LA Massage Factory

5 STARS!
I was referred to them and decided to give them a try. I gave them a call and was greeted cordially and warmly — made the appointment easy peasy for a Saturday. I have used other home MTs and wanted to check others out in the area. I love how convenient it is to set up an appointment and their professionalism — especially when you have someone coming to your home.
Come the day, my MT was Caroline, and she found my house easily. She was really friendly and made me feel comfortable. I work 6 days over 14 hrs. a day, on my feet, running around, and I’m a tall, big build guy. I had a lot of tension in my forearms, shoulders, feet, and back. Caroline immediately knew which spots to work on, made sure I was comfortable the entire time, asked if I needed more/​less pressure, etc. It’s been over a week and I feel a lot more stressed and looser. I will definitely be recommending them to my company, friends, and family. Will use them again for sure!

Just finished my massage session with Caroline and — let me tell you — it was amazing!
I have gotten massages before from different spas, chains, MTs, and this is by far one of the bests!
I live in downtown LA and everyone knows how hectic parking and driving is around here. It was so convenient having her at my house. She was super friendly and professional. Every MT is different and you always get that slight awkwardness (at least I do lol) but not with her. She made me feel super comfortable and really focused on areas that were tense and giving me issues.
I also never had a MT who’s so in tune with me. She knew where I would be having issues, worked on my knots — which were a lot — and knew when an area was more tender than others without me saying anything. I type a lot which makes my shoulders tense A LOT and she explained to me where my knots were, always made sure the pressure was alright and that I was comfortable.
I will definitely be recommending her and this company to others and look forward to using them more often!

These guys are awesome! We had 2 of the massage therapists come to our office and they left me feeling so relaxed and loosened up afterwards. I was so impressed that I plan on scheduling Gaby to Massage my injured Achiles Tendon and help me recover from my surgery.

I am a office manager and I booked LA Message Factory to come out to to show some employee appreciation. My contact was Sergio (he is great, very attentive), he came prior to the appointment time to clarify what was to be expected and stayed on site to make sure everything went smoothly. All the employees love it, from the warehouse to office workers; especially our Sales Manager who recently had surgery.
I will definitely recommend them and will be inviting them back again soon.

I booked a session on their website and received a confirmation email that did not confirm the time. So I called them…
Operator #1 said she did not have access to the schedule and couldn’t check for me. (Really?) So she put me on hold to get someone that could. Ten minutes later another operator also did not have access to the schedule and took my name and number.
30 minutes later (and 10 minutes before the intended appointment time) I received a call back informing me that since I didn’t give my bank information and pay for the session in advance I did not have an appt. No prompts to pay for the appointment appeared when I attempted to book online.
All 3 people I spoke with were nice and professional. However, none were helpful and my back still aches.
FAIL

I am so happy to have booked a session! Robert my therapist was really nice and professional, I will definitely rebook a massage with him. A great service for the price, I will recommend LA Massage Factory to other friends… and Robert as he really did a great job with my neck and upper back… feeling so much better!!!

I just saw the flyer and got very interested in the service. Especially the fact that the therapist will come to your place and I didn’t have to drive. The price is just amazing too and the therapist was punctual and super nice. He asked me where my problem areas were, since I always have an issue with my lower back and he worked very well on my back to release the pain. He really did a good job as I feel just great after a week. I’ve just found that they have some especial services for companies and events as well. I’m gonna take the flyer and show it to my boss to receive a good massage at work along with my colleagues! doesn’t it sound just fantastic!!!