Blinds To Go

Product is low end. Store is understaffed, so customer service is sub par. I’ve had to take one pair of blinds back three times to have them fixed.

Good service. Courteous employees. Quality product. Overall good experience.

This place is a zoo on Sat afternoons. They’re totally understaffed, and you have to wait like 20 min to get a salesperson to help you.
Their selection is lower end too.

Excellent customer service. Provided answers to all questions, showed samples in price range and did not try to sell up to a higher price and demonstrated everything. Shaded arrived in 48 hours. Come with lifetime guarantee.

I had been shopping for roller shades for my kids’ rooms. For something as permanent as window treatments, it was important that we got it right on the first try. At first, I felt Blinds to Go prices were too high compared to online retailers until I put in the exact measurements online. It turns out the prices were actually not that different. So of course I preferred being able to shop in store rather than online for something like this.
What I really liked about Blinds to Go was that Brittany and R.J. were really patient and helpful, providing all the information I could ask for. In fact, I learned everything I needed to know about shades in just a matter of minutes. It was overall an excellent experience. The best part is that the shades actually looked much better than we expected once I installed them. (Highly recommend getting the valences — makes a world of difference).
I bought 31×41 room darkening roller shades with a valence for about $ 100 per window. I mounted them inside rather than outside and they look great.

I’ll start by saying that we’ve been generally pleased by our experiences with Blinds To Go. We’ve been able to locate the products, styles and colors we sought at prices we thought were fair (but certainly no bargain). The craftsmanship of the actual blind is good; we bought horizontal slat blinds. What their sales partners loose due to rigidity and the need for multiple repetition (due to the up-​selling attempts) is somewhat balanced by their enthusiasm in providing assistance.
We have had two areas of minor disappointment, neither of which would stop us from again buying here. First, Blinds To Go does no installation work– you’re at the mercy of their contractor regarding scheduling, quality and added cost. We had no significant issue with their local contractor, but were a bit miffed regarding their policies. Next, and this is the larger concern, the Blinds To Go product uses several types of fasteners and fit-​and-​finish pieces; they are very cheap and flimsy plastic, and fall off with everyday use of the blinds. Better engineering of these fasteners would add value to their product.