Copy Pack & Ship

I’ve been by about 4 times in the last month and found the door locked. Posted hours say they should be open and no sign on the door. Today someone else was waiting in their car when I tried the door and someone else went to the door as I was getting into my car. I have also called during their open hours and got no answer. I support family businesses but give me a break. How is anyone supposed to know when they are open???

Unfortunately for me, this store is on my route home from work so I have gone by several times, all with disappointing results. The customer service is apathetic at best and sometimes downright rude. I would say about half of the time I go here, they are unable to help me (with basic packing/​shipping) and I have to make a second trip to go somewhere else. Most disappointing was when they started charging $ 2 to drop off prepaid packages (such as
returns). When I asked why they had a surcharge on prepaid postage, I was told that they get charged for accepting these packages. I’m not sure if this is true, but it was very frustrating to say the least to get hit for $ 2 when every other packing store I’ve been to accepts prepaid for free.

Always has great customer service ever since the new owners bought it in 2012 it has been a wonderful local business to go to. They do copies faxing notaries laminating photo enlargement and any sort of shipping business you might need. I highly recommend them to all my friends and family

Amazing service. I have had a mailbox for two years and I couldn’t be happier. I use them for all of my mail needs as well as copies, notary public, and even making keys. A few times they have referred me to a competitor that had cheaper rates on specific requests that I had. Because they are a small business, some things may be a little more expensive. Honestly, I get what I pay for and then some. Between great customer service and looking out for my interests, even if that means referring me to someone else is more than I could ask for in a business. I am moving out of state soon, and I hope I can find a store with half of their integrity.

Bad customer service, Rude! The guy that works there does not seem to like it very much and it shows. Ultimately what they are hurting the most is their business so too bad for them!

Don’t buy stamps from this place, even in a jam! They charge 11.75 for a book that normally cost 8.80. Not cool!