Cagney’s Kitchen

We stopped in this past Sunday. It seems weekends must not be the time to stop in as this is our second and final trip to this business.
Upon arrival the hostess seemed more intent on what time she got off work than she did on her job.
Once seated, we waited about 5 minutes for our waitress, who seemed fine…
She took our drink order, then when she came back, before they hit the table, «yall are ready right?»
Sure…wtf?
I ordered a burger and she ordered the Sunday special… chicken breast.
While we were waiting, to be fair, a gentleman seemed to be having a heart attack and the local EMS showed up.
Our wait rime for food may have been delayed a bit due to this, and Ill excuse 15 minutes…
When the food did arrive, there were no napkins… apparently a high dollar commodity, and no silverware. When the waitress was asked, she rolled her eyes and huffed off. She returned with one set of silverware, and two napkins. When I asked for silverware, she actually said… but you have a burger…
When she came back a few minutes later… by this time I wasnt keeping track, she brought a refil of drinks with her
…fair enough… maybe the events had her flustered.
When I went for the refil, Im not sure what she brought me, but it was flat, and not drinkable… flavor and smell was similar to 409, or other cleaning agent.
When we asked about it, the answer was they had just cleaned the taps and perhaps it was residue…
No one was available to discuss this, and while I waited for a girl to clock out, who didnt seem to know how to use the terminal, that just happens to be part of the register, the girl taking my card asked how it was.
Chicken was overcooked and dry, burger was charcoal, tomatoes were over ripe, and someone does not know how to clean a dispenser…
Oh.glad you enjoyed it… that will be 19 something…
I paid it, and in the tip section I did leave a few dollars, but its the last time any of us will go here for anything…
Food is highly over rated, and the staff out front is comprised of typical high school girls who could care less about their job title…

There were four of us. The omlet was great and so was the burger; however, the two chicken plates were not. One of the plates the chicken was extremely fatty and the other was raw in the middle. Switched out of the chicken plates for a stromboli which came out doughy the first time second was better. The other plate we switched out for a steak quesadilla which was very greasy. The waitress was very nice and was very understanding throughout the meal. This is not somewhere we will visit often.

Went here to eat on the 28^th to eat was highly disappointed again, there was nats flying around and dead bugs in the window. The waitress took the order then came back 20 minutes later to tell us the cook just told her they had no white meat chicken cooked it would be another 15 minutes before it would be ready did we want to wait or order something else. Felt like that was very unprofessional on the kitchen staffs part to wait that long to send her back to ask us so we changed it to philly steak another mistake there was hardly any meat in the sandwich. I had a salad with chicken on it by the time it came out m y chicken was ice cold. When I ask to speak to management the lady that came out just made excuses for the cooks it was after 2 when we wen and was not busy so no reason for the poor service she tried blaming the waitress and it was not her fault the cooks dropped the ball. I want be going back and will be telling everyone how we was treated and how she treated the waitress. As we was leaving she had the waitress in the back fussing at her cause I complained about the cooks. Poor management at this place and poor cooks not a good, place to eat.

We have eaten at Cagney’s many times, but last night was terrible. My flounder was fried very nicely and I would order this again. My guests open face sandwich was terrible. We had envisioned real carved meat, not processed deli meat and nice thick bread, not thin loaf bread. Thank goodness the gravy was on the side since they brought a one cup measurement of thick gelatinous gravy to put on a thin sandwich. The wait staff was anything but professional, as she propped her knees into the booth and stood over us to take the order. Unprofessional. It will be a long time before we return if we ever do.

Casual atmosphere, friendly staff, and standard comfort fare at decent prices. Go early though because this place is usually crowded. We’ve had both breakfast and dinner there and would recommend breakfast as being the superior meal.

It was ok, good comfort food! I was going for fast food but all were busy so I pulled in! Ha country style steak, lots of Gravy but plenty of steak! Roll was just awesome I should’ve got one to go! I was in and out in 17 minutes ! Was a good Salad I’d go back

Good breakfast for the money. I always get ½ waffle scrambled eggs and bacon. Be sure to check out the weekday breakfast special. I have tried the special. I ordered the country ham, scrambled eggs, chunky potatoes with onions and toast. Breakfast prices and portions will leave you feeling satisfied.

For some reason, people in Lexington (including some of my immediate family) like Cagney’s. I can take it or leave it. They aren’t bad, exactly, but they sure aren’t good.
As has been mentioned previously, they are ridiculously slow, to the point you wonder if they’ve forgotten about you. The good news is that when they get there, they are so gosh-​darn friendly that you almost forget how bad the service was.
When it comes to the food, it’s really nothing to write home about — while we spend some time in Lexington, we aren’t experts by any means, but would have to imagine that there are better places to eat. Definitely middle-​of-​the road fare for many other places around.

Like I said in my last review of Cagney’s that I would be coming back to try their Baked Ziti. I wish I would’ve went some where else. The pasta was over boiled and rubbery, it was caked in cheese and had a ton of sauce dumped on it.
I dumped some ranch on it and attempted to eat it, but it just wasn’t good. I took it home and let my brothers and sisters eat it.
I’ll go back again, but I won’t be getting any pasta. Their burgers however are delicious!

i like this place alot. Every time Ive came Ive had pleasant service. The food is also pretty good. Tonight I had the ribeye and salad which filled me up and thats all I need! :) I had a perky young lady as a waitress and she gave me good service.
I wouldnt complain. Got my moneys worth

Very slow service– sat in my booth for more 5 minutes before a server stopped by; 3 of them walked by without making eye contact.
Ordered the pepper jack burger and fries with a sweet tea. My first refill was prompt but they pour way too much ice in. It’s 41 degrees outside today.
The burger was just ok. The patty was way too thin and the bun was way too big. Tomatoes and lettuce were not fresh and I had to ask for mustard and mayo after the burger arrived.
The only good thing was the pickle and the fries. The fries were crispy and seasoned.