve been.

My son loves this place. Nice cool inside building. It’s a lil pricey though. We will come back though.

$ 25 per adult non member
MILITARY DISCOUNT AVAILABLE
has a few arcade games to play while you wait or you can have food delivered while you wait for your turn to race.
Very nice and helpful staff
Very attentive staff. Watched a hard wreck while there and they were right on top helping everyone

While the purpose of a fun filled fast race on the track was served, my experience was clouded by the ill mannered, counter-​leaning, non-​smiling, blonde «greeter» at the front of the place. How terrible is it that people come in excited and ready to have a great time only to be immediately pointed
To the direction of «sign in? Registration?» Wait what is it? Thats right we weren’t even informed of what the hell it was. Luckily for common sense people figure it out. But the blame may not be placed on solely the counter girl, the rest of the staff’s service was also subpAr but as they say misery loves company. Although this may not stop people from coming for the sole purpose of racing fast cars” this is a small note to management to alert them their staff could use some, well, «gassing up»

The cost was about $ 32 for one race. About 8 minutes long per race. When your party gets called up, you will watch a safety and instructional video if its your first time. They have different helmet sizes and a head mask you put on first. Then you Strap into your cart and go!
The barriers on the road are not bolted down, so if someone hits it, they will stop the race to go set it back. Be careful on the curves because YOU WILL skid across the floor if you are not careful. At the end of the race you will receive a sheet that tells you how did through out the race.
The place does offer beers and wines and there is an arcade inside.