Discount Tire Store – Leon Valley, TX

Great service, as soon as I walked in I saw there was a group of people and I understand why. These guys are great. They took the time to inspect every tire not just the one I came in for and rotate my tires. As I watched them work on everyone’s car there wasn’t a single person not doing something. I think I even saw the manager getting dirty with the rest of the guys. That is a first for me.

Pro’s: Professional service. Employees are courteous and work fast.
Con’s: It’s all about Sales.
My visit: Went to get a simple flat repaired. Tire had a nail. Drove out with a pair of new tires. Total cost with extras, $ 300. In the initial inspection everything passed on all tires. (My vehicle only has 20k miles. Bought it used 4 months ago.) When the flat tire was being worked on the salesman noticed a previous patch that according to him was done incorrectly. He said that patch could cause a blow out & refused to continue the repair. He offered to install the spare and order another tire. Well, the new tire would take 3 days to arrive. He offered another name brand tire that was priced $ 5 higher. So I went with that instead. He suggested always buying tires in pairs cuz they wear out evenly. So I took his advice & bought 2. At the end of it all, I’m not sure if I was taken or not. Sam’s Club or Costco have always been my choice for tire repair, advise & purchase. I’m thinking I should’ve stuck with my usual choice.

The employees at this location are awesome! Very helpful and courteous. Wish every place was as customer-​oriented as this store.

This is probably the best place to get your tires balanced. I’ve been coming to this location for years and the guys have always been friendly despite the hard work they do. So why the four stars? Occasionally you will have a tire not balanced correctly due to the high volume of customers (rushing or tired) or new employee that will counterbalance a tire. But overall always a good experience, knowledgeable staff and great prices.

Never knew this place existed, until I got a flat tire. Service was quick and professional. Bryce was very helpful and knowledgeable. He remembered all the customers’ names who were in the waiting area; very personable! Offered coffee and water multiple times. Overall, I hope I don’t NEED to come back here soon… But highly recommended!

I called & made a Sat afternoon appointment for a tire rotation & balance… nice, informative guy & easy! I arrive & it’s busy, but I’m served within 5 minutes. The guy recognizes my «winter» tires from Germany (all season, really) & I have plenty of tread to buy lifetime tire & rotation for $ 16 per tire… done! The warranty per tire is almost $ 20…no thanks… here’s to hoping my luck holds up!
I grab a complimentary bottle of water from the frig (bonus!) & take a seat in the waiting room. I realllllly respect the professionalism of these guys… I saw them deal with some major a-​holes and, no, the customer was not right in both cases. Just cause this guy’s job is to provide a service does not mean they are beneath you or you can be a d*ck! /​rant
I was in & out in a slice over an hour… not bad for a busy Saturday.

I recently had a flat tire right after work and asked Siri where the closest Discount Tire was. Thankfully, this place isn’t too far from my work. I got greeted immediately at the desk and my car was taken back within 20 minutes. I was there for a total of an hour and was happy with my experience from beginning to end. The guys at the desk, the guys working on my car, and the guy who delivered my car were all pleasant. Plus, they had complimentary water & coffee, which is a bonus. I would definitely recommend!

I’m on my 4^th set of tires and will get my 5^th from this place and you cant beat the warranty. This place always has the best customer service…

They work hard, I’ll give them that. There were a lot of customers 15 minutes after opening on Saturday.
I had to deduct a couple stars for customer service. They are quick to say they pricematch, but when the difference in prices comes out to $ 200, it may take a few minutes of them poring over documentation. It seemed clear as day when I include the price of every line item, but I got a «this isn’t very clear». Also Tim pressed a little harder than I wanted trying to sell me a wheel for a full size spare, which doesn’t even fit under my trunk boards when it replaces the doughnut spare.

Great place to get your rubbers! My girl is happy every time I take her for a free rotation! I never worry that the guys will take care of her. My little lady surely enjoys it. The protection plan is well worth it if you take care of your rubbers the way these guys do your sure to get every inch of your tread worn evenly.

Top notch professionals! They were friendly, polite, and helpful. I don’t live close by, but I may go there to get my tires rotated.

Great store and very nice and respectful people. I told them what my budget was and they were able to come close to it with the discounts they gave me. Great deal on Michelins! I priced everywhere else and glad I came.

You never remember how much you like a tire store until you’re in desperate need of a tire.
I had replaced my worn out tires at Discount Tire awhile ago and paid the extra for the road hazard insurance. The idea is simple — if they can repair the tire, they do for free. If they can’t, they replace it — for free (your tires have to have x amount of tread still in them — make sure you read the fineprint and all that stuff).
This weekend I had a sidewall blow out (see my review of the awesome Pop-​A-​Lock who saved me from having to put the spare on) and I dreaded heading into a tire store to be sold a new tire.
Enter Discount Tire’s road hazard insurance. I always fear there’s some magic loophole in any type of insurance that will allow the vendor to say «well, normally we’d cover this, BUT…»
Not the case with Discount Tire. I walked in and told the guy at the counter I had a blowout. His first concern was my safety as he thought maybe I had just had it. After a brief explanation, we went and checked out the tire in my trunk and he did a few checks (tread, odometer) and went back inside so he could look up my info.
«My friend, you’ve got yourself a new tire.»
Quick and efficient, friendly and helpful. Discount Tire is the only place to get tires in my mind.
30 – 45 minute wait time isn’t that bad either.
I don’t look forward to returning, but when the inevitable happens, I most certainly will.

Nice & extremely helpful!