Arial Salon and Spa

I’ve been coming to Arial Salon for over a year after getting a Groupon for a facial. Mary, the owner and esthetician, is wonderful! After every facial, I leave feeling like I just had an hour massage. My skin feels great and I’m relaxed. I feel like I’m in great hands with Mary; she’s friendly and extremely knowledgeable about skin care. One reviewer spoke about a dog in front, which I’ve never seen. The salon is clean and professional, and I’ll keep coming back.

I was a little nervous after reading the negative reviews on here and wasn’t sure what to expect. I was so relieved when I walked in. Those reviews aren’t even close to reality.
The salon is super nice and clean. And Mary is really very nice. Not at all what these other people described. I felt really comfortable the whole time.
And my cut and color were awesome as always. I followed Niki from another salon. I have gone through so many nightmares with my hair in the past — but never since going to Niki. She always knows exactly what I want (and need) and it comes out awesome every single time.
Don’t believe the other reviews (strangely enough — most of those are the only reviews those people wrote).
I really can’t imagine going anywhere else!

Unfortunately, this is such a disappointment.
There is so much to say about how bad this salon is. Ladies, do not risk your hair or waste your time and money by going here! And, whatever you do, do NOT get any skin services. The facial room is dirty, gross and never clean. There is a dog that is always in the room! EWWWWWWWW.
Other things to consider before giving your hard earned money to someone who is disrespectful–
1. My appointment was changed without me knowing– who does that?
2.I received 3 voicemails when I was at work about my appointment– When I called back, I got yelled at, and eventually hung up on.
3. The manager/​owner is rude to customers and pushy with selling product. She blatantly called me ugly to my face then tried to sell me product– NO.
4.The level of unprofessionalism is very evident to everyone.
5. There is a DOG in the salon? (I love dogs, I have pets, I do NOT bring them to my job, and I do not want them in my FACIAL ROOM)
Overall. The environment is cold, unwelcoming and unprofessional. I have thick, curly hair that requirers TLC. I know i will not receive it there.
Save yourself the heartache ladies, don’t risk your hair.

I am so exciting to come here! I have heard so many great things about this place and a bunch of my friends have recommended me this place. I’ve heard that everyone is really friendly and will help you out. They’ll offer you a great service! The place looks very clean and professional. I am so excited to get my first ever facial done!(:

I had a most relaxing facial from Mary. I will definitely go back for another. My skin looks great.

If I could give this place zero stars I would. I have been a loyal customer to this salon for years. I called to make an appointment and the lady recommended the hairstylist Eddie. I am not that picky with who cuts my hair so I decided to give him a try. Not only was he not friendly, but it took him forever to cut my hair and on top of that I hated it. I won’t be coming back.