Coach

Rude lady who had people in the store as she wanted to close the store at 6pm… Already knew what purse I was going to buy and as I entered she told me to leave because they were closed. I asked her mam I know what purse I want to purchase it will not take long and you still have customers here and she rudely said yes that would be adding to the people I am trying to have leave instead if simply letting me do a quick purchase? Who does that? Poor customer service on her behalf

I’m quite certain the sales associates at Coach are trained to spot a women with a Coach bag a mile away.
Upon my entry to The Coach store, inevitably a sales associate appeared, welcomed me and commented on my Coach bag. They are all so pleasant here, I’m always impressed with how friendly and helpful everyone is.
I was perusing the new bags, wristlets, wallets, and other accessories. I enjoy looking at the new collection and imagining what a future purchase may look like. When I see Coach I always have to go in and see what’s new.
Once you buy Coach you’ll be hooked for life. The quality is impeccable and the designs are elegant.

Well, my review is going to be similar to Erin’s! I also had a wristlet that I needed to exchange. I didn’t have a receipt but that didn’t matter (it was in perfect condition and obviously not worn, but it still had the tag attached). Although they didn’t have the exact same one to exchange for another color (I didn’t like the color) they had several other similar ones for me to choose from.
The ladies were extremely nice and helpful and let me take my time looking at all of them. Even told me that i could put stuff from my purse inside the wristlets at the store to see which one would work best for me. They weren’t pushy at all!
When I found the one I wanted I simply went up to the counter and they exchanged it, no problem! Turns out that the one I picked was slightly less $ than the original one so I threw in another small goody. Why not right? :-)
I love Coach purses but had never been to this store before. I would definitely go back!

Let me preface this by saying that I am not a «Coach» girl. Many of their offerings just do not appeal to me, even before I look at the outrageous price tags. That being said, they do sometimes have things that I like and that tempt me to consider paying that outrageous price.
I received a Coach wristlet as a present when my friend was getting married. I was surprised at how much I liked it. It was the perfect size for throwing a few important things in for a big night out. And it was sequined, so it was shiny! I love shiny things. The problem? It was navy and would go with nothing I owned. I just don’t wear navy, especially when I’m dressing fancy.
The wedding was in early December and I’d been meaning to get to Coach earlier to see if I could get it in either black or silver. But, with the Christmas shopping season, I just couldn’t make myself brave Park Meadows.
I finally made it in this morning and had a thoroughly pleasant experience. I was greeted promptly upon walking in. I browsed for a little bit and then a sales associate approached me. (From the receipt, I believe her name was Peggy. I’m really bad at remembering names.) I showed her the wristlet I was looking to return and she directed me to the new wristlets that had just come in. Among them I found a simple black one that was perfect! I liked it even more than the sequined one. The exchange process was easy and Peggy was very helpful and nice.
So, if you are the type of person who loves Coach — and I know there are many of you out there! — this is a great store. It was big with a variety of merchandise, and the staff are very helpful and friendly. I may even stop in more regularly to see if there’s anything that calls to me. Thank you Coach for a good experience.