Urgent Care of Colorado

What a horrible, horrible place! My daughter went into their facility crying her eyes out from the pain of an ear infection. They refused her care because they said she had an outstanding balance from a previous visit like 3 years earlier. Firstly we have always had insurance and always paid the co-​pay they require at time of service. Secondly, we asked if we could just take care of the balance due. They certainly were only too happy to take our money but still refused to see her! Worthless company here. BEWARE.

I had a bad cut on my hand requiring 6 stitches. Recently I had read that the small «emergency room» visits — including stitches — can amount to $ 2000 or more out of pocket on high deductible insurance plans. My brother recommended Urgent Care of Colorado am I am so happy I went there for treatment yesterday.
From paperwork to treatment — less than 30 minutes, kind and capable people. Dr. Sipay was just fantastic — good bedside manner, sense of humor, couldn’t have been nicer. If you are in Littleton, I would highly recommend. them. My required payment, btw, was $ 100.

Good service but you will wait FOREVER!!!
It takes 1 to 2 hours to be seen every time I come here. Ridiculous.

Pleasantly surprised! I had an infection in my toe and it definitely needed medical attention. They got me in fast, touched it as little as possible while doing a complete examination and sent me on my way with prescriptions for antibiotics and a care sheet to make sure I remembered what I needed to do. They even called two days later to make sure it was getting better! Super nice and caring staff! Hopefully I won’t have to come back but happy to know where quality care is available if needed!

We’ve been to this Urgent Care twice for our young daughter: both times we’ve gotten courteous, caring attention, with the staff considerately apprising us of wait times but also ensuring that triage is in effect (i.e,. most contagious or potentially serious cases appear to be seen first, which is as it should be). I believe that the negative reviews listed here are anomalous; our experiences are first-​rate. My dad was among the first physicians to work at urgent care centers in the US and I’ve used quite a few in my time, and so I can say with confidence that we’d return here without question. Their follow-​up is also very good, and so I’m sure I’ll be receiving a phone call in a couple of days to check on my daughter’s status, which I’ll appreciate.

We’ve been to this urgent care facility twice and each time we’ve received excellent care from Dr. Sipay and her support staff. Given the nature of this type of «walk-​in» medical care there will undoubtedly be variations in patient experiences but both times we’ve been there the tone set by the staff was clearly one of doing their best to provide caring coverage and good customer service.

Very sick. Lost my medical card. I should have gotten the girls name but none the less… she not only looked up my info, she printed a card for me. Everyone was nice and I feel my doctor gave me the right diagnosis. It’s nice not to have to go to the emergency room and to know I’m in good hands.

My babysitter/daughter’s teacher was there yesterday (2÷27÷15) along with my 4 year old and her own daughter. My sitter, a grown woman, had been sick for 3 weeks and it sounded like pneumonia (I’m a nurse practitioner) and I recommended she go somewhere she can get an X-​ray. Dr Sipay and her nurse spent the majority of the appointment grilling/​attacking her about why she wanted to be seen there and why would she bring kids out on such «horrible» roads and why would she take care of kids if she was sick (she probably got it from my kid anyway). I got a call in the middle of my day from Dr. Sipay demanding to know if I was aware my child was with her sitter/​teacher out on the snowy roads. Never mind it took her 2 calls to ask this question — when I asked «who is this?» on her first call, she hung up on me. I guess they took the chest X-​ray and couldn’t even read it — «the doctor will look at it tomorrow». Seriously? Stay away from this place.

Laura and Dr. Sipay were the best. I was seen almost immediately and was well informed about the different flu bugs hitting Littleton this winter. I was sent home with the remedies and was back in action the next day. Thanks Laura for the shot and Dr. Sipay for the advice!

This is probably the worst experience I have ever had with a medical center. I went in last Friday night because of a severe uti. I am pregnant so there are limited options for me… The doctor and both, the tech and assistant were nice, but never followed through on my treatment. The doctor told me I had a uti as I expected and said they would send my sample in for culture and follow up on Monday. I took the antibiotics as prescribed, but the pain was still there by Wednesday. I called to follow up about my culture only to hear the woman say «we don’t have it yet. I’ll call the lab and call you back.» She never called back. I called her again she seemed like I was inconveniencing her. This was very upsetting. I ended up having to make another apt with my primary… The point is I ultimately was in so much pain and run around because I didn’t have my lab results.
Thursday: a man by the name of Josh called to let me know that they still did not have my lab results due to some kind of miscommunication… He was very nice, but did not make me feel better in any way. He said that they would have the results tomorrow (Friday/​today).
Friday: Sarah called to let me know my labs were back and I have a uti. (Yes, I know. What else do those labs that took over a week to get say??). Sarah then asked if she could do anything, I said yes get me another prescription because the pain is still here. She put me on hold to talk to the doctor. The doctor said to come back in for a follow up because I am pregnant, they want to make sure we are giving you the correct answers. Where was this urgency and concern a week ago when the labs were supposed to be sent in? Because of the lack of professionalism that I had to deal with this office A. I have been in pain for over a week B. Wasted over $ 500 dollars because of the run around not having the lab results and C. Still not feeling like I got any answer to what might be making me feel so sick.
I would not recommend this urgent care unless you want to be in pain.

I couldn’t get in to see my doc til Friday… while suffering with flu. Urgent Care had me in in 10 minutes and out in less than an hour.
Terrific healthcare and my second visit. Love ya. You do great work.

My fiancé had sliced two of his fingers wide open. He got right in. The entire staff was incredible. The Dr. who stitched him up was very good. She kept the conversation going so he wouldnt think about the pain. She was funny, nice and very good at stitching. They cleaned him up very nicely. It was much cheaper and faster than a ER. We were in and out in 2 hours. Highly recommend! Thank you UC of Co.

I went in on a Saturday with sinus pain. The wait wasn’t long, and the MA’s and doctor were so nice and helpful, even with my not as serious problem. It was out of my way but the closest place open on Saturday after 1.

I’m giving this Urgent Care 3 stars, as we have typically had good treatment there, but unfortunately this past weekend was not-​so-​great. I took my 22-​month-​old there with a 102.8 degree fever, and the doctor barely looked him over and said it was just a cold. I even asked about a strep test, to which he assured me his throat looked fine and it was just a cold.
I immediately went to the Take Care Clinic at Walgreen’s, who gave my son a strep test, and it was positive!
I am very disappointed that they did not take the step to test for something that I consider pretty standard and that I even requested!
I was there just before closing time and got the distinct feeling they were ready to go home and were rushing me out.