Wellhealth Women’s Specialty Care

Dr. Harter is amazing! He delivered our first baby and knew from the beginning on the pregnancy he wouldn’t let us down. The waiting time kind of stunk because we were waiting an hour and a half past our appointment time which meant my husband would have to call in or really watch the clock. Hopefully the front office can get more organized.

Not impressed at all! First of all I have been getting «annual paps and exams» for over 20 yrs and I’m a nurse so I’m very familiar with the procedures and what to expect. After speaking with the NP Kathleen it sounded as if she had great experience too. Well. … she didn’t do the manual exam to check my ovaries, kind of a key piece of the appointment considering they only do 3 physical things (breast exam, pap smear, and biannual exam). As if that wasn’t enough she was very quick to get out of room, so fast she didn’t even use soap when she «washed» her hands. I’m sorry but getting your finger tips wet then drying them doesn’t count as WASHING them! !!! Yikes!!! Will definitely be looking for a new OB.

I bring my girls in to see Charlene Hanna-​Manfull and she’s nice enough but always seems to be in a rush. My oldest daughter went in with a UTI after not being seen in two years and a urine test was taken which prompted a prescription to be called in and the urine to be sent off to the lab for further testing but there were no questions about sexual history and my daughter was clear that this is a recurring issue. She needed a pelvic exam and full STD testing which Charlene would have known had she bothered to take a second to ask that simple question. I guess I should have gone in there with my 20 year old daughter. My husband went to Urgent Care for a UTI and after testing his urine they asked him a ton of questions to find out what was causing it. Including his sexual history. I think we would have been better off taking her to Urgent Care instead. I talked to Christine the office manager and was told that my daughter needs to make a separate appointment for a pelvic exam and that she was only seen for the UTI. Cool, so we pay a copay and clear our schedule to go in for the UTI and have to set up another appointment to figure out what is causing them. I think we’ll go to a different practice where they actually slow down and take a second to ask questions, you know, like Urgent Care does SMH. You know there’s a problem when Urgent Care gives better service than a private practice.

This is the worst OB OFFICE I have EVER been to. My first visit I walk in and there was no one in line so I walked to counter. Said I have an appointment. The girl in the glasses did not look up and said I will be right with you. I wait there a few minutes and still no acknowledgement so I say I will sit down and when she is ready let me know. I give her my ID AND INSURANCE CARD.
An older lady asks me 20 minutes later if I am done filling out my paperwork that btw I did come to 30 mins early to fill out. I told her I never got it. She asks the girl in the glasses. She proceeds to reach for a stack of papers right in front of her and hand it to the lady who gives it to me. I fill it out and give it back to same lady. 30 mins go by (after my appointment) and other lady asks me if I am done with MY PAPERWORK YET?!? That btw I GAVE back 30 mins ago. She then finds my paperwork and puts in folder and puts it in the door outside. I ask how long and she says the «DOCTOR» Is an hour behind. I wait another 20 mins and ask to use the restroom.
The restroom is dirtier than any rest stop gas station and no toilet paper. Hand towels are all over the floor and the waste bin is over flowing. The alcohol swaps used and unused were on the floor. I had to use hand towels (not on the floor thank God) to finish.
I leave the restroom and tell the people at reception there was no TP and they did not seemed concerned. Everyone here is unhappy and it shows.
I was then called by CNA and brought to waiting room. I was coming for a breast exam so no OB tools needed, however swabs and utensils were on a tray exposed and uncovered for anyone to sneeze on or touch. I was mortified and happy I was not getting a PAP.
I THEN have a lady who introduces herself as a nurse practitioner (NP) not a doctor who I was told I was waiting so long to see. She gives me an exam and dismisses all my complaints as nothing to worry about and says everything feels fine. I know it is not and ask for Mammogram.
I get the Mammogram and confirm the lump in my breast. This NP calls me back with a voicemail message a week later with my result. That I was told by the radiology clinic was delivered the next day! To her surprise I have a lump and she said I should have an Ultrasound. I call back several times to leave a message to have her call me back and she never does. I call back tell them I don’t want an US and want biopsy because of family history. They give me referral. I call that doctor and was told no ref received so I set appointment anyway.
I call them back the next day and they say they sent it. I wait a week. Call back the Oncologist office and they still do not have it. I call again and ask them to fax it to me. Waited all day and nothing. I actually switched my health insurance plan to go back to the office I had before. This place does not take women’s health issues seriously. I just pray by the time I do get the referral it is not too late for me.

Awesome staff! !! Makes being at the doctors office not too bad! Dr. Harter is so efficient and has great bedside manners. The nurses blow all Vegas nurses out of the water. The lab techs haven’t hurt me ever and they are super sweet. I love everyone that works in this office!

The office itself — blah. I always have to wait! Minus 1 star.
However, I do love midwife Charlene Hanna-​Manfull. She delivered my first baby and will be delivering my next one as well. Easy going, helpful, and always spends time if you have any questions. If you want to have a natural birth in a hospital, Charlene is the way to go!

This office is ALWAYS packed! Expect to wait over an hour after your appointment time to be seen. I was going here for a while and seeing Dr. Rolling, who was treating a problem I had, and all of a sudden I get a call that she is no longer with the practice and I would be assigned another doctor! WTF! I was comfortable with her, and she was very compassionate and had great bedside manner. She really made me feel comfortable when I had an uncomfortable situation going on and I was pissed off that she just left in the middle of my treatment. Anyways they said my new doctor will be Dr. Harter, who had horrible bedside manner and was not compassionate to my situation at all. I hate doctors that treat you like sheeple. If it wasn’t for the fact that I needed to have a procedure done, and I just wanted to get it over with, I would have switched doctors right away! So he did the procedure and thankfully everything came back clear. Since then, I have not been back to that office. After going to a new doctor he told me that the procedure Dr. Harter did was severe, and possibly unnecessary seeing how I am still young and don’t yet have children. UGH! Do NOT GO HERE!!!

In registering with the Affordable Care Act, I choose Wellhealth Womens Specialty Care based on location. Boy! I lucked out. I was able to schedule an appointment within a reasonable time frame of 3 weeks. The office staff was pleasant and anwered all of my Obamacare questions. I was taken in by a Nurse Practioner. She asked me all of my health questions. Dr. Julie Gooddell, came in 5 minutes after that. She was gentle and direct in her comments.

CHarlene Hanna-​Manfull is the most amazing provider!!! she is a nurse practitioner. she cares greatly about her patients and she is constantly wanting to give the best she can. AMAZINGGGG

I have been going to this OG/​GYN office for several years now. They are a pretty good operation and everything usually runs smoothly with friendly people helping you through the visit.
My personal provider is Charlene Hanna-​Manfull. She is a certified nurse practitioner, has a degree in nurse midwifery, and specializes in women’s health. I met her when and started seeing her when I got pregnant because my previous doctor wasn’t doing delivery at the time. I am so glad I switched to Charlene because she is simply amazing! She is the best doctor/​nurse practitioner I have ever had in any medical office. She always lays out all of your options and doesn’t shove anything down your throat. If you aren’t comfortable with something, she is ok with it and gives you different options until you both agree on what you want and need. She totally makes this my go to medical office because I trust her and feel comfortable with her. That says a lot to, considering what women have to do at this type of check up!
The only reason why I am giving this office 4 stars is that sometimes they run late, like most doctor’s offices out there. Sometimes I get back right on time and some times I have had to wait an hour.
If you need an Ob/​GYN, check out Wellhealth Women’s Speciality Care and make sure to ask for Charlene Hanna-​Manfull!