Courtyard Baltimore BWI Airport

I am very impressed with this hotel. Everything smells super clean and looks clean. The service is friendly and timely. The room itself is gorgeous, large, and welcoming. The beds are very comfortable and there was 4 pillows to each bed. I really like that. I gave it four stars instead of fice because the pool was suppose to open at 5 and disnt open until 530. We were lookong forward to the spa but the jets didnt turn on intil 615. I also wisbes we could of smoked on the balconys but thats my own personal want.

Stayed here for 2 weeks on a work trip. I accidentally left my laptop here, I’m sure of it. Called as soon as I got to the airport, but they told me no laptop was found in the room, but wouldn’t even humor me and look again/​ask the housekeeper (if she had even cleaned yet?). Never got it back.
The accommodations other than that were decent, but at least my command won’t be utilizing this hotel anymore. Even if the laptop wasn’t there, a friendly tone would have been nice.

Nice as a hotel but not meant to be eaten at.
Do not eat here. Go down the street. McDonald’s. Chile’s. Anywhere. And that’s saying a lot from me. I hate McDonald’s. I was here for two nights and ate here both days resulting in food poisoning. The first night I bought soup and salad. Pretty standard and hard to mess up. Wrong. The salad was supposed to be a citrus salad with oranges, craisins, walnuts, quinoa and chicken with a red wine vinaigrette. Instead, the salad was drenched in dressing, only had 3 pieces of orange, the chicken was borderline frozen, it didn’t have a single grain of quinoa and I’m pretty sure the dressing was raspberry vinaigrette based on the taste and little seeds. The soup was probably pre-​made so it was edible but when it came to the salad, I ended up picking out all the walnuts and craisins to eat. All of this plus a drink came to $ 20. For breakfast the next morning I ordered a breakfast sandwich: ham, egg and cheese on a croissant. It was huge actually but really flat, like they slammed a textbook on top of it. It was average to below average, it didn’t have much flavor and there was nothing outstanding about it. It did come with a small container of fresh fruit, mostly melon, but I’ll still give them points for that. Between this sandwich and a coffee, it came to $ 10. For dinner that night, and this is where I made a mistake, I ordered half a dozen of their Thai Chili Wings and their Chicken Ciabatta with jack cheese and hot peppers. It came to $ 20 without a drink. Eating the sandwich, it was pretty good. The roll was nice and toasted, the chicken wasn’t too dry and there was a decent amount of sauce on the sandwich. The wings seemed fine, they were crispy and saucy, just how I like them. There was no pink on the inside and it all seemed fine. Well, about a half hour after done with my meal I started to not feel well. I had indigestion all night and finally, two hours into sleeping I got sick. Food poisoning. Great. And I had really important matters to attend to the next day plus an air flight home with a six hour wait in the airport. Worst experience of my life. If I ever stay here again, I would do whatever it takes to avoid eating here.
The stay itself was fine. The room was spacious and clean, but at night time you could hear everything. Thank goodness I had an app on my phone to drown out the noise. All of the staff was very friendly and helpful. They had a pool which was nice. I found it strange that they actually had a life guard on duty both nights. The whirlpool smelled sort of funny, but it was still relaxing.
Overall, as a hotel to just sleep in, it is acceptable. I probably would have given it four stars if I didn’t eat here. But once again, if you stay here, don’t eat here. It is not worth it.

40 year old business traveler.
This is your standard updated courtyard. Very clean, staff is relatively friendly (for Baltimore) and the bed is comfortable. I am not familiar with the area and wanted a hotel with a hot tub and pool, so I stayed here. You can count on Courtyards to always be good-​enough.
However, I will try other places when I return. Courtyards are good for one night, but there is always a similar quality hotel nearby for less money. Many also include free coffee and free breakfast.
My least favorite part is the Café/​bar area. Very few people ever eat there, and the food is all on standby. It is half a level above the sandwich vending machine at work. Would much rather have a continental breakfast area. I grabbed a bagel and Orange juice for breakfast and couldn’t eat the bagel. It was hard as a rock.
There is also no free coffee, and only one small pack in the hotel room. If you want a full cup of coffee in the morning, you need to pay $ 3 for it in the lobby.

