Barnes & Noble Booksellers

Came in looking to get a bible and a few Christian-​based self help books on devoting your heart to Christ. Not only did it not take the 5 – 6 days to get even a call, it took MUCH longer, when I finally received a call about one of the books coming in, I called back to check on the bible. Turns out they got one in TODAY and no one decided to give me a call. Hm… Then while I am on hold waiting for the gentleman I’m on the phone with to search the inventory an older man picks up the phone and asks «is anyone on hold?» I say «yes, I’m on hold» and he hangs up on me. So I call back again and turns out the book isn’t there in their inventory so I’m guessing it was sold to someone else, even though I came into the store and put that and another book on hold. So beware putting a book on hold means nothing here at Barnes and Noble.

Every time I come here looking for a book on a topic, I leave empty handed. In fact, Amazon and I are friends. I needed book on video production, related software and methods. Nope. None here. But they do have no fewer than 30 titles on Photoshop. (Yes thirty, I counted.) Two on After Effects and about 50 on digital photography. They have the books I want online, but can’t seem to stock any of them in the store. What a pity. I asked why. «We don’t have the room for too many titles.»
Hand to god, not making that up.
Maybe they can slim down the Photoshop books and some of their «bargain bins» and they can become a book store with a Starbucks… instead of the other way around.

This is the worst Barnes and noble I have ever been to. Their selection is horrible. They have more kids toys than anything… what is this toys r us? Also, the employees are extremely rude and wear the face of «I hate my job» like no other. I will never return to this store again I’ll take my business down the road to half price books where the people actually care about literature.

I don’t like this place just because of how they lack what I needed when I went in yesterday. The man who helped me also didn’t seem like he wanted to be there. I needed some exam prep books and j just figured Barnes would definitely have them in stock but they didn’t! Their selection isn’t so great for exam prep. They do have a lot of novels up in the front especially those that are the best sellers right now. I do like that part because I can get ideas for what I want to read on my kindle but for what I needed this place didn’t have it.

I like this Barnes and nobles because they were able to order a book for me and ship it to my work for free. The lady at the front was nice and helpful. They only thing I didn’t like was that the news papers were hard to find. Other than that I like this Barnes and noble.

After unsuccessfully being able to find the book I was looking for, I went to the little help/​customer service desk for some assistance. There were already two people waiting at the desk, and no employees in sight. When someone finally arrived, she seemed like she didn’t really want to be there at all. They ended up not having the book, and I could’ve saved so much more time if help was readily available.

When I’m needing a break, this B&N is where I go. The employees here have always been extremely helpful. The coffee at the Starbucks is pretty good. I have no complaints other than I wish there were more outlets in the seating area for the customers. As far as I know, there is are only two.
Dang. Now, I wish I had coffee right now…

Worst Barnes & Noble I’ve ever been to. It seems like nobody works there, except for one girl who tries WAY too hard to push the $ 25 membership.

Ofcourse B & N has a great selection of books/​gifts/​etc., but it’s pricey.
They do have a starbucks café. I have used this location multiple times to study and for meetings. They have seating outside, but it faces a huge parking lot. Eh… It’s still really great to sit outside on a beautiful day, instead of being cramped inside.
The café can get a bit crowded and noisy.
TIP: They do not accept starbucks giftcards for some reason at their café. They said since it is inside B & N, they only accept B&N gift certificates. Not a lot of people know that, and are not happy when they have to pay for what they thought would be «free».
TIP: Free Wifi but the downside. No outlets! The store has covered every outlet with a plastic covering. So, charge your laptop before coming or don’t waste your time coming here if you have a lot of work to do on your laptop.
Overall, decent.

The Addison location is cozier.
Ever since I moved to the area, I’ve been frequenting this one and it’s comfortable. Spend your weekends here for a coffee. Although the coffee shop here is very average.
However, I do advise to look for books here and then head over to the Half Priced book shop just a street away to see if they have it there cheaper. It’s what I did one weekend when I really wanted a Charles Bukowski book.

