Mattress Firm Lone Tree Meadows Marketplace

Be careful about the return policy. I was not explained the that box springs were subject to a hefty fee. While I assumed mattress purchases were in one category or returning… I thought frames and box springs were under a different policy. Be careful. Salespeople don’t like to talk about returns!

I went with my cousin to help her pick out a mattress and ended up buying one too. Tom R. had assisted her the previous day. He was very patient and took as much time as needed to answer questions about the various options. Tom was friendly, well-​trained and extremely helpful. Purchasing the best bed for you is difficult to do in a store jumping from bed to bed. Tom was able to reassure us that Mattress Firm stands behind their products and if we weren’t happy with our purchase we had 100 days to exchange or return. That and the 0% financing option cinched the deal for me. I would highly recommend seeing Tom if you are looking to purchase a new bed.

Tom was very helpful yesterday when we visited the store for a new mattress. Can’t wait for it to arrive (we did not choose same day delivery)! Thanks for the great service.

Went mattress shopping over Memorial weekend & was pleasantly greeted by Tom R @ Matress Firm when I walked in his store. Very friendly, low pressure & extremely knowledgable. The net/​net — couldn’t beat the pricing and ended up buying 2 mattresses that day. Tom helped setup 2 separate deliveries since one was for a second home. Fantastic service!
If you’re in the market for a mattress and want a store with a manager that cares about you — definitely stop in!

Mattress Firm SparkNotes Version:
*prompt service
*no pressure sales experience
*easy financing
*pleasant delivery experience
*ask for Zach Smith
Doestoyevsky Version:
We recently relocated from SF to Denver and we decided to indulge in a new bed. As a single gal, I had lived very happily with my Tempur-​Cloud for 5 years, but it’s an older version (before Tempurpedic came out with their «Breeze» cooling series); not ideal for the Mister who sleeps hot. With all the moving expenses, we initially decided to budget about $ 1800 for a new bed, which cut out proprietary brands like Sleep Number and Tempurpedic.
On President’s Day, we hit up all the sales, tested out dozens of beds and finally bought a Stearns and Foster from a major retailer, best known for its Turkey Day Tromp through NYC. It took two weeks to get the bed delivered and it was clearly defective. A few weeks later, said retailer replaced the mattress with the same problem. Said retailer seemed incapable of fixing the problem and was happy to keep supplying us with defective mattresses from a line that had been discontinued because of the defect. After a month, said retailer finally agreed to take the bed back and refund our purchase.
By this time, we had learned the age-​old lesson that we should have learned from Goldilocks: when it comes to beds, don’t mess around, find the one that’s just right. For us, that looks like a Tempurpedic Cloud Breeze Supreme and is 100% worth the $ 3400 we paid for it. Mattress Firm financed our purchase INTEREST FREE for 3 years through Wells Fargo and we slept in the bed the same night we ordered it. We have slept blissfully in our new bed ever since, happily ever after.
For those of you hung up on the cost, here are some useful ways to think about this:
1) Studies show that the most important indicator of good health is not diet or exercise, but quality of sleep.
2) If you amortize the cost of the bed over its useful life (i.e., 10yrs) it works out to about $ 1.00 per night. You and I both know we spend more than that on Starbucks and Slurpees.
3) Proprietary beds like Tempurpedic and Sleep Number typically prohibit retailers from discounting the cost of the bed to prevent product devaluation; so, retailers generally create other incentives. For example, we got a $ 200 credit at Mattress Firm that we used for delivery and this delicious coconut scented pillow that tricks me into thinking I’m sleeping on a beach.
4) If there’s no discount on the bed anyway, you may as well purchase from a vendor that specializes in mattresses, as opposed to larger retailers who are not dependent on their reputation in this one specific department.

Zach at Mattress Firm in Lone Tree was a fantastic help as we looked at mattresses. He was patient and guided us with his expertise. He answered all of our questions and then helped us ultimately choose a great mattress to meet our needs. The product is excellent and we stayed without our budget. We highly recommend Mattress Firm! Meg P.

Luc & Eric were great! We appreciate their help picking out a new mattress. We did not feel pressured to buy.

We stopped into the store today and were immediately greeted by Eric who was very helpful and kind with explaining the differences in the mattresses, the pricing options and also about their clearance items to help us save a little money. From the time my girlfriend and I walked into the store until we had the bed delivered and set up in our house could not have gone better from beginning to end. I would definitely recommend this place to anyone.

Excellent service and Eric was extremely helpful. Highly recommend this store to anyone that is looking for a mattress in the area.

TERRIBLE experience with OVERPRICED mattresses! You’re not going to find anything worth sleeping on under $ 900. Though I will say the layout is pretty cool — four different sections separated by color and firmness. We asked the guy, think his name was Eric, if there was any wiggle room and he said absolutely not. Then when I said let’s check out another store because every mattresses here is going to run from 900−4K! And suddenly, the guy said you’re not going to get a better deal anywhere else and BTW I’ll knock off $ 100 off the mattress of your choice. I said I’d rather compare mattresses from another store since I’m going to be sleeping on it for the next 8 years of my life and instead of saying I’m sure I can find something that will work — he mumbled under his breath «thanks for wasting my time.» Thanks a lot asshole. SO, we went to DENVER MATTRESS at Furniture Row, which happened to be less than a mile away and were pleasantly surprised. They had mattresses from $ 300 +. I told the guy there I wasn’t looking to spend more than $ 600 but wanted something decent. He found a Serra originally 1K that was on clearance for $ 540 since it had been returned a week ago. Anyways moral of the story is skip Mattress Firm because it’s a total ripoff and has terrible customer service. Not saying Denver Mattress is the way to go but there’s so many other options out there, so don’t fall for the glorified reviews because I’m sure buyers remorse accounted for it.

Great customer service at Mattress Firm today!!! Tom Mulkey helped me and couldn’t have been nicer!!! Such a great selection!!! The store was bright and welcoming. I would definitely recommend Mattress Firm!