Great hotel. Room was very clean, bed so comfortable. The staff was friendly and helpful. Love that checkout wasn’t until noon.

While this hotel is clean, convenient and equipped with friendly staff, I was rather disappointed with the noise level in my room. While trying to fall asleep on my stay, I listened to the (presumably) man snoring in the room next to me and a woman on the other side arguing on the phone with American Express travel past midnight. If you’re interested in a good nights sleep, this is not the hotel for you.

Housekeeping here is the best that I have ever seen. The cleanliness is second to none. The layout of the rooms is ideal. The only negative I would say us the price of their items in The Market is way too high.
Stay there.

Great hotel. This was the second time my lady and I have stayed here, traveling from NJ to MD to see the Yanks play the O’s. This was our first time on the second floor, and within a minute of checking the room out, my girl managed to lock us out on our balcony! I called the front desk, who said they would send someone up immediately. 18 minutes later, I called back. She was upset to hear that no one had come up yet, so she came up two minutes later and let us out. So that was pretty funny, and a good way to test the staff, who did a great job. Thanks for rescuing us! And as far as the room goes, super nice, super comfortable, air conditioner cranks out ice cold air, and the tv is nice. Can’t ask for much more. Also, shoutout to the kid at Starbucks in the lobby who hooked me up with coffee after they had closed. Will be going back again next year, no doubt.

Great and useful Courtyard that is right by the airport with a free shuttle that only takes a few minutes to get there and back. But still, leave yourself plenty of time. I missed the one I wanted by 1 minute (grrr!) and the next one left on time but made all the other stops, taking 22 minutes (grrr!).
Quiet and clean room with a comfortable bed. Free wifi worked okay. As with all Courtyard properties, there is no free breakfast but that’s okay because it seems to keep the families with their out-​of-​control rugrats away. Nice folks in the lobby.

Rooms
Clean.
I usually am disgusted with hotel bathrooms… and this was probably one of the cleanest… the grout wasn’t all nasty like a lot of hotels are.
Lobby… was nice.
Staff– not the friendliest bunch of people. But they weren’t rude either…

The staff is great and very helpful. Ms. Donna is a sweet heart and takes great care of everyone in the bar. Beds are comfy, food is good, and life is good.

I am really impressed with this hotel, very nice, very modern, getting to here from airport, the check in, and all around every bit of service asked was so outstanding I would have a hard time trying anywhere else. If I was in the area and needed a nice welcoming very nice place to stay I would stay here. Only had to knock it one star for pool being locked during «open» times and fitness center looked small and nothing really in it. Should just be listed couple treadmills :/

A-​OK. Pretty close to the airport — only a few miles so that’s easy for pickup. :)
However, it’s also close enough that the airplanes flying over can be a bit annoying.
Although the lobby is newly renovated, the bedrooms are on the dated side (wallpaper, furniture). The bed is nice and plush though. Heating /​AC unit can be a bit loud, popcorn ceilings… walls are REALLY THIN! i was super spoiled by the marriott suite i had in dulles.
there is free wi-​fi and parking tho, but no free bfast drats!
gym is small and on the cramped side.
If you need a shuttle lift — be sure to give them a call first!
apparently i came at a bad time. there was an expo going on and everything was booked up so quickly! good thing i even got a room. :) and it was nice to see that they tried to hook up marriott rewards members since i got a top floor room (with a semi decent view).

I stayed here for a couple nights. The spaces seem to be designed well, perhaps on par with the other Marriott’s I’ve been in. The shuttle is extremely convenient, running pretty much whenever you need it.
If you’re flying into BWI, on a budget (not too small of one) this place is a nice overnight place to stay. The bed I had was comfy. The room design was modern. No complaints pertaining to the room, but no outstanding praises either.
I did have some of the food from the café. It’s okay – not wowing. I had hummus and a burger one night. The other night I had the french dip. Both were really salty, and kind of like something you’d get from Applebee’s (or Crapplebee’s). The muffins they have are decent. And from the selection, you do get this Starbucks-​ish feel. I don’t really view the comparisons to Applebee’s or Starbucks as good things, rather they say that this place has fallen victim to «corporate quality», that quality that is just above mediocre. Oh yeah, no deals at the café either, which pretty much goes without saying.