The Starbucks café at this B&N is the worst thing since unsliced bread if you are looking for a place to log on and work remotely.
The barista/​automatic machine operator saw me walk in with my laptop case and reassured me that they had wifi. I paid for a $ 4 drink.
«Let’s do this, I thought.» «Hey, bro, my battery’s a little low. it’s been a long and dusty road,» my laptop said.
The café was empty (and quite spacious), so surely there would be no issues finding an open outlet.
Like the ancient mariner, surrounded by water but dying of thirst, I found a number of outlets covered over by blank face plates. I would have to leave and find another shop to work. At that moment, my buy-​something-​to-​work-​here drink was ready!
Oh goody! This will come in handy at whatever coffee shop I end up at next! Barnes and Noble, let me assure you that the shareholders of my corporation are greatly displeased that my valuable time this morning was squandered when I could have been working toward boosting the financial results of my firm.
Unlike Marky Mark, you do not ‘got the power.’ One star, and may god have mercy on your electricity hoarding soul.

I spent over 45 minutes in this store and was not spoken to by one sales associate. I wandered through the entire store. The service is poor at this location. I felt like it was my job to approach them if I needed anything. At one point I thought the associate was speaking to me in the childrens section asking me if I needed help but when I looked up I noticed he was speaking to someone else.
I’m giving this store a low rating because the service was so poor. Also, they took out the comfortable chairs and placed hard wood chairs around the store. The environment is not a comfy as it was in the past.
Hopefully, this store will work on making customers feel welcomed.

The map for this Barnes and Noble is confusing… I checked the address on
, and that’s correct, but the map on the Unilocal page shows that the store is located on the east side of the highway in Lewisville. It isn’t. It’s on the west side of the highway, right off Round Grove Rd and MacArthur.
So this was my local B&N for the entire time I lived in Lewisville, and I still stop there frequently on the way home from work.
Selection is decent, but the only reason I’m giving the place 3-​stars instead of 4 is because I went there today to get a book just released.
This is the second book (by the same author, actually) that I’ve bought ON release day from this Barnes and Noble, and it’s the second time they couldn’t find the book.
Laurie Notaro’s books are usually located in different places in different stores… Sometimes they’re in memoirs (the books are collections of humorous, non-​fiction essays), sometimes in humor, and oddly even sometimes in fiction (she does have 2 fiction books, but her non-​fictions wind up there, too). So after checking all of these categories AND both «new» tables by the front door (Newly available and New in paperback), I finally went to the customer service desk to ask for help.
The lady who helped me was friendly and looked up the book in the computer. Per the Barnes and Noble policy, she walked me to where the book was… or where it was meant to be, on one of the New Book tables.
It wasn’t there. I walked around the tables a few times and even checked under other books to make sure someone didn’t accidentally hide it.
The lady who was helping me then walked off. I assumed she went to go find a copy in the back or check the computer again, but she never actually told me where she was going.
I then walked back to the Customer Service desk and she had a copy of the book for me.
This exact same scenario played out when I went to get the last newly released book (which was fiction) by the same author last year. Not in any of the regular categories, not on any New Book table, and had to be fetched from the back.
I understand that Laurie Notaro isn’t a huge name author that every single person will recognize on first blush, but she’s been on the NY Times Best Seller list, and she’s been on the Barnes and Noble Best Seller list, and she’s received raving reviews from other authors… You’d think it’d be possible to find one of her books on release day without a scavenger hunt.
In the end, I did get the book (and I even found a gift card in the abyss that is my bookshelf, so I was able to get $ 4.50 off the price) and I did read it and it is excellent. I highly recommend Laurie Notaro’s books to anyone– especially women who are unique, clumsy, or not a size 0. But just know that when you go to Barnes and Noble (this one included) to buy her books, you ARE going to need to ask where to find it, especially on release day!

I will give 4 massive stars to this location in Lewisville just for the sake of helping make my book searching end. I would give it five but ALL the people I spoke to once I got there were a little rude.
I spent forever in the Preston/​Parker location only to not find it and be told the closest store was all the way towards Preston Hallow. :(I looked up on their website for a closer location to my casa that would have it and BAM there’s Lewisville.
I requested the book to be held through their online store, received a text when it was ready and like magic my day of searching had not been in vain.

The choice of books are always the same at any Barnes & Noble. I guess it is just depending on the location of where it is if you will be going there or not. Well this is the closest one to home for me so. enough said. Of course it’s clean. The workers get the job done but. you can kinda tell they’d rather not be there. lol …