Simplicity Laser Hair Removal

BUYER BEWARE. Save your money. They require you to come in clean shaven so that you cannot immediately tell that they do not remove any hair at all. A full set of legs only takes 20 minutes because it is so hit or miss. Pne session at a legitimate salon will yield significantly more results than a full six sessions at simplicity. They use the laser setting so low that NO hair is removed. It is a complete scam! They should be ashamed to offer the service

This is the worst place to go for laser treatment. The technicians are very rude and inexperienced. I have been badly burned by Simplicity’s lasers. It’s is very difficult to get out of their contact! In addition, don’t let them promise you extra treatments at the end of your contract to make up for appointments they couldn’t set! You’ll hate it! Trust me! There are better places to go! The new manager at Lone Tree is very unprofessional!

The service there is okay, nothing worth mentioning — they do their job.
But just wanted to post a warning to NOT buy the Skinceuticals CE Ferulic there! It’s either a fake or really old! When I bought the first one there, the seal on the box was cut — the girl there said that it got cut during shipment. I took it home and found that the product was yellow, thin, and had a weird smell. I took it back and asked for an exchange. The second box I got also had a broken seal. Took it home and again the product was yellow. I now order mine from the Skinceuitcals website, where the product comes sealed and the color clear.

I was nervous because I didn’t know what to expect — Sherean was wondeful and helped me get started. Everyone was so nice and professional. I joined the 18 month membership and have continued to have great service.
Thank you ~
KyM

Went here religiously for 2yrs for full body hair removal. Extremely disappointed in results…

Love simplicity. Great products and the people are awesome. Will definitely get more stuff done. Can’t forget about the amazing sunscreen.

I’ve been going to this place for well over a year like clockwork. Never missed an appointment and I can’t see ANY results in any of the three areas I’ve had treated. They schedule 5 minutes for each area and only take 30 seconds. I’m just letting the last 3 months run out. $ 1000 down the drain. This place is a total RIP OFF. Don’t go. Just don’t.

I wanted to wait until I’ve had a few treatments and started seeing results before I posted my review. I have to say Simplicity Centennial has been awesome. I was so nervous at my first appointment, they explained everything to me as they went along and took their time — such sweethearts! They’ve been great working with my busy schedule and the results are fantastic! Less and less hair every time. My underarms are pretty much done. I rarely have to shave them anymore. I’m very happy with my choice to go to them.

At first I was excited to do this. I got lost going to an appointment & arrived 15 min before they closed. The girls weren’t the friendliest and said there wasn’t enough time before they closed to do my appointment. Seriously, I drive 75 miles to do this appointment & the girl couldn’t stay 15 extra minutes to take care of me?
Customer service is lacking!
Rescheduling appointments are useless. I pay $ 69/​mo to have an appointment every 6 weeks yet, if I reschedule there is NEVER an appointment available during the same month. I am actually on a cancellation list to have an appointment. The excuses made by the operator I was talking to are not even worth mentioning. If I wasn’t tied to a contract, I would cancel immediately!

Update: They charged me well over $ 2000 and then cheated me out of the benefits of the contract I signed up for.
I have been really pleased with the aesthetician that I see at the Centennial location as well as the customer service and billing departments. My schedule is complicated with two jobs and a three year old and they have been patient and polite about my constant scheduling and rescheduling. Furthermore, I’ve heard laser hair removal is supposed to hurt, but between the skill level of my aesthetician and the high tech machine they use, I feel no pain. Not even a little bit, and not even in the bikini area. This is so much better than waxing! I’ll update my review once I start to see results.

Worst customer service ever been going for over a year and has only gotten worse. U get what u pay for