Agreed. Nice lobby. Lots of hotels have nice lobbies. This one you actually want to hang out in. Why would I hang in my room when I can be in this swanky lobby? Loved the staff. No room service which was a buzz kill. Nice balcony overlooking a well maincured courtyard. Toilet and shower separate from sink area, which I am a huge fan of. Outlets everywhere, so very tech friendly.
Toilet flushing in the next room was SO LOUD. Like, duck and cover loud. Maybe just that room. Had I been staying longer, I would’ve asked to switch rooms.

the driver was late and rude and took them forever to pick us up from the airport. It was 1 am, who has time for jokes at the front desk when we were checking in after a long day of work??? really?

Another Courtyard Marriott… Pros?
It’s clean, friendly staff, free wifi, plenty of business areas with printers, etc, a pool (though it’s closed now) and a lovely food/​breakfast area with a starbucks.
Cons?
The breakfast is blah. Mostly your typical food you nuke from starbucks only a little larger in size. I have not had the dinner here and don’t plan to.
There are other restaurants around the area and suggest looking on Unilocal for them. I went to a few that were delicious! If you need a hotel, this is a nice reasonably price place. We’re not remaking the wheel here =P

the new food and beverage center of the lobby is a GREAT addition because that also opened up a ton of meeting/​talking/​socializing space all around it. lobby is definitely remodeled and w-​hotel esque.
room, just like my marriott stay in orlando a few weeks ago was the same configuration which i thought was bad. not sure what would be better but the aisle to get from door to bed part is TEENY. feng shui nerds would be PISSED. its just configured wrong but then again its only a hotel not a home.
LOBBY gets HUGE points. i didn’t try any of the food but open f&b center of the lobby is terrific

This hotel is a rather odd combination of chic modern upscale with iffy roadside motel. The lobby and rooms are absolutely beautiful and modern, but the hallways and exterior kind of scream 1970s. The elevator had a look that appeared to be part of the renovation, but it smelled and sounded like it wasn’t.
But honestly, I’m the last person to care about this sort of thing in a hotel. I just wanted the room to be clean and correctly stocked, and the service to be as promised. That’s where I had a problem. I chose this hotel because of its proximity to the airport and available airport shuttle. Unfortunately, that shuttle took over an hour (really) to arrive after I called it, which is even sillier when I realized I could have walked the distance with my carry on bags in less time. I didn’t quite enjoy the diesel fumes lounge (I mean waiting outside at BWI as every other bus and van known to the transportation industry passed by) while my bedtime also passed. There were several other hotels I could have chosen had I known this would happen.
The deskworker didn’t seem to notice a problem with this situation, but their customer service line did, and this is the reason I’ll give them three stars. After a couple phone calls, they promised to refund half the cost of my room. (Awaiting credit card statement now.) They can’t stay in business doing this, so by the time you book, they will hopefully have fixed this issue.

Not bad, not bad at all.
The lobby has been newly remodeled and looks fantastic. The staff working there are very courteous and proud of it. There are these cool booths with half walls on each side. The walls have small HD sets mounted and there is a remote so you can watch your own DirecTV while you eat.
The pool looked nice (didn’t try it, maybe next time) and in one end of the courtyard there was a walled in hot tub.
I like how the pastel room key-​cards encouraged guests to «wander» the property and discover things for themselves. Also the giant HD set in the lobby showing weather, news, local stuff to do actually turned out to be an interactive touch screen. Oh yeah, and there were several places to sit where you could plug in your phone, laptop, or even use one of the workstations and printers at no extra charge. Very cool.
There was a cool selection of books that you could grab and read. Very nice that they put so much thought into this great lobby redesign.
The «restaurant» was so-​so, kind of pricey, and –1 star for serving rotten end pieces of lettuce in my salad =(